DSL Modem Model #: GT701WG-QW04 Firmware Version: QW04-3.60.2.0.6.3-GT701-WG User Manual Ver 1.
Table of Contents 1 Introduction 1 Package Contents Minimum System Requirements Features Technical Support 2 Using Qwest DSL 1 1 2 5 9 Connecting to the Internet Disconnecting from the Internet 3 Performing a Basic Setup Basic Setup Changing the User Name and Password 4 Setting Up Static IP Address Configuring for a Single Static IP Address Configuring for a Block of Static IP Addresses 5 Configuring Advanced Settings Accessing Advanced Settings WAN IP Address Wireless Settings Wireless MAC Authent
Actiontec DSL Modem User Manual 7 Using Utilities 55 Web Activity Log DSL Settings Restore Default Settings Upgrade Firmware 55 56 57 57 8 Troubleshooting 59 a Reference 63 Locating Computer Information Locating Windows Operating System Files b Static IP Address on the Computer 63 64 67 Windows 98 SE Windows Me Windows 2000 Windows XP 67 70 73 77 c Computer Security 81 Comparing DSL Service with a Dial-Up Modem Modem Security Computer Security Electronic Security d Specifications 81 82 82
Table of Contents Notices 105 Regulatory Compliance Notices Modifications Miscellaneous Legal Notices Limited Warranty 105 105 106 107 iii
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1 Introduction Thank you for purchasing the Actiontec 54 Mbps DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps DSL Modem is sure to be one of the keys to your success.
Actiontec DSL Modem User Manual s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+ ☞ Note: USB LAN port is not supported with Microsoft Windows 95, Windows NT 4.0, and Mac OS. s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator 4.0 or higher (4.
Chapter 1 Introduction Power Light The Power light displays the Modem’s current status. If the Power light glows steadily green, the Modem is receiving power and fully operational. When the Power light flashes rapidly, the Modem is initializing. If the Power light glows red when the power cord is plugged in, the Modem has suffered a critical error and technical support should be contacted. DSL Light The DSL light illuminates when the Modem is connected to a DSL line.
Actiontec DSL Modem User Manual Rear Panel The rear panel of the Modem contains five ports (Line, Phone, USB, Ethernet, and Power), as well as a Reset switch. Power Ethernet Reset USB Line Phone Line Port Used to connect the Modem to a DSL (Digital Subscriber Line) connection. Phone Port Used to connect a telephone to the Modem. USB Port Used to connect a computer to the Modem via USB cable. Ethernet Port Used to connect computers to the Modem via Ethernet cable.
Chapter 1 Introduction Power Port Used to connect the Power Cord to the Modem. N Warning: Do not unplug the power cord from the Modem during the reset process. Doing so may result in permanent damage to the Modem. Technical Support Self Help To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec support page at this address: http://www.qwest.com/dslhelp/modems/gt701/index.html A help page is also available on the main page of the Actiontec DSL Modem Web interface. Enter 192.
Actiontec DSL Modem User Manual s DSL service installation support ☞ Note: Before attempting any of the above, make sure access to the Internet is available. Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
Chapter 1 Introduction s Microsoft Internet Connection Sharing (ICS) s Advanced LAN configuration with multiple computers s Non-Actiontec-provided network card/Ethernet cable installation, configuration, or troubleshooting s Commercial firewall software configuration contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec networking support is provided for a fee of $29.95 per incident.
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Using Qwest DSL 2 Qwest DSL operates over home or business phone lines equipped with Qwest DSL service. For this reason, the Qwest DSL connection is not portable; it can’t be accessed while away from the home or business. To connect while traveling, ask the ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for free, while others charge a minimal fee.
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3 Performing a Basic Setup This chapter is a guide through a basic setup of the Modem. The Basic Setup includes instructions on how to connect the Modem to the ISP and changing the user name and password allowing access to the Web Configuration screens. To complete a basic setup, the user will need information provided by the ISP. This information is sometimes contained in a welcome letter or ISP worksheet. If this document is not available, contact the ISP immediately and request one.
