Aspire 8920 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire 8920 service guide.
Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating system • Windows Vista™ NOTE: Windowsl® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to Windows® VistaTM. For more information on Windows® VistaTM and how to upgrade, go to: Microsoft.com/windowsvista.
Communication Acer Video Conference, featuring: Integrated Acer Crystal Eye webcam Acer PureZone technology Optional Acer Xpress VoIP phone WLAN: Intel® Wireless WiFi Link network connection or Intel® PRO/Wireless network connection I/O Ports ExpressCard™/54 slot 6-in-1 card reader (SD™, MMC, MMCplus™, MS, MS PRO, xD) USB 2.
System Block Diagram Chapter 1 3
Board Layout 4 Chapter 1
Chapter 1 5
Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer.
Closed Front View Chapter 1 7
Left View Notice: The HDMI connector on Aspire 8920G equals to a singal DVI connector, not dual DVI mode. Therefore its maximum supporting output resolution is 1920x1200.
Rear view Chapter 1 9
Base view Indicators The computer has several easy-to-read status indicators.
The front panel indicators are visible even when the computer cover is closed up. NOTE: Easy-Launch Buttons Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
Touchpad Basics The following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page.
NOTE: When using the touchpad, keep it - and your infers - dry and clean. The touchpad is sensitive to finger movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination.
Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the < > symbol at the bottom-right of the keyboard, or hold and then press the<5> symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2.
Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequentlyused functions and manage your new Acer system. Activated by pressing theEmpowering Key, it provides access to the following utilities: • Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. • Acer ePower Management optimizes battery usage via customizable power plans.
Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome realism of 5.1-channel surround sound from just two speakers, via Dolby Virtual Speaker technology. Music mode lets you enjoy your favorite tunes, in vivid detail. To choose your playback device, click the icon on the upper right side ofthe Acer eAudio Management window.
Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows power icon in the system tray and select Acer ePower Management.
.. Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook. On first use, the Acer eDataSecurity Management setup wizard will prompt you to create the Master Pas word.
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Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers. By default, user-created backups are stored to the D:\ drive.system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection. Recovery of applications and drivers.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: Provides a simple graphical user interface for navigating. Displays general system status and advanced monitoring for power users.
• Start Windows Mobility Center from the Control panel. • Start Windows Mobility Center from the Accessories program group in the Start menu.
Using the System Utilities Acer Bio-Protection (for selected models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: Double (verticle), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned indepently.
Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Hardware Specifications and Configurations Processor Item Specification CPU type Intel CPU Penryn Core logic Intel 965PM + ICH8M CPU package uFCPGA, Socket P CPU core voltage 0.944~1.3V NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version displaying on the screen.
Cache scheme control Fixed in write-back System Memory Item Specification Memory controller Intel PM965 Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 2GB Supports maximum memory size 4GB Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 533/667 MHz Supports DIMM voltage 1.8V and 0.
Memory Combinations Slot 1 Slot 2 Total Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 256MB 2048MB 2304MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 256MB 2304MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB
LAN connector type RJ45 LAN connector location Left side Features Integrated 10/100/1000 BASE-T transceiver Modem Interface Item Specification Data modem data baud rate (bps) 56K Supports modem protocol V.92 Modem connector type RJ11 Modem connector location Left side Bluetooth Interface Item Specification Chipset Built-in ICH8M Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 2.
WD WD1200BEVS-22RST0 TOSHIBA MK1637GSX SEAGATE ST9160821AS HGST HTS541616J9SA00 WD WD1600BEVS-22RST0 Capacity (MB) 80000 Bytes per sector 512 Data heads 2 4 for Toshiba and HGST 4 Drive Format Disks 1 Spindle speed (RPM) 5400 RPM Performance Specifications Buffer size 8M Interface SATA Max. media transfer rate (disk-buffer, Mbytes/s) 100,150 Data transfer rate (host~buffer, Mbytes/s) Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec.
Mono or Stereo Stereo Resolution 24 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampling rate 1Hz resolution VSR (Variable Sampling Rate) Internal microphone Yes Internal speaker / Quantity Yes/2(3W speakers) Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ10, IRQ11 DVD-SuperMulti Interface Item Vendor & model name Specification TOSHIBA 8X TS-L632D PHILIPS 8X DS-8A1P HLDS 8X GSA-T20N Performance Specification With
(b) Release by ATAPI command (c) Emergency Release Power Requirement Input Voltage 5 V +/- 5 % (Operating) Video Interface Item Chipset Specification Acer MXM compatible USB Port Item Specification Chipset Built-in ICH8M USB Compliancy Level 2 OHCI USB 1.1 and USB 2.
