500-e.book : 500-eCOP.
500-e.book : 500-eCOP.fm Page ii Monday, August 17, 1998 9:36 PM Copyright © 1998 Acer Incorporated All Rights Reserved — Printed in Taiwan Extensa 500 Series Notebook Computer User’s Guide Part No.: 49.45B01.001 Original Issue: June 1998 First Revision: July 1998 Second Revision: August 1998 Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual.
500-e.book : 500-eTOC.fm Page iii Monday, August 17, 1998 9:36 PM Table of Contents Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Connecting the Computer . Getting Help Online . . . . . Support Information . . . . . Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
500-e.book : 500-eTOC.fm Page iv Monday, August 17, 1998 9:36 PM Table of Contents Traveling Internationally with the Computer . . . . . . 63 Chapter 5 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 System Software . . Sleep Manager. . . . Notebook Manager BIOS Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
00-e.book : 500-eNOT.fm Page v Monday, August 17, 1998 9:36 PM Notices FCC Notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
500-e.book : 500-eNOT.fm Page vi Monday, August 17, 1998 9:36 PM Notices Caution Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this computer. Use Conditions This part complies with Part 15 of the FCC Rules.
500-e.book : 500-eNOT.fm Page vii Monday, August 17, 1998 9:36 PM Notices Important Safety Instructions 1. Read these instructions carefully. Save these instructions for future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable cart, stand, or table.
500-e.book : 500-eNOT.fm Page viii Monday, August 17, 1998 9:36 PM Notices 10.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. 11.Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 12.
500-e.book : 500-eNOT.fm Page ix Monday, August 17, 1998 9:36 PM Notices 15.Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).
500-e.book : 500-eNOT.fm Page x Monday, August 17, 1998 9:36 PM Notices Laser Compliance Statement The CD-ROM drive in this computer is a laser product. The CD-ROM drive’s classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D’OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.
500-e.book : 500-eNOT.fm Page xi Monday, August 17, 1998 9:36 PM Notices Lithium Battery Statement The following statement refers to the internal lithium battery that powers the computer’s clock. CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
500-e.book : 500-eNOT.fm Page xii Monday, August 17, 1998 9:36 PM Notices Year 2000 Compliance Statement The Extensa 500 series notebook computer is Year 2000compliant and carries the “NSTL Hardware Tested Year 2000 Compliant” logo. This model has been tested both by Acer’s internal test labs and NSTL using NSTL’s YMARK2000 certification test. These tests certify that this model will successfully make the year 2000 transition. For more details, check the Acer Year 2000 Resource Center at http://www.acer.
500-e.book : 500-ePRE.fm Page xiii Monday, August 17, 1998 9:36 PM Preface This manual describes features of the Extensa 500 Series notebook computers. The Extensa series computers incorporate such features as CardBus, 16-bit stereo audio, internal pointing device, Universal Serial Bus, and all-inone media storage. The Extensa 500 Series also has unique compact disc (CD) player control features.
500-e.book : 500-ePRE.fm Page xiv Monday, August 17, 1998 9:36 PM Preface Connecting the Computer Connecting the computer is as easy as 1-2-3. 1. Insert the battery pack into the battery compartment, then slide the battery compartment cover in place. Note: When using a battery pack for the first time, fully recharge the battery, then disconnect the adapter to use up the battery before recharging again. Perform this action twice to condition the battery pack. 2.
500-e.book : 500-ePRE.fm Page xv Monday, August 17, 1998 9:36 PM Preface 3. Slide the display cover latch to the left to open the display. Slide the power switch towards the rear of the computer then release it to turn on the power. The POST (Power On Self-Test) routine executes and Windows begins loading. Note: To turn off the power, slide and hold the power switch for more than four seconds. If you are using Windows 98, we recommend that you use the Shutdown command to turn off the computer.
500-e.book : 500-ePRE.fm Page xvi Monday, August 17, 1998 9:36 PM Preface Getting Help Online This user’s guide provides clear and concise information about the computer, so read it thoroughly. To provide you with help when traveling, the computer also has a comprehensive online help. Accessing Online Help Follow these steps to access the online documentation: 1. Press the Windows logo button or click on the Start button. 2. Select Programs. 3. Click on Extensa Online.
500-e.book : 500-ePRE.fm Page xvii Monday, August 17, 1998 9:36 PM Preface Support Information Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers are in this handy booklet.
500-e.book : 500-ePRE.fm Page xviii Monday, August 17, 1998 9:36 PM Preface Care and Maintenance Taking Care of Your Computer Your computer will serve you well if you take care of it. ❑ Do not expose the computer to direct sunlight. Do not place near sources of heat, such as a radiator. ❑ Do not expose the computer to temperatures below 0ºC (32ºF) or above 50ºC (122ºF). ❑ Do not subject the computer to magnetic fields. ❑ Do not expose the computer to rain or moisture.
500-e.book : 500-ePRE.fm Page xix Monday, August 17, 1998 9:36 PM Preface ❑ The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Taking Care of your Battery Pack Here are some ways to take care of your battery pack: ❑ Use only batteries of the same kind as replacements.
500-e.book : 500-ePRE.
500-e.book : 500-1e.fm Page 1 Monday, August 17, 1998 9:36 PM 1 Getting Familiar with your Computer This computer combines high-performance, versatility, power management features and multimedia capabilities with a unique style and ergonomic design. Work with unmatched productivity and reliability with your new power computing partner. This chapter gives an in-depth "tour" of the computer’s many features. Contents Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Display . . .