Actiontec DSL Modem User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next window, follow the on-screen instructions, then click Next. 5. In the next screen, indicate whether the user is using MSN (Microsoft Network) by clicking in the appropriate circle. Then, select the type of connection provided by the ISP by clicking in the circle next to PPPoA or PPPoE. If unsure about the selection, check the information provided by the ISP.
Chapter 3 Performing a Basic Setup 6. Click Save and Restart in the “Save and Restart” screen. 7. The “Congratulations” screen appears. The Modem is successfully configured. The Power light flashes rapidly while the Modem restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green. The Modem is now configured and users can start surfing the Web.
Actiontec DSL Modem User Manual 2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access to the Modem’s Web Configurations screens in the future. 3. Click “Save and Restart” at the bottom of the screen. 4.
Setting Up Static IP Address 4 This chapter details how to set up the Modem with a static IP address. The first section explains the configuration using a single static IP address; the second section explains the configuration using a block of static IP addresses. Configuring for a Single Static IP Address To set up the Modem to use a single static IP address: To complete this procedure, you must have access to the ☞ Note: Internet Service Provider ( ) worksheet.
Actiontec DSL Modem User Manual 3. In the “Set Up/Configuration” screen, select Alternative Setup from the menu on the left side.
Chapter 4 Setting Up Static IP 4. The “Actiontec DSL Modem Setup Page” screen appears. Using the Internet Service Provider (ISP) worksheet, enter the following information: ISP Protocol (select RFC1483 Bridged, RFC1483 Routed, PPPoA, or PPPoE by clicking in the appropriate circle), ISP Username, ISP Password (in the appropriate text boxes).
Actiontec DSL Modem User Manual 5. Scroll down to the “IP Configuration” section on the Actiontec DSL Modem Setup Page screen, click on the circle next to “Static,” and enter the IP address obtained from the ISP worksheet in the IP text box. The “Subnet” and “Gateway” text boxes are not used dur☞ Note: ing this procedure. 6.
Chapter 4 Setting Up Static IP 9. Once the Modem restarts, return to the Setup/Configuration screen and select Change Admin Password from the menu on the left side. 10. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password” text box. Make sure to write the user name and password down and keep them in a secure location.
Actiontec DSL Modem User Manual Configuring for a Block of Static IP Addresses To set up the Modem to use a block of static IP addresses: To complete this procedure, you must have access to the ☞ Note: Internet Service Provider ( ) worksheet. If no worksheet has ISP been provided, contact the ISP. 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3.
Chapter 4 Setting Up Static IP 4. Click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. Select WAN IP Address from the menu on the left side.
Actiontec DSL Modem User Manual 6. Select “Obtain an IP Address through PPPoA,” select “Unnumbered Mode,” then enter the gateway and subnet mask addresses assigned by the ISP in the “Gateway Address” and “Unnumbered Subnet Mask” text boxes, respectively. These addresses should be included on the ISP worksheet. Click Next. 7. A window appears, stating the Modem needs to rebooted. Reboot the Modem. 8.
Chapter 4 Setting Up Static IP 9. In the “DHCP Server Configuration” screen, select “Static” from the “DNS” options near the center of the screen, then enter the DNS Server IP addresses assigned by the ISP in the appropriate text boxes. If the did not provide static ☞ Note:option at “Dynamic.” Also, if the ISP DNS DNS addresses, leave the DHCP server option is turned off, this screen will not appear.
Actiontec DSL Modem User Manual 13. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access to the Modem’s Web Configurations screens in the future. 14. Click “Save and Restart” at the bottom of the screen. 15.
Configuring Advanced Settings 5 # This chapter contains information concerning the advanced configuration options of the Modem, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Settings To access the Advanced Settings screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3.
Actiontec DSL Modem User Manual 4. In the next screen, read the recommendations. To perform an advanced setup on the Modem, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu on the left.
