Owner manual

Error Alerts
Errors alerts are activated when a problem occurs with the RAID controller or
array. The alerts can be detected in two ways:
Beeper - An audible alarm sounds when an error has occurred. To set the
beeper:
1. Click the Preferences icon > Mode tab > Check the Beeper box.
2. Click OK to set the beeper.
E-Mail - E-mails are sent to administrative staff when an error or event occurs.
To set e-mail alerts:
1. Click the Email icon .
2. Enter the e-mail addresses of recipients (max 20).
3. Enter the SMTP server name and e-mail address.
4. If required, enter the SMTP user name and password.
5. To generate a log for SMTP POST event, check the box.
6. Click OK to confirm.
Advanced Configuration
Options
The Options menu provides the methods for changing the details of the array.
Check the required option and then click Next to proceed.
a
One a controller has been added, you can configure the disks assigned to the
controller. Follow the steps to below to either create an array or configure an
existing one.
Creating and Deleting an Array
Administrators can choose how best to distribute the disks available. Once an
array has been created, it can be further administered. To create an array:
1. Click the Create Array icon .
2. Select the RAID level from the drop down menu.
3. Select the stripe size from the drop down menu.
4. Click on the drives to be added to the array.
Optional: From the drop down menu select either On The Fly Initialization or
Performance Evaluation.
5. To automatically assign a LUN, check the box.
6. Click Create Array to complete the process.
Deleting an array removes the selected array and allows the drives to be used
in another array or reconfigured for a new array. When you delete an array, all
data on the array will be lost. To delete an array:
1. Click the Delete Array icon .
2. Click on the disks containing the array to be deleted.
3. Check the Confirm box.
4.
Click Delete Array to complete the process.
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Slicing
Hard drive slicing partitions the drives of an array so that it appears as a
separate volume. To slice or merge an array:
1. Select the array to slice or merge by clicking on a disk with an array
number.
2. Click on the slice to create and use the slider bar or buttons to adjust
the size. Click OK to confirm.
3. Check the Confirm box and click OK.
LUN Map
A LUN is a unique identifier used on a SCSI bus that enables it to
differentiate between up to eight separate devices. Use the LUN map to
attach a unique identifier to a slice. To map a LUN:
1. Select the array to map.
2. Choose a LUN and from the drop down list select a series to map to.
3. Check the Confirm box and click OK.
Expansion
Expansion allows the adding of extra drives to an array with the need to
rebuild the array. To expand an array:
1. Select the array to add additional disks to and select the number of
disks to be added. A “+” sign appears above the disk(s) to be added.
2. Check the Confirm box and click Expand Array.
b
Installing RAIDGuard X Server
RAIDGuard X Server is the application that runs on the host server that the
A24x-PA disk array is connected to. Once it is installed correctly, the disk
array can be monitored from any remote computer with Java installed.
Choose which operating system to install for and follow the on-screen
instructions.
Installing RAIDGuard X Client
Choose which operating system to install for and follow the on-screen
instructions.
RAIDGuard X Server
Run the application when you want to connect to the RAID controller(s).
1. Go to Start > Programs > Accusys > RAIDGuard X > RAIDGuard X
Server.
2. One installed, the RAIDGuard X Server icon will be displayed in
the Windows notification area.
Basic Configuration
RAIDGuard X Client
The RAIDGuard X Client is responsible for monitoring and administering
the disk array remotely from any computer with Java installed.
1. Click on the desktop icon, or go to Start > Programs > Accusys >
RAIDGuard X > RAIDGuardX Client.
2. Add a controller by clicking the Add Controller icon.
3. Click the controller to administer and enter the password. The default
password is 00000000 (eight zeros). Click Add.
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Migration
Migration allows RAID types to be changed without the need to delete the
array and rebuild. For example, from RAID level 1 to RAID level 5.
To migrate an array:
1. Select the array to migrate. From the drop down menu, select the
RAID level to migrate to then select the total number of drives to
include in the array. A “+” sign appears above the disk(s) to be added
and a “-” sign above the disk(s) to be removed.
