SMART Board™ 480 Interactive Whiteboard User’s Guide
Product Registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Technical Support.
Important information Before you install and use your SMART Board™ 480 interactive whiteboard, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. The included warnings document describes the safe and correct operation of your SMART Board interactive whiteboard and its accessories, helping you to prevent injuries and equipment damage.
Content Important information.....................................................................................................i Introducing your SMART Board 480 interactive whiteboard........................................ 1 Introduction ..................................................................................................... 1 Features..........................................................................................................
iv | CO N T EN T Registration................................................................................................... 18 Index ..........................................................................................................................
Chapter 1 Introducing your SMART Board 480 interactive whiteboard Introduction Your SMART product is a wall-mounted, front projection interactive whiteboard. It enables you to do everything that you can do at your computer— open and close applications, scroll through files, hold meetings with others, create new documents or edit existing ones, visit websites, play video clips and more— by touching the interactive surface with your finger or the included pen.
2 | I N T R O D U C I N G Y O U R S M A RT B O A RD 4 80 IN T ERA CT IV E WH IT EBOA RD Feature highlights DViT technology Two digital cameras, one in each of the interactive whiteboard’s top corners, track the position of your finger or the pen as it moves across the interactive surface. Durable surface The interactive surface is scratch-resistant, dent-resistant and optimized for projection.
3 | I N T R O D U C I N G Y O U R S M A RT B O A RD 4 80 IN T ERA CT IV E WH IT EBOA RD Computer requirements To successfully power your interactive whiteboard and run SMART Product Drivers, your computer must meet certain minimum requirements. For your interactive whiteboard’s computer requirements, see the SMART Board 480 interactive whiteboard specifications (smarttech.com/kb/154638).
4 | I N T R O D U C I N G Y O U R S M A RT B O A RD 4 80 IN T ERA CT IV E WH IT EBOA RD • Don’t bend USB cables sharply. • Don’t use USB plug adapters or passive USB wall plates.
Chapter 2 Connecting your interactive whiteboard to a computer Overview Your SMART Board 480 interactive whiteboard’s USB interface enables you to connect your interactive whiteboard to your computer. Because the included USB cable provides both a digital signal and power from your computer to your interactive whiteboard, you don’t need an additional power supply.
6 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R Installing SMART Product Drivers You must install SMART Product Drivers 10.7 SP 1, or a later version, on your computer for your computer to respond to touch on the interactive whiteboard’s surface. SMART Product Drivers includes the tools that you need to control computer applications, and to write over them in digital ink.
7 To orient your interactive whiteboard | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R 1. On the interactive surface, click the SMART Board icon notification area, and then select Orient. in the The Orientation screen opens. 2. Pick up the pen from the pen tray. 3. Beginning at the first target on the screen, touch the center of the target firmly with the tip of the pen and hold the pen steady until the target moves to the next point. 4.
8 To open the Floating Tools toolbar | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R Press the SMART Board icon Floating Tools. in the notification area, and then press Show Left-Click (Select) Pen Highlighter Eraser Line Shape Hide/Reveal the Toolbar Move the Toolbar Right-Click SMART Keyboard SMART Notebook Software Undo More...
Chapter 3 Maintenance and troubleshooting Tips for trouble-free performance Your SMART Board interactive whiteboard is durable, but take care to prevent any damage to it and its parts. • Replace the pen when the nib wears out. • Don’t touch the interactive surface with sharp or pointed objects. • Don’t use adhesive tape on the interactive surface. • Don’t set up and use your interactive whiteboard in an area with excessive levels of dust, humidity or smoke.
10 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G CAUTION Do not use harsh chemicals or abrasive cleaners on your interactive whiteboard. IMPORTANT • Before you clean your interactive whiteboard, disconnect its USB cable. • To view dirt or streaks more easily, set your projector to standby (lamp off) mode.
11 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Try the troubleshooting tips in the following table to quickly resolve most issues with your product. NOTE These procedures vary, depending on your version of Windows operating system and your system preferences. Symptoms Cause Your projector isn’t No image is projected on receiving a video signal. your interactive whiteboard, or a “No Input” message appears. Solution • Check the video cable connections.
12 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution The projected image is blurry, too large or doesn’t completely fill your interactive whiteboard’s screen. Your projector’s position, zoom and focus settings aren’t adjusted. Adjust the projector’s position, zoom and focus settings. Refer to your projector’s user’s guide for more information. Your computer’s video resolution settings don’t match your projector’s native resolution.
13 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Your interactive whiteboard The interactive surface doesn’t respond when you isn’t oriented. touch it, the pointer moves erratically or gaps appear when you draw or write. Solution Orient your interactive whiteboard. For more information about orienting your interactive whiteboard, see page 6. SMART Board Tools isn’t running.
14 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution There is a small red × on the SMART Board icon . SMART Product Drivers is Ensure that the USB cable unable to detect your is connected from your interactive whiteboard. computer to your interactive whiteboard and that the cable isn’t overextended. SMART Board service isn’t Start SMART Board running. service: 1. In the notification area, press the SMART Board icon , and then press Control Panel.
15 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Transporting your interactive whiteboard Save your original SMART Board interactive whiteboard packaging so that it’s available if you need to transport your interactive whiteboard. When required, repack your interactive whiteboard with all of the original packaging. This packaging was designed with optimal shock and vibration protection.
16 To determine your interactive whiteboard’s serial number | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Look on the lower right edge of your interactive whiteboard’s frame when you’re facing the front of your interactive whiteboard. The serial number is also on the back of the interactive whiteboard. The format of the serial number is SB480-xx-xxxxxx.
Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. For your interactive whiteboard’s environmental compliance information, see the SMART Board 480 interactive whiteboard specifications (smarttech.com/kb/154638).
Appendix B Customer support Online information and support Visit smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit smarttech.com/trainingcenter for training materials and information about our training services. Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase.
Index A L accessories, 3 USB cable, 3 adjusting projected image, 10 aspect ratio, 1 limited equipment warranty, 18 M maintenance, 9 C cleaning, 9 erasing ink, 10 computer connecting to interactive whiteboard, 5 matching resolution to projector, 5 recommended settings, 5 refresh rate, 5 system requirements, 3 contacting SMART technical support, 15 customer support, 17–18 D Digital Vision Touch (DViT) technology, 1 documentation, 18 dust, 9 H humidity, 9 I installation connecting to computer, 5 SMART
20 | IN DE X SMART Board software, 2 floating tools, 7 installing, 6 orienting your interactive whiteboard, 6 SMART Board 480 interactive whiteboard features, 1 how it works, 2 resetting, 10 SMART Notebook software, 1, 2 SMART technical support, 18 support, 17–18 training, 18 transporting, 15 troubleshooting, 9 troubleshooting articles, 18 U USB cable, 3 user’s guides, 18 W T technical support, 15, 18 warranty, 18
Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.