Chapter 5 Configuring Advanced Settings Some providers use o to establish com☞ Note: munication with an end user. If unsure about which connection DSL PPP E/PPPoA is present, check with the Internet Service Provider (ISP) before continuing. After selecting a connection type, click Next to continue configuring the connection. Transparent Bridging Select this option to use the Modem as a transparent bridge.
Actiontec DSL Modem User Manual Obtain an IP Address through PPPoE or PPPoA Select one of these options to allow the Modem to use the Point-to-Point over Ethernet (PPPoE) or Point-to-Point over ATM (PPPoA) protocol. “Broadband Connection via PPPoE” screen: “Broadband Connection via PPPoA” screen: If a User Name and Password was entered in the Installation Buddy or during Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/ PPPoA” screen. If not, enter the information now.
Chapter 5 Configuring Advanced Settings Encapsulation (PPPoA only) Select one of the encapsulation options, based on information received from the ISP. Save & Apply Click this button to save and apply the changes made in either of the “Broadband Connection” windows. Obtain an IP Through DHCP Select this option if the IP service is configured to use RFC 1483 Bridged or Routed (used for configurations without a static IP address assigned by an ISP).
Actiontec DSL Modem User Manual Specify a Static IP Address Select this option if the ISP service is configured to use RFC 1483 Bridged or Routed using a static IP Address. Enter the IP Address, Subnet Mask, and Default Modem Address provided by the ISP in the “Broadband Connection via Static IP Address” screen, which causes the IP address and routing information to terminate at the Modem, as opposed to the IP address and routing information being bridged to terminate at the computer.
Chapter 5 Configuring Advanced Settings Unnumbered Mode/VIP Mode If a block of public static IP addresses was purchased from the ISP, select Unnumbered Mode by clicking in the appropriate check box. Then, enter the IP Address and Subnet Mask in the “Gateway Address” and “Unnumbered Subnet Mask” text boxes below “Unnumbered IP Address.” Click Next, then click Save and Restart to make all changes permanent.
Actiontec DSL Modem User Manual To activate the wireless “radio” of the Modem, click in the circle next to “On.” To turn it off, click in the circle next to “Off.” ESSID ESSID is the network name assigned to the wireless network. The factory default setting is “ACTIONTEC.” Although Actiontec recommends keeping the default value intact, the ESSID value can be modified, using any combination of alphanumeric characters (i.e., A-Z, a-z, 0-9).
Chapter 5 Configuring Advanced Settings WEP Activating WEP and clicking Next in the Wireless Settings screen generates the “WEP Key” screen. Here, the authentication type, encryption level, and WEP keys are entered to activate WEP (Wired Equivalent Privacy) security encryption for the wireless network. Authentication Type There are three authentication types: Open, Shared, and Both.
Actiontec DSL Modem User Manual 256-bit WEP 256-bit WEP requires one key, comprising 29 hexadecimal pairs. A hexadecimal digit consists of alphanumeric characters ranging from 0-9 or A-F. An example of a 256-bit WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1-3D-44FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1-3E-FE-AE. To create a 256-bit WEP key, activate Key 1 by clicking in the appropriate circle, then enter 29 hexadecimal digit pairs in the Key text box.
Chapter 5 Configuring Advanced Settings WPA Activating WPA (Wi-Fi Protected Access) and clicking Next in the Wireless Settings screen generates the “Wireless WPA Settings” screen. There are two levels of WPA. The “Group Key Interval,” “Server IP Address,” “Port,” and “Secret” text boxes, along with the “802.1x” radio button, are enterprise network specific, and should only be accessed by an experienced information systems professional. See “WEP+802.1x,” above, for more information.
Actiontec DSL Modem User Manual Wireless MAC Authentication Selecting Wireless MAC Authentication in the “Advanced Settings” screen generates the “Wireless MAC Authentication” screen. This feature allows the user to control the Wireless LAN Network by denying or allowing wireless access by specifying the MAC Address of the wireless client(s) allowed or denied on the wireless network After changing settings, click Next or Back to continue, or Save and Restart to make all changes permanent.