2. Check the Confirm box and click Migrate.
Snapshot
The snapshot function mirrors the data from one slice onto another, thereby
backing up the data. To create a snapshot:
1. Select Create Shot.
2. Select the shot, source volume, and destination volume.
3. Check the Confirm box and click OK.
Note: The destination volume must be the same size or bigger than
the source volume.
Health Center
If there are problems with the array then the health center can help to
resolve them. To verify, rebuild, or condition an array:
1. Select the array to verify, rebuild, or condition.
2. Select Rebuild parity data, Verify parity data, or Refresh array data and
parity. For Refresh array data and parity, choose the priority level.
3. Click OK to start the operation. Click OK to start the operation.
cc
Unlock drives
Locked drives are drives that for one reason or another have stopped being
recognized by the controller. To unlock or change the ID of a drive:
1. Select the drive with the icon. It will change to the icon.
2. Check the Confirm box and click Unlock Drive.
Updating System Code, Boot Code, BIOS &
EFI
1. Download the latest firmware from www.accusys.com.tw.
2. Start the RAIDGuard X Client.
3. Add a controller.
4. Click Controller > Update > Update System Code, Update Boot Code,
or Update BIOS & EFI.
5. Go to the location of the downloaded files and click Open.
Caution: Before updating the system code, boot code, or BIOS & EFI,
right click on the RAIDGuard X Server icon in the Windows notification
area, and check Remove From Windows Startup.
If you want to use Mac to boot, please use EFI.
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FAQ
1. Q: RAIDGuard X Server displays the “Find no RAID Card” window.
A: Make sure that the RAID controller(s) and Re-drive card are properly connected.
2. Q: Hard drives aren’t being displayed in the RAIDGuard X Client.
A: Make sure that the external PCIe x4 cables are correctly installed.
3. Q: The software has stopped working correctly.
A: Restart the host server. If this doesn’t work, insert the Installation CD into the computer/server
CD-ROM drive, and select Setup > Next > Repair > Install > Finish.
4. Q: Updating system code, boot code, BIOS and EFI doesn’t work correctly.
A: Do the following: 1) Check that the correct version is being installed. For example, if the BIOS
software is selected when updating the firmware, the message “Command Failed” will be
displayed. 2) Contact your reseller.
5. Q: E-Mail alerts aren’t working.
A: Check that the correct details are entered and that the use name and password are entered
if required. See your network administrator for details.
Contact Us
Taiw an - Accusys, Inc.
Address: 5F, No.38, Taiyuan St., Jhubei City, Hsinchu County 30265, Taiwan, R.O.C.
Tel: +886-3-560-0288, Fax: +886-3-560-0299 http://www.accusys.com.tw/
e-mail: sales@accusys.com.tw, support@accusys.com.tw
America - Accusys U.S.A., Inc.
Address: 46710 Fremont Blvd. Fremont, CA 94538, U.S.A.
Tel: +1-510-661-0800, FAX:+1-510-661-9800 Toll-free number:+1-866-277-5888 e-mail: sales@accusysusa.com
Korea - Accusys Korea, Inc.
Address: Baegang B/D 5F Shinsa-Dong 666-14 Kangnam-Gu, Seoul, Korea
Tel: +886-2-6245-9050, Fax : +886-2-3443-9050
http://www.accusys.co.kr/ e-mail : sales@accusys.co.kr
China - Accusys Beijing, Inc.
No. 1701, Blk B, Horizon International Tower, No. 6 Zhichun Street, Haidian District, Beijing, ZIP: 100088, China
Tel: +86-10-82800080/81/82/83 Fax: +86-10-82800784 http://www.accusys.com.cn/
e-mail: sales@accusys.com.cn, support@accusys.com.cn
China - Accusys Shanghai Inc.
Room 701, No. 666, Kirin Tower, Gubei Road, Changning Area Shanghai, ZIP: 200336, China
TEL: +86-21-6270-8599 FAX: +86-21-6270-8580
Europe - Accusys EU B.V
Address: Orionweg 6, 4782 SC Moerdijk, The Netherlands
Tel: +31 (0) 102995758 Fax : +31 (0) 168358621 E-mail: sales@accusyseu.com, support@accusyseu.com
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