500-e.book : 500-1e.fm Page 2 Monday, August 17, 1998 9:36 PM Features Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ❑ Intel Pentium® processor with MMX™ technology ❑ 64-bit main memory and external (L2) cache memory ❑ Large LCD display and PCI local bus video with 128-bit graphics acceleration ❑ Internal CD-ROM drive ❑ Internal 3.
500-e.book : 500-1e.
500-e.book : 500-1e.fm Page 4 Monday, August 17, 1998 9:36 PM Display Display The large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports two different display configurations — High Performance Addressing (HPA) or Thin-Film Transistor (TFT). Video Performance PCI local bus video with 128-bit graphics acceleration and 2MB Extended Data Out (EDO) video RAM boost video performance.
500-e.book : 500-1e.fm Page 5 Monday, August 17, 1998 9:36 PM Display Opening and Closing the Display To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to conserve power when you close the display cover, and turns it back on when you open the display cover.
500-e.book : 500-1e.fm Page 6 Monday, August 17, 1998 9:36 PM Indicators Indicators The computer has six easy-to-read status indicators (LEDs) under the display screen. The Power and Standby indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed. # 6 Icon Function Description 1 Power Lights when the computer is on. Blinks when a battery-low condition occurs. 2 Standby Lights when the computer enters Standby mode.
500-e.book : 500-1e.
500-e.book : 500-1e.fm Page 8 Monday, August 17, 1998 9:36 PM Keyboard Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows 98 keys and twelve function keys. Special Keys Lock Keys The keyboard has three lock keys which you can toggle on and off. 8 Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock (Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode.
500-e.book : 500-1e.fm Page 9 Monday, August 17, 1998 9:36 PM Keyboard Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner.
500-e.book : 500-1e.fm Page 10 Monday, August 17, 1998 9:36 PM Keyboard Windows 98 Keys The keyboard has two keys that perform Windows 98specific functions. 10 Key Description Windows logo key Start button. Combinations with this key performs special functions.
500-e.book : 500-1e.fm Page 11 Monday, August 17, 1998 9:36 PM Keyboard Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS setup utility. Hot Key Icon Function Description Fn-F1 Hot key help Displays a list of the hotkeys and their functions. Fn-F2 Setup Accesses the notebook configuration utility. See “Notebook Manager” on page 74. Fn-F3 Standby Puts the computer in Standby mode.
500-e.book : 500-1e.fm Page 12 Monday, August 17, 1998 9:36 PM Keyboard Hot Key Fn-F4 Icon Function Description Hibernation Puts the computer in Hibernation mode (if Sleep Manager, the hibernation utility, is installed, valid and enabled). Press the power switch to resume. Otherwise, the computer issues a warning beep and continues operation. See “Hibernation Mode” on page 38 for more about Hibernation mode.
500-e.book : 500-1e.fm Page 13 Monday, August 17, 1998 9:36 PM Keyboard Hot Key Icon Function Description Fn-↓ Contrast down Decreases the screen contrast (available only for models with HPA displays). Fn-→ Brightness up Increases the screen brightness. Fn-← Brightness down Decreases the screen brightness. Activating Hot Keys When activating hot keys, press and hold the first key Fn before pressing the other key in the hot key combination.
500-e.book : 500-1e.fm Page 14 Monday, August 17, 1998 9:36 PM Touchpad Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides optimum comfort and support. Note: When you connect an external PS/2 mouse, the computer automatically disables the internal touchpad.
500-e.book : 500-1e.
500-e.book : 500-1e.fm Page 16 Monday, August 17, 1998 9:36 PM Storage Storage This computer supplies you with all-in-one media storage: ❑ High-capacity Enhanced-IDE hard disk ❑ Standard ultra-slim internal 3.5-inch floppy drive ❑ High-speed ultra-slim CD-ROM drive Hard Disk The hard disk can be upgraded when you need more storage space. Consult your dealer for details. Floppy Drive The ultra-slim internal floppy drive reads and writes on standard 3.5-inch diskettes.
500-e.book : 500-1e.fm Page 17 Monday, August 17, 1998 9:36 PM Storage CD-ROM Drive A high-speed CD-ROM drive gives you portable multimedia access. Ejecting the CD-ROM Tray To eject the CD-ROM drive tray when the computer is turned on, press the CD-ROM eject button. Note: When power is off, you can eject the CD-ROM drive tray using the emergency eject hole (see page 98). You can also eject the CD-ROM drive tray when using the compact disc player control feature (see page 24).
500-e.book : 500-1e.fm Page 18 Monday, August 17, 1998 9:36 PM Ports Ports Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Note: See Chapter 3 on how to connect external devices to the computer. Front Ports The front panel contains ports for external audio connections. # 18 Icon Port Connects to... 1 Speaker-out jack Speakers or headphones 2 Audio linein jack Audio line-in device with a 3.5mm minijack (e.g.
500-e.book : 500-1e.fm Page 19 Monday, August 17, 1998 9:36 PM Ports Rear Ports # Icon Port Connects to... 1 DC-in jack AC adapter and power outlet 2 PS/2 port PS/2-compatible device (e.g., PS/2 keyboard/mouse/ keypad) 3 Serial port Serial device (e.g., serial mouse) 4 Parallel port Parallel device (e.g., parallel printer) 5 Port replicator connector Port replicator 6 External monitor port Display monitor (up to 1024x768 resolution, 64Kcolors) 7 USB port USB device (e.g.