CardReader Jmicro JMB385 MODEM Foxconn T60M955 Bluetooth Foxconn T60H928.11 Wireless 802.11 a+b+g Built-in ICH8-M Audio Realtek ALC889X Keyboard Item Specification Keyboard controller ITE 8512E Total number of keypads 88-/89-key Windows logo key Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & model name Specification BATTERY PACK SANYO LI-ION 8 CELL2.4, 4800MAH BATTRY PACK SONY LI-ION 8CELL2.
Display Mode Normally White Typical White Luminance (cd/m2) also called Brightness 300 Luminance Uniformity N/A Contrast Ratio 600 Response Time (Optical Rise Time/Fall Time)msec 8 Nominal Input Voltage VDD +3.3V Typical Power Consumption (watt) 4.5W Weight(g) 550g Physical Size(mm) 365x214x6.
Maximum input AC current 1.5A Inrush current 50A@115VAC 100A@230VAC Efficiency 85% min. @115VAC input full load System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Invoking BIOS Setup The setup function can only be invoked by pressing F2 when Press to enter Setup message is prompted on the bottom of screen during POST. The setup uses a menu driven interface to allow the user to configure their system. The features are divided into 6 parts as follows: Information Display the system informations. Main allows the user to specify standard IBM PC AT system parameters. Advanced Provides advanced settings of the system.
Information NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. IDE1 Model Name This field shows the model name of HDD installed on primary IDE master. IDE1 Serial Number This field displays the serial number of HDD installed on primary IDE master. IDE2I Model Name This field displays the mofel name of devices installed on secondary IDE master.
Parameter UUID Number Description This will be visible only when an internal LAN device is presenting.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Memory This field reports the memory size of the system.
Advanced The Advanced screen displays advanced settings in BIOS. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access.
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes Description Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Remove HDD password Utility This section provide you with removing HDD password method: Remove HDD Password: If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. If you need to solve HDD password locked problem, you can run unlock6.EXE 1. Key in “unlock6 error code 205” 2. Select “2” 3. Choose one HDD password Reboot system and key in “R6PI11X” or “MI8N4KK” to HDD user password.
Then the HDD password will be unlocked and will auto into Windows after reboot.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 8920 for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver hilips screwdriver Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 62 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Chapter 3
Removing the Battery Pack 1. Release the battery. 2. Slide the battery latch then remove the battery.
Removing the HDD/Memory Module/Wireless LAN Card/TV Tuner Card/ System Fan/Thermal Modules/CPU Removing the HDD 1. Remove the six screws fastening the CTO cover 2. Detach the CTO cover from the notebook. Removing the Wireless Card & RAM Module 3. Remove the wireless antenna and remove the wireless screws then remove the wireless card. 4. Pop out the memory module from the DIMM socket then remove it (If the notebook has two memory modules, then repeat this step).
8. Remove HDD module as shown. 9. Remove FAN cable from the machine. 10. Loose the FAN screw. 11. Take out the system fan from the main unit as shown. Removing the Thermal Modules and the CPU 12. Remove the two screws holding the finger heatsink. 13. Detach the finger heatsink from the main board. 14. Then take out the CPU heatsink from the main board. 15. Use a flat screwdriver to release the CPU lock (Turn counter clock-wise) then remove the CPU carefully.
16. Remove the Express dummy card. 17. Remove the card reader dummy. Removing the ODD 18. Remove the screw fastening the optical disk drive module on the bottom.
19. Use a tool to push the optical disk drive module outwards and remove the ODD module Removing the Hinge cover 20. Remove two hinge cover screws. 21. Then detach the Hinge cover from both side. Removing the BTCB screws 22. Loose 21 screws from BTCB.
23. Detach Switch cover. 24. Disconnect Media board FFC from the Switch cover 25. Then remove the switch cover from the machine.
Disassembling the Main Unit 1. Turn over the keyboard as the image shows. 2. Disconnect the Keyboard FFC from the main board 3. Then remove the keyboard from the main unit. 4. Disconnect the FFC from the main board. 5. Loose One screws from the TPCB. 6. Disconnect the LCM cable. 7. Pull out the Power cable. 8. Pull out the Wireless antenna. 9. Release four TPCB locker then remove the TCB from machine. Disassembling the LED boards 10. Loose the LED boards four screws. 11.
12. Loose four LCM hinge screws. 13. Then remove LCM module from the machine. Remove I/O baord and Main Board. 14. Remove the daughter board from the machine.