Chapter 5 Configuring Advanced Settings 802.11b/g Mode Access to the Modem’s network can be restricted to wireless clients using either the 802.11b or 802.11g wireless adapters. Click on the down arrow next to the text box and select the desired option. Actiontec recommends using the “Mixed” mode (the default option), which enables both 802.11b and 802.11g wireless clients to join the network. After changing settings, click Next or Back to continue, or Save and Restart to make all changes permanent.
Actiontec DSL Modem User Manual DHCP Server Configuration Clicking Next in the “DHCP Server” screen generates the “DHCP Server Settings” screen. Change IP address range and DNS server information here. Beginning IP Address, Ending IP Address These are the IP addresses at which the DHCP server starts and stops assigning IP addresses. Actiontec recommends keeping the factory default settings for these IP addresses (192.168.0.2 and 192.168.0.254, respectively).
Chapter 5 Configuring Advanced Settings Services Blocking Selecting Services Blocking in the “Advanced Settings” screen generates the “Services Blocking” screen. To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on the network: 1. Enter the computer’s IP address in the IP Address: text box. 2. Select the Internet service(s) to be blocked. 3. Click Add to enter the computer’s IP address in the “Blocked IP Address List” text box. 4.
Actiontec DSL Modem User Manual Website Blocking Selecting Website Blocking in the “Advanced Settings” screen generates the “Website Blocking” screen. This feature enables the Modem to block Web sites to all computers on the network. To block a Web site, enter the address of the Web site in the “Website” text box and click Add. The blocked Web site address will be displayed in the “Blocked Website List” text box, and will not be available to computers on the network.
Chapter 5 Configuring Advanced Settings Before Remote Management can be activated, the admin☞ Note: istrator password must be set. To do this, go to the Setup screen and select Change Admin Password. Follow the instructions in the subsequent screens To access the Modem via Telnet, activate Remote Telnet by selecting On next to “Remote Telnet.” Port Forwarding Selecting Port Forwarding in the “Advanced Settings” screen generates the “Port Forwarding” screen.
Actiontec DSL Modem User Manual Clicking Advanced brings up the “Advanced Port Forward” screen. In this screen, the user can allow only certain IP addresses to access forwarded ports. Enter the port range of the forwarded ports in the “Remote IP Port Range” text boxes, enter the IP address to be allowed access in the “Remote IP Address” text box, then click Add. The active forwarded ports will appear in the “List of Forwarded Ports” text box.
Chapter 5 Configuring Advanced Settings The DMZ host computer will be vulnerable to comM Warning: puter hackers on the Internet while in DMZ mode. Firewall Selecting Firewall in the “Advanced Settings” screen generates the “Firewall Security Level” screen. Select the level of security needed for the network. See “Appendix f” on page 91 for details concerning each level of security. Dynamic Routing Selecting Dynamic Routing in the “Advanced Settings” screen generates the “Dynamic Routing” screen.
Actiontec DSL Modem User Manual NAT (Network Address Translation) Selecting NAT in the “Advanced Settings” screen generates the “NAT” screen. The Modem’s basic firewall security is based on NAT. Disabling NAT allows the computers connected to the Modem to be accessed by outside parties. Do not turn NAT off unless instructed to do so by the ISP. Static Routing Selecting Static Routing in the “Advanced Settings” screen generates the “Static Routing” screen.
Chapter 5 Configuring Advanced Settings IP QoS Setting Selecting IP QoS Setting in the “Advanced Settings” screen generates the “IP QoS Setting” screen. In this screen, the user can prioritize certain types of traffic (i.e., voice data) over normal data traffic. Enable IP QoS Enable IP QoS by clicking in this box. Trusted Mode If activated, all data traffic set to an IP precedence level of “5” will be recognized as high priority traffic, regardless of any IP or MAC address rule settings.
Actiontec DSL Modem User Manual Priority Select either “High” or “Normal” for the priority level of the type of data traffic being configured. Protocol Select the data protocol type being configured here. Click on the down arrow to reveal the options: ALL, TCP, UDP, GRE, ICMP. Set IP Precedence To activate IP Precedence, click in the appropriate box.