500-e.book : 500-1e.fm Page 20 Monday, August 17, 1998 9:36 PM Ports Universal Serial Bus The Universal Serial Bus (USB) port is a high-speed serial bus which allows you to connect and daisy-chain USB peripherals without taking up precious system resources. Right Ports # Icon Port Connects to...
500-e.book : 500-1e.fm Page 21 Monday, August 17, 1998 9:36 PM Ports ZV (Zoomed Video) port support allows your computer to support hardware MPEG in the form of a ZV PC card. Note: Refer to your card’s manual for details on how to install and use the card and its functions. Inserting a Card Insert the card into the desired slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details. For type III cards, insert the card into the lower slot.
500-e.book : 500-1e.fm Page 22 Monday, August 17, 1998 9:36 PM Ports Press the slot eject button once to pop it out; then press again to eject the PC Card. Fax/Data Modem The computer has a built-in fax/data modem (available in select countries). Caution: This modem port is not compatible with digital phone lines. Plugging this modem into a digital phone line will damage the modem. To use the fax/data modem port, connect a phone cable from the modem port to a telephone jack.
500-e.book : 500-1e.fm Page 23 Monday, August 17, 1998 9:36 PM Audio Audio The standard computer configuration includes 16-bit highfidelity stereo audio with further enhancements that include 3D sound for true audio immersion. Front dual speakers direct sound towards you to further enhance sound output. A sensitive microphone is located above the display screen. Besides the built-in speakers, there are audio ports on the front panel of the computer.
500-e.book : 500-1e.fm Page 24 Monday, August 17, 1998 9:36 PM Audio Playing Audio CDs This computer allows you to play audio (music) compact discs without turning on the computer. Front panel controls provide smooth and easy operation.
500-e.book : 500-1e.fm Page 25 Monday, August 17, 1998 9:36 PM Audio To play audio CDs without turning on the computer, follow these steps: 1. Slide the power switch and release it to turn on the audio CD player. The status LCD turns on. 2. Press the CD eject button to eject the CD-ROM drive tray. 3. Firmly place an audio compact disc on the CD-ROM drive tray spindle until you hear it click in place. 4. Close the CD-ROM drive tray. 5. Use the front panel buttons to play the CD. 6.
500-e.book : 500-1e.fm Page 26 Monday, August 17, 1998 9:36 PM Securing your Computer Securing your Computer Security features include hardware and software locks — a security notch and a two-level password scheme. Security Notch A security notch located on the rear panel of the computer lets you connect a Kensington-compatible key-based computer security lock. Wrap a computer security lock cable around an immovable object such as a table or locked drawer handle.
500-e.book : 500-1e.fm Page 27 Monday, August 17, 1998 9:36 PM Securing your Computer See “BIOS Utility” on page 84 for details. Important: Do not forget your password! If you forget your password, you need to contact your dealer. Setting a Password You can set the password using: ❑ Notebook Manager -- go to page 78. ❑ BIOS Utility -- go to page 91.
500-e.book : 500-1e.
500-e.book : 500-2e.fm Page 29 Monday, August 17, 1998 9:36 PM 2 Operating on Battery Power The computer operates on AC or battery power. This chapter contains the information you need to know to operate the computer on battery power. It also includes information on how your computer manages and saves power. Contents Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery Pack Characteristics . . . . . . . . . . . . . . Installing and Removing the Battery Pack . . . .
0-e.book : 500-2e.fm Page 30 Monday, August 17, 1998 9:36 PM Battery Pack Battery Pack The computer uses a battery pack that gives you long use between charges. Battery Pack Characteristics The battery pack has the following characteristics: ❑ Employs Current Battery Technology Standards The computer uses a Nickel-Metal Hydride battery pack which does not have the memory effect problem of Nickel Cadmium (NiCd) batteries.
500-e.book : 500-2e.fm Page 31 Monday, August 17, 1998 9:36 PM Battery Pack 3. Disconnect the adapter to use up the battery before recharging again. You only need to do this once or twice with a new battery or with a battery that's been stored without being used for a long time. If the computer is to be stored for more than two weeks, we suggest you remove the battery pack.
500-e.book : 500-2e.fm Page 32 Monday, August 17, 1998 9:36 PM Battery Pack Charging the Battery To charge the battery, place the battery pack inside the battery bay and plug the AC adapter into the computer and an electrical outlet. Charging Modes The adapter has three charging modes: ❑ Rapid mode The computer uses rapid charging when power is turned off and a powered AC adapter is connected to it. In rapid mode, a fully depleted battery gets fully charged in approximately two hours.
500-e.book : 500-2e.fm Page 33 Monday, August 17, 1998 9:36 PM Battery Pack Checking the Battery Level The computer features battery-low warning signals that are both audible and visible. When the battery pack is low, the computer emits warning beeps and the battery indicator flashes at regular intervals. Also, you can check the battery charge level using the Windows battery gauge. Using the Windows Battery Meter The Windows battery meter indicates the present battery level.
500-e.book : 500-2e.fm Page 34 Monday, August 17, 1998 9:36 PM Battery Pack ❑ Store the battery pack in a cool, dry place. The recommended storage temperature for battery packs ranges from 10 to 30 degrees C. The higher the storage temperature, the faster the battery pack self-discharges. ❑ The batteries can be recharged about 300 times when used as directed. Excessive recharging decreases battery life. ❑ Take care of your battery pack and AC adapter.
