USB/Ethernet DSL Modem Model #: GT701 Firmware Version: 3.0.1.0.6.0-GT701 User Manual Ver 1.
Table of Contents 1 Introduction 1 Package Contents Minimum System Requirements Features Getting to Know the Modem 2 Setting Up the Modem Connecting a Computer to the Modem Installing Phone Filters Setting Up the DSL Connection 3 Performing a Basic Setup Basic Setup Changing the Admin User Name and Password 4 Using Advanced Setup Accessing Advanced Setup WAN IP Address LAN IP Address DHCP Server Services Blocking Website Blocking Remote Management Application Layer Gateway and Port Forwarding DMZ Hosti
Actiontec USB/Ethernet DSL Modem User Manual 6 Using Utilities 59 Web Activity Log System Log DSL Settings Restore Default Settings Upgrade Firmware 59 60 61 62 62 7 Setting Up a Network 63 Ethernet USB 63 68 8 Troubleshooting 73 Troubleshooting Frequently Asked Questions a Reference 73 74 79 Locating Computer Information Locating Windows Operating System Files 79 80 b Setting Up Static IP on the Computer 83 Windows 98 SE Windows Me Windows 2000 Windows XP 83 86 89 93 c Computer Securit
1 Introduction Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Modem is sure to be one of the keys to your success.
Actiontec USB/Ethernet DSL Modem User Manual Minimum System Requirements s Internet DSL service s Compatible laptop, desktop, or Macintosh computer with an available Ethernet or USB (USB compatible with PCs only) s Microsoft Windows 98, 98 Second Edition (SE), Millennium Edition (Me), NT 4.0, 2000, XP; Mac OS 7.1 and above ☞ Note: USB LAN port is not supported with Microsoft Windows 95 and NT 4.0, or any Mac OS. s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.
Chapter 1 Introduction s Built-in NAT, DHCP server s DNS relay support s PAP/CHAP authentication, administrative passwords through Telnet and HTTP s Compliant with IEEE 802.
Actiontec USB/Ethernet DSL Modem User Manual Getting to Know the Modem This section contains a quick description of the Modem’s lights, ports, etc. The Modem contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel. Front Panel The front panel of the Modem features five lights: Power, DSL, Internet, Ethernet, and USB.
Chapter 1 Introduction Internet Light When the Internet light glows steadily, the Modem is connected to the DSL provider. Ethernet Light The Ethernet light illuminates when the Modem is connected via its Ethernet port. USB Light The USB light illuminates when the Modem is connected via its USB port. Rear Panel The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and Power), as well as Reset and Power switches.
Actiontec USB/Ethernet DSL Modem User Manual USB Port The USB port is used to connect a computer to the Modem via USB cable. ☞ Note: It is not recommended to perform a recovery or update for the Modem from a computer connected via USB. Ethernet Port The Ethernet port is used to connect computers to the Modem via Ethernet cable. The Ethernet port is a 10/100 Mbps auto-sensing port, and either a straight-through or crossover Ethernet cable can be used when connecting to the port.
2 Setting Up the Modem The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™, which provides a visual guide to setting up the Modem. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Modem, it must be connected to a computer, and then configured. After connecting this first computer, other computers can be added to the network via USB or Ethernet (see “Setting Up a Network” on page 63).
Actiontec USB/Ethernet DSL Modem User Manual 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. Click in the check box next to Ethernet (Recommended), then click Next.
Chapter 2 Setting Up the Modem 4. Make sure the items needed to connect the Modem to the first computer are included in the kit, then click Next. 5. Get the Modem from the kit, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 6. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Modem, then click Next. 7. Plug the larger end of the Power cord into a power outlet, then click Next.
Chapter 2 Setting Up the Modem 8. Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next. 9. Confirm the Power light on the front of the Modem glows solid green, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 10. Get the yellow Ethernet cable from the kit and plug one end into the yellow Ethernet port on the back of the Modem, then click Next. 11. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. ☞ Note: An Ethernet port looks similar to a phone jack, but is slightly larger.
Chapter 2 Setting Up the Modem 12. Make sure the Ethernet light on the front of the Modem glows solid green. Click Next. 13. Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear panel of the Modem. Click Next.
Actiontec USB/Ethernet DSL Modem User Manual 14. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next. The Modem is connected to a computer via Ethernet. Next, install the filters as described in “Installing Filters” on page 22. Connecting Via USB 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.
Chapter 2 Setting Up the Modem 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. Click the check box next to USB, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 4. Make sure the items needed to connect the Modem to the first computer are included in the kit, then click Next. 5. Get the Modem from the kit, then click Next.