Chapter 5 Configuring Advanced Settings Telnet Timeout Setting Selecting Telnet Timeout Setting in the “Advanced Settings” screen generates the “Telnet Timeout Setting” screen. In this screen, select the amount of idle time before a telnet session is automatically terminated by activating the appropriate radio button. LAN IP Address Selecting LAN IP Address in the “Advanced Settings” screen generates the “LAN IP Address” screen.
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Viewing the Modem’s Status 6 This chapter contains information about checking the status of the Modem, such as wireless settings, remote management, and Web site blocking. Accessing Status To access the Status screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Status.
Actiontec DSL Modem User Manual Current Status After selecting Status in the Main Menu screen, the “Current Status” screen appears, displaying many of the Modem’s settings. No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen. Firmware Version Displays the firmware version the Modem is currently running. MAC Address Displays the MAC (Media Access Control) address of the Modem.
Chapter 6 Viewing the Modem’s Status WAN - Subnet Mask Displays the subnet mask address the ISP assigned to the Modem. WAN - Gateway Displays the gateway address (for the IP address and subnet mask) the ISP assigned to the Modem. WAN - DNS #1 & #2 Displays the domain name server address(es) the ISP assigned to the Modem. LAN - IP Address Displays the local area network’s (LAN) IP address. LAN - Net Mask Displays the subnet mask address configured for the LAN IP address.
Actiontec DSL Modem User Manual WAN Status Selecting WAN Status generates the “WAN Status” screen. This screen displays on overview of the Modem’s WAN (wide area network) connection.
Chapter 6 Viewing the Modem’s Status LAN Status Selecting LAN Status generates the “LAN Status” screen. This screen displays on overview of the Modem’s LAN (local area network) connections. DHCP User List Selecting DHCP User List generates the “DHCP User List” screen. This screen displays a list of the active and idle users on the Modem’s local area network who have obtained an IP address from the Modem’s DHCP server.
Actiontec DSL Modem User Manual IP QoS Traffic Status Selecting QoS Status generates the “IP QoS Traffic Status” screen. This screen displays the QoS cofiguration settings (see “IP QoS Management” on page 45 for more information). NAT Table Selecting NAT Table generates the “NAT Table” screen. This screen displays details concerning the Modem’s NAT (Network Address Translation) settings.
Using Utilities 7 To access the Modem’s Web-based Utilities options, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From this screen, the Web activity log can be viewed, the DSL settings changed, the Modem’s factory default settings restored, and the Modem’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Modem’s network has visited.
Actiontec DSL Modem User Manual Auto Refresh To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log screen, then enter a time value (in seconds) in the text box, or click on the down arrow and select a time value from the menu that appears. The Web Activity Log will refresh at the selected interval.
Chapter 7 Using Utilities Restore Default Settings To restore the Modem to its factory default settings, select Restore Default Settings from the Utilities screen. When the “Restore Default Settings” screen appears, click Restore Default Settings. Any changes made to the Modem’s settings will be lost and the factory default settings restored. During this process, the Modem’s Power light flashes and the Modem is disabled.
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Troubleshooting 8 This chapter contains a list of problems that may be encountered while using the Modem, and techniques to try and overcome the problem. Note that these techniques may not solve the problem. LAN Connection Failure s s s Ensure the Modem is properly installed, the LAN connections are installed correctly, and the power is on. Confirm the computer and Modem are on the same network segment.
Actiontec DSL Modem User Manual There should be an entry for IP address, Subnet Mask, and Default Gateway. Additionally, the “IP Address” entry should be on the 192.168.0.X network (with “X” defining a range from 2 though 255). If the Ethernet adapter is showing an incorrect IP address, click Release, which sets all values back to 0 (zero). Then, click Renew (this process may take a few seconds). The renewed IP address should be on the 192.168.0.X network.
Chapter 8 Troubleshooting Time out error occurs when entering a URL or IP Address s Verify all the computers are working properly. s Ensure the IP settings are correct. s Ensure the Modem is on and connected properly. s Verify the Modem’s settings are the same as the computer by clicking Status in the “Main Menu” screen.
