Full Product Manual
Problem Possible Cause Corrective Action
Pump does
not start or
run
Pump will
not prime
1.
2.
3.
4.
5.
Power off
Blown fuse or tripped breaker
Faulty pressure switch
Motor overload tripped
Wires are connected incorrectly
1.
2.
3.
4.
5.
Turn power on or call power company
Replace fuse or reset circuit breaker
DISCONNECT THE POWER, then
clean the switch contacts or replace
switch.
Let cool. Overload will automatically
reset
Follow the instructions for wiring the
pump.
1.
2.
3.
4.
Not enough water
Air trapped in the pipe
Water level in well is below foot
valve
Foot valve is plugged or leaks
1.
2.
3.
4.
Stop motor; remove pressure gauges
or prime plug; fill housing pipes with
water
Adjust the pump's height so that the
pipe slopes away from the pump
Lower the suction pipe. If the water
level is more than 25 ft., you will need
a deep well pump.
Replace foot valve or dig well
deeper
Pump
operates
but pumps
little or no
water
1.
2.
3.
4.
5.
6.
7.
8.
9.
Water level below pump intake
Discharge not vented while priming
Leaking in piping on well sideof
pump
Well screen or inlet strainer
clogged
Foot valve may be clogged or stuck
closed
Pump not fully primed
Water level below maximum lift
specification
Undersized piping
Improper voltage
1.
2.
3.
4.
5.
6.
7.
8.
9.
Lower suction pipe further into well
Open faucet, repeat priming
procedure
Repair piping as needed
Clean or replace as necessary
Clean or replace as needed
Follow priming instructions
Return pump and purchase deep well
jet pump
Increase pipe size to a min. 1-1/4 in.
Check voltage switch
Pump starts
and stops
too often
1.
2.
3.
4.
5.
Incorrect tank pre-charged
Ruptured diaphragm/bladder
(pre-charged tank)
Leak in house piping
Foot valve or check valve stuck
open
Pressure switch does not match
tank pressure
1.
2.
3.
4.
5.
Empty water from tank. Add or
release air as needed to get to 28 PSI.
Replace tank
Locate and repair leak or reconnect
(Usually a leaky toilet or faucet)
Remove and replace
Readjust or replace switch…Call
help line
1.
2.
3.
Leak in house piping
Water level is lower than estimate
Improper setting of pressure switch
1.
2.
3.
Locate & repair (Usually a leaky toilet
or faucet)
Use a deep well jet pump if water
level is >25 ft.
Reset or replace pressure switch
Pump does
not shut off
9