15. Loose two Modem card screws. 16. Disconnect Modem card cable. 17. Remove Modem card from the M/B. 18. Disconnect Speaker cable from the MB and loose the MB screw. 19. Remove M/B from the BTCB. 20. Remove RJ11 from the BTCB.
21. Remove the USB board from BTCB.. Disassembly LCM module 74 1. Remove six LCM bezel mylar. 2. Loose 10 LCM bezel screws. 3. Remove LCM bezel. 4. Disconnect Inverter cable and Back LED board cable. 5. Remove Inverter from BTCB.. 6. Loose four LCD scrws from the hinge. 7. Disconnect CCD cable. 8. Remove the LCD panel.
9. Loose four LCD hinge screws, then remove two hinges from LCD panel.
Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD (hard disk drive) foil; two on each side. 2. Carefully take out the hard disk drive from the HDD foil. Disassembling the ODD Module 76 1. Remove the two screws holding the optical bracket. 2. Then remove the optical bracket from the optical disk drive.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: Replace the System board. If the problem is not corrected, see “Undetermined Problems” on page 96. If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 81.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 81..
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 83. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 81.): 1.
Chapter 5 Jumper and Connector Locations Top View Chapter 5 97
Bottom View 98 Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 8920. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire 8920 Exploded Diagram 100 Chapter 6
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104 Chapter 6
CATEGORY PARTNAME ACER PART NO. ACCESSORY REMOTE CONTROLLER RT.22700.008 FOMOSA21 RC804V-B EU REMOTE CONTROLLER RT.22700.009 FOMOSA21 RC804V-B TC REMOTE CONTROLLER RT.22700.010 FOMOSA21 RC804V-B SC REMOTE CONTROLLER RT.22700.011 FOMOSA21 RC804V-B EN EXTERNAL ANTENNA SET 25.AAMVN.004 WISTRON ACER XPRESS LC.VIP00.014 CARD PHONE KIT REV 2.0 ADAPTER ADAPTER 90W 3PINS AP.09001.013 DELTA ADP-90SB BBEA 1.7X5.5X11 LF LEVEL4 ADAPTER 90W LITE-ON PA- AP.09003.011 1900-24AR BLUE 1.7X5.
BATTERY LI-ION 8CELL BT.00805.011 PANASONIC AS-2007B 4S2P 4800MAH BATTERY LI-ION 8CELL BT.00807.015 SIMPLO AS-2007B 4S2P 4800MAH BOARD WIRELESS LAN BOARD KI.KDN01.001 802.11AGN INTEL 4965AGN MOW1 MINI PCI WIRELESS LAN BOARD KI.KDN01.002 802.11AGN INTEL 4965AGN MOW2 MINI PCI WIRELESS LAN BOARD KI.KDN01.003 802.11AGN INTEL 4965AGN ROW MINI PCI MINI WIRELESS BOARD KI.GLN01.001 802.11ABG MOW1 INTEL MM872612 MINI WIRELESS BOARD KI.GLN01.002 802.11 ABG MOW2 INTEL MM872659 MINI WIRELESS BOARD KI.
MODEM BOARD MDC 1.5 FX.22500.023 FOXCONN T60M951.36 (AGERE 1.5_ 3.3V) AUSTRALIA APPROVED TOUCHPAD SYNAPTICS 56.APQ0N.001 TM-00372-012 POWER BUTTON BOARD 55.AP50N.002 MAINBOARD AS8920G MB.AP50B.001 INTEL PM965 ICH6M ATHEROS AR8121 LF HOTKEY BOARD 55.AP50N.001 TOUCHPAD BUTTON 55.AP50N.
108 I/O BOARD 55.AP50N.004 USB BOARD W/O TV CABLE 55.AP50N.005 LED BOARD RIGHT 55.AP50N.006 LED BOARD LEFT 55.AP50N.007 FINGER PRINT BOARD 55.APQ0N.001 MEDIA BOARD MODULE 55.APQ0N.
USB BOARD WITH TV 55.AP30N.001 CABLE TV TUNER MINI CARD TU.23100.014 AVERMEDIA DVB-T A309 REV 1.0 TV TUNER MINI CARD TU.23100.015 LITEON DVB-T TT-1260DA REV D ROBSON BOARD 1GB KI.1GB0N.002 INTEL NVCPEMWR001G1 LF VGA MXM BOARD NVIDIA 55.AP70N.001 8ESEH 512MB W/ HDCP VGA CARD nVidia NB8P-GS 55.AKE0N.