Chapter 2 Setting Up the Modem 6. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Modem, then click Next. 7. Plug the larger end of the Power cord into a power outlet, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 8. Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next. 9. Confirm the Power light on the front of the Modem glows solid green, then click Next.
Chapter 2 Setting Up the Modem 10. Get the blue USB cable from the kit and plug the square end into the blue USB port on the back of the Modem, then click Next. 11. Plug the rectangular end of the blue USB cable into an USB port on the front or back of the computer. Click Next.
Actiontec USB/Ethernet DSL Modem User Manual 12. Make sure the USB light on the front of the Modem glows solid green. Click Next. 13. Get the black or gray DSL cable from the kit and plug one end into the gray Phone port on the rear panel of the Modem. Click Next.
Chapter 2 Setting Up the Modem 14. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next. The Modem is connected to a computer via USB. Next, install the filters as described in “Installing Filters,” on the next page.
Actiontec USB/Ethernet DSL Modem User Manual Installing Phone Filters Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the DSL line must have a phone filter installed. To install a phone filter: 1. Read the on-screen information, then click Next. 2. Read the on-screen information, then unplug all telephones and other devices from their respective phone jacks.
Chapter 2 Setting Up the Modem 3. Get the phone filters. Click Next. M Caution: Do not unplug the black or gray DSL cable from the phone jack near your computer. 4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 5. Plug the ends of the phone lines disconnected in step 2 into the phone filters plugged into phone jacks. Click Next. M Caution: Do not plug a phone filter in the phone jack in which the black or gray DSL cable is plugged. 6. Read the on-screen instructions, and make sure the Modem is connected exactly as shown, depending on whether the Modem is connected via Ethernet or USB.
Chapter 2 Setting Up the Modem USB connection setup: Click Next. 7. Make sure the DSL light on the Modem glows solid green (this may take a few moments). Click Next. Next, go to “Setting Up the DSL Connection” on the next page.
Actiontec USB/Ethernet DSL Modem User Manual Setting Up the DSL Connection After connecting the Modem and installing phone filters, the DSL connection must be configured. To do this: 1. Select one of the options in the “Select Connection” box: Auto Detect, Select from the list, or Manual Setup. Auto Detect - if selected, click Next. The DSL connection is automatically detected, and a series of informational screens will be displayed while the Modem searches for the connection. If successful, go to step 2.
Chapter 2 Setting Up the Modem In the next window, select the ISP being used from the list box on the right (scroll down for more choices), then click Next. A series of informational screens will display while the Modem searches for the connection. If the connection is successful, go to step 2. If not, go to “Manual Setup,” below.
Actiontec USB/Ethernet DSL Modem User Manual In the next window, enter the VPI/VCI and Encapsulation settings (the ISP should provide these) then click Next. 2. Enter the user name and password in the appropriate text boxes (or click the check box next to “My ISP does not require this information.”), then click Next.
Chapter 2 Setting Up the Modem 3. Select the appropriate IP type. This information should be provided by the ISP. When finished, click Next. If Static IP is selected, go to step 4. If Dynamic IP (DHCP) is selected, got to step 5. 4. In the next window, enter the IP Address, Subnet, Modem, DNS 1, and DNS 2 information (if applicable) in the proper text boxes. This information is available in the Welcome Letter. When finished, click Next and go to step 6.
Actiontec USB/Ethernet DSL Modem User Manual 5. The Installation Buddy checks the configuration of the Modem. 6. When the configuration is complete, a series of congratulations windows appears. Read the on-screen information, then click through the next few windows to exit the Installation Buddy. The Modem is successfully configured and ready for use. To make changes to the Modem’s Advanced Configuration settings, see Chapter 4, “Using Advanced Setup.
3 Performing a Basic Setup This chapter is a guide through a basic configuration setup of the Modem for users who did NOT use the Actiontec Installation Buddy® to set up the Modem. The basic setup includes instructions on how to connect the Modem to the ISP and change the user name and password. To complete a basic setup, the user will need information provided by the ISP and access the Modem’s Web Configurator. This information from the ISP is sometimes contained in a welcome letter or ISP worksheet.
Actiontec USB/Ethernet DSL Modem User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next screen, follow the on-screen instructions, then click Next. 5. In the next screen, select the type of connection provided by the ISP by clicking in the circle next to PPPoA or PPPoE. If unsure about the selection, check the information provided by the ISP. Then, enter the User Name and Password provided by the ISP in the appropriate text boxes.
Chapter 3 Performing a Basic Setup 6. Click the Save and Restart button in the “Save and Restart” screen. 7. The “Congratulations” screen appears. The Modem is successfully configured. The Power light flashes rapidly while the Modem restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green. The Modem is now configured and users can start surfing the Web.