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a Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for Windows 98 SE, Me, NT 4.0, 2000 and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
Actiontec DSL Modem User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks. Windows 98 SE 1. From the desktop, click Start. 2. When the menu appears, select Find, then Files or Folders. 3. When the “Find: All Files” window appears, select Name & Location. 4. In the “Named” text box, enter: *.cab 5.
Appendix a Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. 5. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL. 6b. Windows 2000: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINNT \Driver Cache. 7.
Actiontec DSL Modem User Manual Windows XP 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders. 4. Another panel, titled “Search by any or all of the criteria below” appears. In the “Look in” text box, click the down arrow and select My Computer from the menu that appears. 5. In the “All or part of the file name” text box, enter: i386 6.
b Static IP Address on the Computer To communicate with the Modem from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Modem are on the same subnet. To set up static IP on a computer, select the operating system and follow the instructions. The following procedures are based on the Modem’s ☞ Note: factory default address.
Actiontec DSL User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Appendix b Static IP on the Computer 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Select IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following numbers in the “IP Address” text box: 192.168.0.
Actiontec DSL User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 10. Click OK. The TCP/IP Properties window disappears. 11. In the Network window, click OK. The Network window disappears. 12. The “System Settings Change” window appears, asking whether the computer should be restarted. Click Yes. The computer restarts.
Appendix b Static IP on the Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Actiontec DSL User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Click IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following numbers in the “IP Address” text box: 192.168.0.
Appendix b Static IP on the Computer 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click OK. The TCP/IP Properties window disappears. 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box. 12. In the Network window, click OK. The Network window disappears. 13. The “System Settings Change” window appears, asking whether the computer should be restarted.
Actiontec DSL User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dialup Connections.
Appendix b Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in the computer by finding the name of the network card in the “Device Name” column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
Actiontec DSL User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP). 9. The “Internet Protocol (TCP/IP) Properties” window appears. 10. In the General tab, make sure the circle next to “Obtain an IP Address automatically” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 11.
Appendix b Static IP on the Computer 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears. 14 In the “Local Area Connection Properties” window, click OK. The Local Area Connection Properties window disappears. 15. Click Close in the Local Area Connection Status window. The window disappears. 16.
Actiontec DSL User Manual 3. When the “Control Panel” window appears, double-click Network Connections. 4. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the “Device Name” column.
Appendix b Static IP on the Computer 5. The “Local Area Connection Properties” window appears. Select General. 6. In the “This connection uses the following items” list box, double-click Internet Protocol (TCP/IP). 7. The “Internet Protocol (TCP/IP) Properties” window appears. 8. In the General tab, make sure the circle next to “Use the following IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
Actiontec DSL User Manual 9. Enter the following address in the “IP Address” text box: 192.168.0.2 Enter the periods in the address by pressing the space bar on the keyboard. 10. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 11. Click OK. The Internet Protocol (TCP/IP) Properties window disappears. 12 In the Local Area Connection Properties window, click Close.
Computer Security c The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send e-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing malicious mischief, or worse.
Actiontec DSL Modem User Manual Modem Security If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide the Modem with an administrative password. If a password is not set, someone on the Internet can access the Modem and change its configuration or steal your PPP login name and password. For instructions on setting the password, see the “Advanced Setup” chapter. If connecting to the ISP through bridging mode, the Modem should be safe from unwarranted and illegal intrusion.
Appendix c Computer Security Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access by other people on the Internet. If using a network application that allows remote access, consider installing a firewall. Electronic Security Here are two methods to secure your computer electronically.
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d Specifications General Model Number GT701WG - QW04 (54 Mbps DSL Modem) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) G.dmt G.lite t1.
Actiontec DSL Modem User Manual Wireless Operating Range Indoors Up to 91M (300 ft.) @ 54 Mbps Outdoors Up to 457M (1500 ft.
e Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
Actiontec DSL Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damaging files or computers on the network. Gateway A central device that manages the data traffic of your network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host.
Appendix e Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network. SSID See “ESSID.” TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet.