POWER CORD 3PIN USA 27.AAMVN.001 POWER CORD 3PIN EUR 27.AAMVN.002 POWER CORD 3PIN SOUTH 27.AAMVN.008 AFRICA POWER CORD 3PIN 27.AAMVN.010 DENMARK POWER CORD ISRAEL 27.AAMVN.011 POWER CORD 3PIN 27.AAMVN.009 ITALIAN POWER CORD 3PIN UK 27.AAMVN.004 POWER CORD 3PIN SWISS 27.AAMVN.006 POWER CORD AUSTRALIA 27.AAMVN.003 W/LABEL POWER CORD 3PIN CHINA 27.AAMVN.005 POWER CORD SOUTH 27.AAMVN.007 AFRICA (AIL) POWER CORD 3PIN USA 27.AAMVN.001 HOTKEY BOARD CABLE 50.AP50N.
TOUCH BUTTON BOARD 50.AP50N.003 CABLE MEDIA BOARD CABLE 50.AP50N.004 USB BOARD CABLE 50.AP50N.005 TOUCHPAD CABLE 50.AP50N.006 DC-IN CABLE 50.AP50N.007 BLUETOOTH BOARD 50.AP50N.
MODEM CABLE 50.AP50N.009 MODEM CABLE WITH RJ11 50.AP50N.010 FINGER PRINT BOARD 50.APQ0N.001 CABLE "LCD/CAMERA CABLE 50.AP50N.011 18.4"" WUXGA/WXGA+" "LCD/CAMERA CABLE 50.AP50N.011 18.4"" WUXGA/WXGA+" "LCD/CAMERA CABLE 50.AP50N.012 18.4"" WXGA+" CAMERA CAMERA 0.3M SUYIN 112 57.APQ0N.
CAMERA 0.3M CHICONY 57.APQ0N.002 TOUCHPAD BRACKET 33.APQ0N.001 UNILOAD COVER 42.AP50N.002 MINI DUMMY CARD 42.AP50N.003 SD DUMMY CARD 42.APQ0N.009 LOWER CASE FOR TV 60.AP30N.001 CASE/COVER/BRACKET ASSEMBLY LOWER CASE 60.AP50N.001 UPPER CASE W/ FINGER 60.AP50N.002 PRINT HOLE MIDDLE COVER Chapter 6 42.AP50N.
SUPER-MULTI BEZEL 42.APQ0N.004 BD COMBO BEZEL 42.APQ0N.005 OPTICAL BRACKET 33.AAMVN.002 VGA BRACKET BOTTOM 33.AP70N.001 VGA BRACKET TOP 33.APQ0N.003 VGA BRACKET BOTTOM 33.AKE0N.005 "LCD COVER 18.4"" W/ 60.AP50N.
"LCD BEZEL 18.4""" 60.AP50N.004 LCD BRACKET RIGHT 33.AP50N.001 LCD BRACKET LEFT 33.AP50N.002 HINGE COVER ASSEMBLY 42.APQ0N.007 LEFT HINGE COVER ASSEMBLY 42.APQ0N.
KENSINGTON BRACKET 33.APQ0N.006 CPU INTEL CORE2DUAL KC.95001.DTP CPU/PROCESSOR T9500 PGA 2.6G 6M FSB800 PENRYN CPU INTEL CORE2DUAL KC.93001.DTP T9300 PGA 2.5G 6M FSB800 PENRYN CPU INTEL CORE2DUAL KC.83001.DTP T8300 PGA 2.4G 3M FSB800 PENRYN CPU INTEL CORE2DUAL KC.81001.DTP T8100 PGA 2.1G 3M FSB800 PENRYN CPU INTEL CORE2DUAL KC.78001.DTP T7800 PGA 2.6G 4M FSB800 CPU INTEL CORE2DUAL KC.77G01.DTP T7700 PGA 2.4G 4M FSB800 G-0 CPU INTEL CORE2DUAL KC.75G01.DTP T7500 PGA 2.
ASSEMBLY SUPLER MULTI 6M.APQ0N.001 MODULE 8X DVD-RW DRIVE 8X SUPER- KU.00805.043 MULTI TRAY PIONEER DVRKD08RS LF W/O BEZEL F/ W:1.00 PATA DVD-RW DRIVE 8X SUPER- KU.00807.058 MULTI TRAY PANASONIC TRAY UJ-870BAA-A LF W/O BEZEL F/W:1.00 PATA DVD-RW DRIVE 8X SUPER- KU.00809.011 MULTI TRAY PHILIPS DS8A1P LF W/O BEZEL F/ W:CA14 PATA DVD-RW DRIVE 8X SUPER- KU.0080E.005 MULTI TRAY SONY AD7560A LF W/O BEZEL PATA ASSEMBLY BD COMBO 6M.APQ0N.002 MODULE 2X ODD BD COMBO DL 2X KO.00207.