500-e.book : 500-2e.fm Page 35 Monday, August 17, 1998 9:36 PM Battery Pack Otherwise, the computer enters Standby mode. Warning: Connect the AC adapter to the computer as soon as possible. Data is lost when computer power is cut off during Standby mode. The following table shows the recommended course of action to take when you encounter a battery-low condition. Situation Recommended Action AC adapter and power outlet available 1. Connect the AC adapter to the computer. 2. Save all necessary files. 3.
500-e.book : 500-2e.fm Page 36 Monday, August 17, 1998 9:36 PM Power Management Power Management This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory.
500-e.book : 500-2e.fm Page 37 Monday, August 17, 1998 9:36 PM Power Management "Automatic Dim" Feature The computer has a unique "automatic dim" power-saving feature. When the computer is using AC power and you disconnect the AC adapter from the computer, it automatically dims the LCD backlight to save power. If you reconnect AC power to the computer, it automatically adjusts the LCD backlight to a brighter level.
500-e.book : 500-2e.fm Page 38 Monday, August 17, 1998 9:36 PM Power Management management system elapses without any system activity ❑ Closing the display cover ❑ When the computer is about to enter Hibernation mode (e.g., during a battery low condition), but the Hibernation file is invalid or not present Note: If the computer does not enter Standby mode after pressing the Standby hot key, it means the operating system will not allow the computer to enter the powersaving mode.
500-e.book : 500-2e.fm Page 39 Monday, August 17, 1998 9:36 PM Power Management There are two necessary conditions for the computer to enter Hibernation mode: ❑ The Hibernation file created by Sleep Manager must be present and valid. See “Sleep Manager” on page 67. ❑ Heuristic Power Management Mode must be set to [ENABLED].
500-e.book : 500-2e.fm Page 40 Monday, August 17, 1998 9:36 PM Power Management Advanced Power Management This computer supports the Windows APM standard designed to further reduce power consumption. APM is a power-management approach defined jointly by Microsoft and Intel. An increasing number of software packages support APM to take advantage of its power-saving features and allows greater system availability without degrading performance.
500-e.book : 500-3e.fm Page 41 Monday, August 17, 1998 9:36 PM 3 Peripherals and Options Your computer offers excellent expansion capabilities with its built-in ports and connectors. This chapter describes how to connect peripherals and hardware options that help you use your computer with ease. When connecting peripherals, read the manual included with the peripheral for operating instructions. You can purchase most of these and other options directly from Acer.
500-e.book : 500-3e.fm Page 42 Monday, August 17, 1998 9:36 PM External Monitor External Monitor To show graphical effects on a larger display, connect an external monitor to the CRT port. Read the monitor manual for additional instructions. Note: If an external monitor is not connected, closing the display cover puts the computer into standby mode.
500-e.book : 500-3e.fm Page 43 Monday, August 17, 1998 9:36 PM External Keyboard External Keyboard This computer has a keyboard with full-sized keys and an embedded keypad. If you feel more comfortable using a desktop keyboard, you can install a PS/2-compatible external keyboard. To connect an external keyboard, plug the external keyboard into the PS/2 connector.
500-e.book : 500-3e.fm Page 44 Monday, August 17, 1998 9:36 PM External Keypad External Keypad You can also use a 17-key numeric keypad for numbersensitive data entry applications. To connect the keypad, plug the keypad connector into the PS/2 port.
500-e.book : 500-3e.fm Page 45 Monday, August 17, 1998 9:36 PM External Pointing Device External Pointing Device This computer accepts either a PS/2-compatible or serial mouse or similar pointing device. Note: When using an external mouse, you may choose to disable the internal touchpad by pressing Fn-F7. External PS/2 Mouse The built-in touchpad works alternately with an external PS/2 mouse which is hot-pluggable. To use a PS/2compatible mouse, simply plug it into the PS/2 port.
500-e.book : 500-3e.fm Page 46 Monday, August 17, 1998 9:36 PM External Pointing Device External Serial Mouse If you use a serial mouse, plug it into the serial port. To enable the serial mouse, use the Add New Hardware tool in the Windows 95 or Windows 98 Control Panel.
500-e.book : 500-3e.fm Page 47 Monday, August 17, 1998 9:36 PM Printer Printer This computer supports both serial and parallel printers. For a serial printer, plug the printer cable into the serial port. For a parallel printer, plug the printer cable into the parallel port. See your printer manual for operating instructions. Note: If the printer does not function, enter Setup and verify that the parallel port is enabled. See “Startup Configuration” on page 87 for assistance.
500-e.book : 500-3e.fm Page 48 Monday, August 17, 1998 9:36 PM Audio Devices Audio Devices Audio devices are easy to connect with the audio ports accessible from the front of the computer. You can plug in an external microphone to the microphone-in jack, or audio line-in device to the audio line-in jack. Amplified speakers or headphones connect to the speaker/headphone-out jack.
500-e.book : 500-3e.fm Page 49 Monday, August 17, 1998 9:36 PM Port Replicator Port Replicator For one-step connection and disconnection from your peripherals, use the optional full-featured port replicator. This port replicator includes all the ports on your computer and adds a few more. With the port replicator, you can easily use external devices such as an external monitor, a printer, a keyboard, a mouse with your computer without connecting and disconnecting these devices to your computer.
500-e.book : 500-3e.fm Page 50 Monday, August 17, 1998 9:36 PM PC Cards PC Cards The computer has two CardBus PC card slots that accommodate two type I/II or one type III PC card(s). Please consult your dealer for PC card options available that you can purchase for your computer.