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Firewall Security Level Services f This appendix concerns the Firewall options (High, Medium, and Low) section in the “Configuring Advanced Settings” chapter (see page 43).
Actiontec DSL Modem User Manual Medium Security Level Low Security Level 92
Appendix f Firewall Security Level Services Off If Off is selected, only NAT (Network Address Translation) security is active. Service Acronym Definitions http HyperText Transfer Protocol. This protocol delivers information over the Internet, and is used when a computer connects to a Web site via an Internet browser. dns Domain Name System. A data query system used to translate host names into Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111). ftp File Transfer Protocol.
Actiontec DSL Modem User Manual real audio/video A protocol used to transfer Real Audio or Real Video files. icmp Internet Control Message Protocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard protocol for sending audio and video over the Internet. T.120 A standard protocol for multimedia teleconferencing over the Internet. SSH Secure Shell. A method for the secure transfer of files from another computer.
g Alternative System Setup The Modem supports both the Classic Macintosh operating systems (9.2.1 and below), as well as OS X. When installing any software, consult the user manual and ☞ Note: help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Modem, Open Transport 2.5.2 or above must be loaded on the computer. 1. Click Apple, Control Panels, then TCP/IP.
Actiontec DSL Modem User Manual 2. When the “TCP/IP” window appears, select Edit from menu bar, then select User Mode. 3. When the “User Mode” window appears, select Advanced, then click OK. 4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down list. 5. Select Using DHCP Server from the “Configure” drop-down list. 6. Ensure the “Use 802.3” option is not checked. 7. Disregard any addresses in the IP Address text boxes. They will be reacquired when the first connection is made. 8.
Appendix g Alternative System Setup OS X 1. From the Apple Menu, select System Preferences. 2. When the “System Preferences” window appears, click Network.
Actiontec DSL Modem User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP. 5. Click Apply Now and close the “System Preferences” application. The TCP/ IP settings are configured. Next, go to “Connecting to the ISP,” below. Connecting to the ISP 1. Open the Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard.
Appendix g Alternative System Setup 2. The “Main Menu” screen appears. Select Setup/Configuration. 3. In the “Set Up/Configuration” screen, select Alternative Setup from the menu on the left side.
Actiontec DSL Modem User Manual 4. The “Actiontec DSL Modem Setup Page” screen appears. In this screen, the user can configure the ISP Protocol (Bridged, PPPoA, or PPPoE) and the IP configuration (Dynamic or Static). Using the Internet Service Provider (ISP) Worksheet provided by the ISP, enter the information in the appropriate text boxes. If no worksheet has been provided, contact the ISP. 5. Click Save and Restart at the bottom of the Actiontec DSL Modem Setup Page screen.
h Additional Technical Support Options The appendix contains information about additional technical support options. Self Help To obtain more answers to DSL configuration questions on your own, visit the Qwest DSL Actiontec support page at: http://www.qwest.com/dsl/customerservice/actiontecgt701-wg.html A Help page is also available on the main page of the Actiontec Wireless DSL Modem Web interface. Enter 192.168.0.1 in the “Address” field of the Web browser, then click Help.
Actiontec DSL Modem User Manual Advanced Feature Support Qwest Technical Support (1-800-247-7285) provides configuration assistance support for the following advanced features: s Website Blocking s Services Blocking s VPN Passthrough s DHCP s NAT (Network Address Translation) s Remote Management s Firewall s VIP s LAN IP Address These features are supported with the Modem only. Implementing the above features within your network (LAN) is not supported by Qwest.
Appendix h Additional Technical Support Options This service also provides support (at $29.95 per incident) for the following advanced features: s Port Forwarding (Static NAT) s DMZ Hosting s Static Routing s NAT Routes s MAC Address Cloning s RIP (Dynamic Routing) s Third-party wireless equipment configuration This service does not include on-site field technician support. To purchase Actiontec wireless adapters and peripherals, go to: www.actiontecstore.
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Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Actiontec DSL Modem User Manual This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec DSL Modem User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Actiontec DSL Modem User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.