HDD 120GB SATA 5400RPM KH.12001.032 SEAGATE ST9120817AS CORSAIR LF F/W:3.AAA HDD 120GB 5400RPM SATA KH.12004.007 TOSHIBA MK1246GSX LEO BS I LF F/W:LB213J HDD 120GB 5400RPM SATA KH.12007.014 II HGST HTS542512K9SA00 BRONCO-B LF F/W:C31P HDD 120GB 5400RPM SATA KH.12008.019 WD WD1200BEVS-22UST0 ML125 LF F/W:01.01A01 HDD 160GB 5400RPM SATA KH.16001.029 SEAGATE ST9160827AS CORSAIR LF F/W:3.AAA HDD 160GB 5400RPM SATA KH.16004.002 TOSHIBA MK1646GSX LEO BS LF F/W:LB113J HDD 160GB 5400RPM SATA KH.16007.
VGA HEATSINK 60.AP70N.001 VGA HEATSINK 60.AP50N.006 VGA HEATSINK FINGER 33.APQ0N.002 CPU HEATSINK 60.AP50N.003 CPU HEATSINK FINGER 33.AP50N.
INVERTER BOARD TDK- 19.AP50N.001 TBD489NR INVERTER BOARD TDK- 19.AP50N.001 TBD489NR KEYBOARD KEYBOARD 17_18KB-FV1 KB.INT00.297 88KS BLACK US INTERNATIONAL (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.298 88KS BLACK US INTERNATIONAL HEBREW (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.299 89KS BLACK UK (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.300 89KS BLACK TURKISH (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.301 88KS BLACK THAILAND (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.
KEYBOARD 17_18KB-FV1 KB.INT00.308 89KS BLACK PORTUGUESE (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.309 89KS BLACK POLISH (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.310 89KS BLACK NORWEGIAN (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.311 89KS BLACK LUXEMBOURGISH (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.312 88KS BLACK KOREAN (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.313 88KS BLACK JAPANESE (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.314 89KS BLACK ITALIAN (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.
KEYBOARD 17_18KB-FV1 KB.INT00.325 88KS BLACK TRADITIONAL CHINESE (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.326 89KS BLACK CANADIAN FRENCH (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.327 89KS BLACK BRAZILIAN PORTUGUESE (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.328 89KS BLACK BELGIUM (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.329 88KS BLACK ARABIC/ ENGLISH (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.330 89KS BLACK ARABIC/ FRENCH (GLOSSY) KEYBOARD 17_18KB-FV1 KB.INT00.
SODIMM 512MB DDRII667 KN.51203.032 NANYA NT512T64UH8B0FN3C LF SODIMM 512MB DDRII667 KN.5120G.024 HYNIX HYMP164S64CP6-Y5 LF SODIMM 512MB DDRII667 KN.5120B.026 SAMSUNG M470T6464QZ3CE6 LF SODIMM 1GB DDRII667 KN.1GB03.014 NANYA NT1GT64U8HB0BN3C LF SODIMM 1GB DDRII667 KN.1GB0G.012 HYNIX HYMP112S64CP6-Y5 LF SODIMM 1GB DDRII667 KN.1GB0B.016 SAMSUNG M470T2864QZ3CE6 LF SODIMM 2GB DDRII 667 KN.2GB0G.004 HYNIX HYMP125S64CP8-Y5 LF SODIMM 2GB DDRII 667 KN.2GB04.
LCD CHUSION 47.APQ0N.001 SCREW I M2 6MM M 4.5MM 86.APQ0N.004 SCREW 0.8MM PHIL BK PATCH SCREW M2.5X0.45 86.APQ0N.001 SCREW I M2.5 3MM M 86.AP50N.001 4.5MM 0.8MM NI PATCH SCREW BNI PAT 86.TLT0N.002 SCREW PAN M2*0.4 6.0MM 86.AP50N.002 MACH 3.0MM 0.7MM CROSS NI SCREW 86.TCXVN.006 SCREW 86.AAMVN.001 SPEAKER SET W/ SUB- 23.AP50N.002 SPEAKER WOOFER Speaker Set (Front) 124 23.AP50N.