500-e.book : 500-3e.fm Page 51 Monday, August 17, 1998 9:36 PM USB Devices USB Devices The computer has a USB (Universal Serial Bus) port that allows you to connect peripherals without occupying too many resources. Common USB devices include the mouse and keyboard. Most USB devices also include a built-in USB port connector which allows you to daisy-chain other USB devices.
500-e.book : 500-3e.fm Page 52 Monday, August 17, 1998 9:36 PM Miscellaneous Options Miscellaneous Options Additional Power Packs You can order spare batteries and an AC adapter. Battery Pack It is good practice to have a spare battery around, especially when you travel. The NiMH battery, coupled with heuristic power management features, supplies you with more power on-the-go. AC Adapter The compact AC adapter charges your battery pack and supplies power to your computer.
500-e.book : 500-3e.fm Page 53 Monday, August 17, 1998 9:36 PM Miscellaneous Options Connect the single connector end of the Y-bridge cable to the computer’s PS/2 port and the double connector ends to the two PS/2 devices. File Transfer Cable Besides using the infrared port, you can also transfer files between computers using a file transfer cable. Connect the file transfer cable between the parallel ports of the two computers and use your file transfer utility to perform the transfer.
500-e.book : 500-3e.fm Page 54 Monday, August 17, 1998 9:36 PM Key Component Upgrades Key Component Upgrades Your computer delivers superior power and performance. However, some users and the applications they use may demand more. This computer allows you to upgrade key components when you need increased performance. Note: Contact your authorized dealer if you decide to perform a key component upgrade.
500-e.book : 500-3e.fm Page 55 Monday, August 17, 1998 9:36 PM Key Component Upgrades Slot 1 Slot 2 Total Memory 16 MB 64 MB 80 MB 32 MB 0 MB 32 MB 32 MB 16 MB 48 MB 32 MB 32 MB 64 MB 32 MB 64 MB 96 MB 64 MB 0 MB 64 MB 64 MB 16 MB 80 MB 64 MB 32 MB 96 MB 64 MB 64 MB 128 MB Installing Memory Follow these steps to install memory: 1. Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. 2.
500-e.book : 500-3e.fm Page 56 Monday, August 17, 1998 9:36 PM Key Component Upgrades 4. Replace the memory door and secure it with the screw. The computer automatically detects and reconfigures the total memory size. Hard Disk Upgrade You can upgrade your hard disk with a higher capacity drive when you need more storage space. The computer uses a 12.7mm or 9.5mm 2.5-inch Enhanced-IDE hard disk. Please consult your dealer if you need to upgrade your hard disk.
500-e.book : 500-4e.fm Page 57 Monday, August 17, 1998 9:36 PM 4 Moving with your Computer This chapter gives you tips and hints on things to consider when moving around or traveling with your computer. Contents Disconnecting from the Desktop . . . . . . . . . . . . . . . Moving Around . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing the Computer . . . . . . . . . . . . . . . . . What To Bring to Short Meetings. . . . . . . . . . . What To Bring to Long Meetings . . . . . . . . . . .
500-e.book : 500-4e.fm Page 58 Monday, August 17, 1998 9:36 PM Disconnecting from the Desktop Disconnecting from the Desktop Follow these steps to disconnect your computer from external accessories: 1. Save your work in progress. 2. Shut down the operating system. 3. Turn off the computer. 4. Disconnect the cord from the AC adapter. 5. Disconnect the keyboard, pointing device, printer, external monitor, and other external devices.
500-e.book : 500-4e.fm Page 59 Monday, August 17, 1998 9:36 PM Moving Around Moving Around when you are just moving within short distances, for example, from your office desk to a meeting room Preparing the Computer Before moving the computer, close and latch the display cover to place it in standby mode. You can now safely take the computer anywhere you go within the building. To bring the computer out of standby mode, open the display.
500-e.book : 500-4e.fm Page 60 Monday, August 17, 1998 9:36 PM Taking the Computer Home Taking the Computer Home when you are moving from your office to your home or vice versa Preparing the Computer After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home: 1. Remove all media from the drives. Failure to remove the media can damage the drive head. 2.
500-e.book : 500-4e.fm Page 61 Monday, August 17, 1998 9:36 PM Taking the Computer Home ❑ If you need to stop for an extended period of time and cannot bring the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. ❑ Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer.
500-e.book : 500-4e.fm Page 62 Monday, August 17, 1998 9:36 PM Traveling with the Computer Traveling with the Computer when you are moving within a larger distance, for instance, from your office building to a client’s office building or traveling locally Preparing the Computer Prepare the computer as if you were taking it home. Be sure the battery in the computer is charged. Airport security may require you to turn on your computer when bringing it into the gate area.
500-e.book : 500-4e.fm Page 63 Monday, August 17, 1998 9:36 PM Traveling Internationally with the Computer Traveling Internationally with the Computer when you are moving from country to country Preparing the Computer Prepare the computer as you would normally prepare it for traveling. What To Bring with You Bring the following items with you.
500-e.book : 500-4e.fm Page 64 Monday, August 17, 1998 9:36 PM Traveling Internationally with the Computer ❑ If you are using the modem, check if the modem and connector is compatible with the telecom system of the country you are traveling in.
500-e.book : 500-5e.fm Page 65 Monday, August 17, 1998 9:36 PM 5 Software This chapter discusses the important system utilities bundled with your computer. Contents System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . Sleep Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Sleep Manager. . . . . . . . . . . . . . Sleep Manager Functions . . . . . . . . . . . . . . . . Create . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove . . . . . . . . . . . . .
500-e.book : 500-5e.fm Page 66 Monday, August 17, 1998 9:36 PM System Software System Software The computer comes preloaded with the following software: ❑ Windows 98 operating system ❑ DMI (Desktop Management Interface)-compliant hardware BIOS utility ❑ LDCM (LANDesk Client Manager) support ❑ System utilities, drivers and application software Note: To access Windows 98 software applications, click on the Start button and select the application folder.
500-e.book : 500-5e.fm Page 67 Monday, August 17, 1998 9:36 PM Sleep Manager Sleep Manager Most notebook computers feature built-in power-saving functions. This computer has two power management modes, standby and hibernation. While standby puts your computer into a light sleep state, hibernation shuts off all power after saving the current state of your computer. The next time you slide the power switch, the computer resumes from where you left off.
500-e.book : 500-5e.fm Page 68 Monday, August 17, 1998 9:36 PM Sleep Manager Accessing the Sleep Manager There are two ways to bring up the Sleep Manager. ❑ On the Taskbar The computer automatically loads Sleep Manager every time you start Windows 98. Sleep Manager resides in the background and the Sleep Manager status icon appears on the taskbar. Double-click on the Sleep Manager status icon ( ) if enabled to bring up the main Sleep Manager program.
500-e.book : 500-5e.fm Page 69 Monday, August 17, 1998 9:36 PM Sleep Manager Item Description Buttons Click to access the Sleep Manager functions Current Setting Displays the drive and size of the current reserved space created by Sleep Manager. On Board Information Displays the different areas of system memory and their respective sizes. These system resources need to be stored before the computer can enter hibernation mode, so that the computer can resume successfully.
500-e.book : 500-5e.fm Page 70 Monday, August 17, 1998 9:36 PM Sleep Manager Item Description Enable Indicator on the Taskbar When this checkbox is checked, the Sleep Manager status appears on the taskbar.Double-click on the Sleep Manager status icon on the taskbar to bring up the main program, or simply rest your cursor on the icon to display the current status.
500-e.book : 500-5e.fm Page 71 Monday, August 17, 1998 9:36 PM Sleep Manager Sleep Manager automatically checks the system configuration and displays the recommended size. The drive where the space will be created is defined by the system and will be the first available logical drive which has the requested contiguous free disk space on it. The recommended size is the minimum size needed to save the current system status.
500-e.book : 500-5e.fm Page 72 Monday, August 17, 1998 9:36 PM Sleep Manager Another possible reason is that the hard disk has enough free space, but this free space exists as small fragments. The free disk space that Sleep Manager requires needs to be contiguous. To solve this problem, use tools such as Disk Defragmenter (Windows) to compact these free disk spaces. Then run Sleep Manager again to create the file. One other factor that causes the error is when disk compression utilities are used.
500-e.book : 500-5e.fm Page 73 Monday, August 17, 1998 9:36 PM Sleep Manager Note: Do not deactivate (remove or exit) or uninstall Sleep Manager. Do not remove or delete the hibernation file. Hibernation will not work without Sleep Manager and the hibernation file.
500-e.book : 500-5e.fm Page 74 Monday, August 17, 1998 9:36 PM Notebook Manager Notebook Manager The computer has a built-in system setup program called Notebook Manager. The Windows 98-based Notebook Manager allows you to set passwords, the startup sequence of the drives and power management settings. It also shows current hardware configurations. Note: Certain hot key functions are disabled when you access the notebook manager, because these functions are also found in the notebook manager.
500-e.book : 500-5e.fm Page 75 Monday, August 17, 1998 9:36 PM Notebook Manager Information Viewer Information Viewer summarizes and lists information about the specifications and settings of the different components of your computer. Note: Items in this table may differ slightly from the ones onscreen.
500-e.book : 500-5e.
500-e.book : 500-5e.fm Page 77 Monday, August 17, 1998 9:36 PM Notebook Manager ❑ Enabled Silent Boot. Select to hide POST startup messages, instead displaying the Extensa computer logo. Boot Sequence Boot Sequence defines the boot sequence to follow when your computer boots up. This screen includes the following settings: ❑ Set CD-ROM as a bootable device. Enable to tell the computer to search for a bootable CD-ROM in the CDROM drive and boot from there before following the boot sequence setting.
500-e.book : 500-5e.fm Page 78 Monday, August 17, 1998 9:36 PM Notebook Manager ❑ Drive C. The computer boots from the hard disk even if a bootable diskette is in the floppy drive. ❑ Drive C then A. The computer boots from the hard disk. If it cannot boot from the hard disk, it searches for a bootable diskette in the floppy drive and boot from there. Make your selection and click on Apply to accept. Password Password is used to set, modify or delete the password(s) for your computer.
500-e.book : 500-5e.fm Page 79 Monday, August 17, 1998 9:36 PM Notebook Manager Setting the Power-On Password To set the Power Password, follow these steps: 1. Click on the Change Power-On Password button. The following dialog box displays: 2. Click on the Enable Power-On Password checkbox. 3. Click in the New Password textbox and type in up to seven alphanumeric characters (A-Z, a-z, 0-9) which you want to be your Power-On Password. 4. Click in the Confirm Password textbox and retype the password. 5.
