User Guide User Manual

Overview

The Aastra CTI Touch web application is a web-based CTI application optimised for

devices with a smaller touch-sensitive screen (smartphones or tablet PCs).

The web application has some resolution-independent control elements arranged on

a single page. The Aastra CTI Touch web application is particularly suitable for smart-

phones with the Google Android™ or Apple iOS™ operating systems. To operate the

web application you simply require a browser; no additional software components

need to be installed.

The Aastra CTI Touch web application is suitable for the following situations:

• Accessing your workstation telephone: Connect your smartphone with the

company LAN via WLAN and can then control your workstation telephone.

Alongside entering call numbers, the functions presence, short messages, call lists

or accessing the communications system phone book are all available.

• Obtaining information via mobile telephone service/VPN: Your smartphone is con-

nected with the company LAN via a mobile data connection while you are on the

go. You can, e.g. query the call lists of your workstation telephone or send a short

message to other workstation telephones.

Access to the Aastra CTI Touch web application using a mobile telephone service con-

nection can be conducted via the communications system internet connection. To do

so, the administrator of the communications system or company network must con-

figure port forwarding or VPN access (see Configuring Port Forwarding and Configuring

VPN with PPTP).

Using the Aastra CTI Touch web application requires a licence

(“Aastra CTI Touch User”). The licence determines how many users may use the

Aastra CTI Touch web application simultaneously. The communications system

administrator activates the corresponding licence in the Configurator of the commu-

nications system on the System: Licences page.