500-e.book : 500-5e.fm Page 80 Monday, August 17, 1998 9:36 PM Notebook Manager Setting the Setup Password To set the Setup Password, follow these steps: 1. Click on the Change Setup Password button. 2. Click on the Enable Setup Password checkbox. 3. Click in the New Password textbox and type in up to seven alphanumeric characters (A-Z, a-z, 0-9) which you want to be your Setup Password. 4. Click in the Confirm Password textbox and retype the password. 5. Click on OK to accept.
500-e.book : 500-5e.fm Page 81 Monday, August 17, 1998 9:36 PM Notebook Manager Power Management Power Management is used to set various settings related to power management. This includes the following power-saving-related features: ❑ Enable Heuristic Power Management. Select to enable heuristic power management. See “Power Management Modes” on page 36 for more information on heuristic power management. (This option is available only for Windows 95.) ❑ Enabled display always on.
500-e.book : 500-5e.fm Page 82 Monday, August 17, 1998 9:36 PM Notebook Manager ❑ Enable sleep upon battery low. Select to allow the computer to enter standby or hibernation mode when the computer runs low on battery. ❑ Enable system resume timer. Select to allow the computer to wake-up from standby mode if the resume timer is set and matched. ❑ System Resume Timer. (When Enable system resume timer is selected) click on the button to set the System Resume Timer.
500-e.book : 500-5e.fm Page 83 Monday, August 17, 1998 9:36 PM Notebook Manager The items in this screen include: ❑ Boot Display Device. Sets the default display device on boot-up. ❑ Switching Display Device. Sets the current display device. Note: Make sure an external monitor is connected before External monitor is selected. ❑ Brightness for LCD Panel/Contrast for LCD Panel. Click and drag to set the LCD screen brightness and contrast levels.
500-e.book : 500-5e.fm Page 84 Monday, August 17, 1998 9:36 PM BIOS Utility BIOS Utility The BIOS Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Ouput System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 6, Troubleshooting when a problem arises.
500-e.book : 500-5e.fm Page 85 Monday, August 17, 1998 9:36 PM BIOS Utility ❑ Press the cursor left/right keys → ← to change the value of a parameter. ❑ Press Esc while you are in any of the menu options to return to the main menu. Note: You can change the value of a parameter if it is enclosed in square brackets. Note: Navigation keys for a particular menu are shown on the bottom of the screen.
500-e.book : 500-5e.fm Page 86 Monday, August 17, 1998 9:36 PM BIOS Utility The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Date Sets the system date. Format: DDD MMM DD YYYY (day-of-the-week month day year) Time Sets the system time. Format: HH:MM:SS (hour:minute:second) Floppy Drive A Shows the floppy disk drive type (1.44MB 3.5-inch). Hard Disk Sets the hard disk type.
500-e.book : 500-5e.fm Page 87 Monday, August 17, 1998 9:36 PM BIOS Utility Startup Configuration The Startup Configuration screen contains parameters that are related to computer startup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Boot Display Sets the display on boot-up. When set to Auto, the computer automatically determines the display device. If an external display device (e.g.
500-e.book : 500-5e.fm Page 88 Monday, August 17, 1998 9:36 PM BIOS Utility Parameter Description Silent Boot When enabled, hides the computer startup messages on boot-up (the Extensa logo displays) Options: Enabled or Disabled System Boot Drive Specifies the boot sequence (the order of drives that the computer will attempt to boot from). For example, when set to Drive A Then C, the computer attempts to boot from the floppy drive.
500-e.book : 500-5e.fm Page 89 Monday, August 17, 1998 9:36 PM BIOS Utility Onboard Devices Configuration The Onboard Devices Configuration screen contains parameters settings for your hardware connection devices. Caution: The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
500-e.book : 500-5e.fm Page 90 Monday, August 17, 1998 9:36 PM BIOS Utility Parameter Description Parallel Port Enables or disables the parallel port. Options: Enabled or Disabled Base Address Sets the I/O address of the parallel port. Options: 378h, 278h or 3BCh IRQ Sets the interrupt request of the parallel port. Options: 7 or 5 Operation Mode Sets the operation mode of the parallel port.
500-e.book : 500-5e.fm Page 91 Monday, August 17, 1998 9:36 PM BIOS Utility The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Disk Drive Control (Diskette Drive) Determines the level of operation of the floppy drive. Options: Normal or Disabled Disk Drive Control (Hard Disk Drive) Determines the level of operation of the hard disk.
500-e.book : 500-5e.fm Page 92 Monday, August 17, 1998 9:36 PM BIOS Utility Important: Be very careful when typing your password because the characters do not appear on the screen. 3. Press Enter. The retype password box appears. 4. Retype the password to verify your first entry and press Enter. After setting the password, the computer automatically sets the chosen password parameter to Present. 5. Press Esc to return to the main menu. 6. Press Esc. The following dialog box appears. 7.
500-e.book : 500-5e.fm Page 93 Monday, August 17, 1998 9:36 PM BIOS Utility Power Management The Power Management screen contains parameters that are related to power-saving and power management. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Heuristic Power Management Mode Enables or disables heuristic power management (Windows 95 only).
500-e.book : 500-5e.fm Page 94 Monday, August 17, 1998 9:36 PM BIOS Utility Parameter Description System Resume Timer Mode When enabled and the system resume date and time are valid, the computer resumes (wakes up) at the set time and date. System Resume Date Sets the date the computer resumes at if System Resume Timer Mode is enabled. Format: MM DD, YYYY (month day, year) System Resume Time Sets the time the computer resumes at if System Resume Time Mode is enabled.
500-e.book : 500-6e.fm Page 95 Monday, August 17, 1998 9:36 PM 6 Troubleshooting This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance. Contents Frequently-Asked Questions . . . . . . . . . . . . . . . . . . 96 Error Messages. . . . . . . . . . . . . .
500-e.book : 500-6e.fm Page 96 Monday, August 17, 1998 9:36 PM Frequently-Asked Questions Frequently-Asked Questions This is a list of possible situations that may arise during the use of your computer, and gives easy answers and solutions to these questions. I slid the power switch and opened the display, but the computer does not start or boot-up. Look at the Power indicator: ❑ If it is not lit, no power is being applied to the computer.
500-e.book : 500-6e.fm Page 97 Monday, August 17, 1998 9:36 PM Frequently-Asked Questions If pressing a key does not turn the display back on, two things might be the cause: ❑ The contrast and/or brightness level might be too low. Press Fn-↑ and Fn-↓ to adjust the contrast level (only for models with HPA LCDs). Press Fn-← and Fn-→ to adjust the brightness level. ❑ The display device might be set to an external monitor. Press the display toggle hot key Fn-F6 to toggle the display back to the computer.
500-e.book : 500-6e.fm Page 98 Monday, August 17, 1998 9:36 PM Frequently-Asked Questions If headphones, earphones or external speakers are connected to the line-out port on the computer’s front panel, the internal speakers automatically turn off. External microphone or audio line-in device does not work. Check the following: ❑ Make sure the external microphone is connected to the microphone-in jack and/or the audio line-in device is connected to the audio line-in jack on the computer’s front panel.
500-e.book : 500-6e.fm Page 99 Monday, August 17, 1998 9:36 PM Frequently-Asked Questions The keyboard does not respond. Try attaching an external keyboard to the PS/2 connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The serial mouse does not work. Check the following: ❑ Make sure that the serial cable is plugged securely into the serial port. ❑ During POST, press F2 to access the Setup Utility.
500-e.book : 500-6e.fm Page 100 Monday, August 17, 1998 9:36 PM Frequently-Asked Questions I want to set up my location to use the internal modem. To properly use your communications software (e.g., HyperTerminal), you need to set up your location: 1. Open the Windows 98 Control Panel and double-click on the Modems icon. 2. Click on Dialing Properties and begin setting up your location. Refer to the Windows 98 manual.
500-e.book : 500-6e.fm Page 101 Monday, August 17, 1998 9:36 PM Error Messages Error Messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error Messages Corrective Action CMOS Battery Bad Contact your dealer or an authorized service center. CMOS Checksum Error Contact your dealer or an authorized service center.
500-e.book : 500-6e.fm Page 102 Monday, August 17, 1998 9:36 PM Error Messages Error Messages Corrective Action Insert system diskette and press key to reboot Insert a system (bootable) diskette in the floppy drive (A:), then press Enter to reboot. Keyboard Error or No Keyboard Connected Contact your dealer or an authorized service center. Keyboard Interface Error Contact your dealer or an authorized service center.
500-e.book : 500-6e.fm Page 103 Monday, August 17, 1998 9:36 PM Error Messages Error Messages Corrective Action RAM BIOS Bad Contact your dealer or an authorized service center. RAM Parity Error Contact your dealer or an authorized service center. Real-Time Clock Error Press F2 (during POST) to reconfigure the computer. Video RAM BIOS Bad Contact your dealer or an authorized service center.
500-e.book : 500-6e.
500-e.book : 500-ae.fm Page 105 Monday, August 17, 1998 9:36 PM A Specifications This appendix lists the general specifications of your computer. Microprocessor TCP (Tape Carrier Package) daughterboard module with: ❑ Intel Pentium® processor with MMX™ technology ❑ Integrated 512KB Level 2 cache memory Memory ❑ 16MB main memory expandable to 128 MB ❑ Two 144-pin soDIMM sockets (SDRAM - Synchronous Dynamic Random Access Memory) ❑ 64-bit dual memory banks ❑ 256KB Flash ROM BIOS Data Storage ❑ One 2.
500-e.book : 500-ae.
500-e.book : 500-ae.fm Page 107 Monday, August 17, 1998 9:36 PM Specifications Weight and Dimensions ❑ 3.1 kg (6.9 lb) ❑ 308 x 257 x 44.5 mm (12.12 x 10.11 x 1.
500-e.book : 500-ae.
500-e.book : 500-eIX.fm Page 109 Monday, August 17, 1998 9:36 PM Index A AC adapter caring for, xviii connecting, xiv Advanced Power Management, 40 APM.
500-e.book : 500-eIX.
500-e.book : 500-eIX.fm Page 111 Monday, August 17, 1998 9:36 PM Index technical support, xvii Heuristic Power Management, 36 Hibernation mode, 38-39 conditions, 39 entering, 39 hot key, 12 resuming from, 39 utility, 67 hot keys, 11 HPM. See Heuristic Power Management I indicator lights, 6 ITW.
500-e.book : 500-eIX.
500-e.book : 500-eIX.fm Page 113 Monday, August 17, 1998 9:36 PM Index service when to call, xix Sleep Manager, 67 software bundled, 66 speakers hot key, 12 troubleshooting, 97 specifications, 105 Standby mode, 37-38 condition, 37 entering, 37 hot key, 11 resuming from, 38 signals, 38 status indicator, 6 status indicators, 6 storage, 16 floppy drive, 16 hard disk, 16 support information, xvii USB.
500-e.book : 500-eIX.