Actiontec USB/Ethernet DSL Modem User Manual 2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access to the Modem’s Web Configurations screens in the future. 3. Click Save and Restart at the bottom of the screen. 4.
Using Advanced Setup # 4 This section contains information concerning setting up the advanced features of the Modem, such as wireless settings, remote management, and Web site blocking, using the Modem’s Web Configurator. Accessing Advanced Setup To access the Web Configurator’s Advanced Setup screens: 1. Open a Web browser. In the “Address” text box type: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3.
Actiontec USB/Ethernet DSL Modem User Manual 4. In the next screen, read the recommendations. To perform an advanced setup on the Modem, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
Chapter 4 Using Advanced Setup After selecting a connection type, click Next to continue configuring the connection. Transparent Bridging Select this option to use the Modem as a transparent bridge. This option should only be used if the Modem is being used as a modem to connect your computer to the Internet via a DSL connection. When the Modem is being used as a transparent bridge, it does not provide any firewall security.
Actiontec USB/Ethernet DSL Modem User Manual “Broadband Connection via PPPoA” screen: If a User Name and Password was entered in the Installation Buddy or during Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/ PPPoA” screen. If not, enter the information now. If the information is unavailable, contact the ISP.
Chapter 4 Using Advanced Setup ☞ Note: Contact the ISP if unsure of the proper configuration. Specify a Static IP Address Select this option if the ISP service is configured to use RFC 1483 Bridged or Routed using a Static IP Address.
Actiontec USB/Ethernet DSL Modem User Manual LAN IP Address Selecting LAN IP Address in the “Configuring the Advanced Settings” screen generates the “LAN IP Address” screen. The values in the “Device IP Address” and “Device LAN Netmask” text boxes are the IP address and Subnet mask of the Modem as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the default factory settings (IP address 192.168.0.1 Subnet mask 255.255.255.0).
Chapter 4 Using Advanced Setup Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP Server option is Off, ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Modem. For more information, see “DHCP Server Configuration.” DHCP Server Configuration Clicking Next in the “DHCP Server” screen (if the DHCP server is activated) generates the “DHCP Server Configuration” screen. Change IP address range and DNS server information here.
Actiontec USB/Ethernet DSL Modem User Manual Lease Time “Lease Time” is the amount of time, in seconds, the DHCP server will lease a particular IP address. Default is 86400 seconds (24 hours), after which a new IP address must be released. To extend the lease time, enter a larger number. Domain Name “Domain Name” allows a network administrator to enter a domain name if the network is being used in a domain environment.
Chapter 4 Using Advanced Setup To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on the network: 1. Enter the computer’s IP address in the IP Address: text box. 2. Select the Internet service(s) to be blocked. 3. Click Add to enter the computer’s IP address in the “Blocked IP Address List” text box. 4. To remove blocked services, select the computer’s IP address in the “Blocked IP Address List” text box and click Remove.
Actiontec USB/Ethernet DSL Modem User Manual Remote Management Selecting Remote Management in the “Configuring the Advanced Settings” screen generates the “Remote Management” screen. Remote Management allows access to the Modem through the Internet via another computer. Actiontec recommends leaving the Remote Management Off (the factory default setting).
Chapter 4 Using Advanced Setup Application Layer Gateway and Port Forwarding Selecting Application Layer Gateway in the “Configuring the Advanced Settings” screen generates the “Application-Level Gateway (ALG) and Port Forwarding” screen. Port forwarding allows certain programs to bypass the Modem’s built-in firewall, allowing access to parts of the network (for hosting a Web or ftp server, for example).
Actiontec USB/Ethernet DSL Modem User Manual In this screen, the user can create a custom set of rules for a game or application not listed in the Application Level Gateway screen. Enter the “Rule Name,” “Protocol,” “Port Start,” “Port End,” and “Port Map” in the appropriate text boxes, then click Apply. The rules are summarized at the bottom of the screen, and the rule set will appear in the Application Level Gateway screen after clicking Back.
Chapter 4 Using Advanced Setup Firewall Selecting Firewall in the “Configuring the Advanced Settings” screen generates the “Firewall Security Level” screen. Select the level of security needed for the network. High If High is selected in the “Firewall Security Level” screen, the services listed at the bottom of the screen (HTTP, FTP, POP3, SMTP, IMAP, IMAPv3, DNS, IPSEC IKE, IPSEC ESP, HTTPS, and NNTP) are the only ones allowed to pass through the firewall. All other services will be blocked.
Actiontec USB/Ethernet DSL Modem User Manual Medium If Medium is selected in the “Firewall Security Level” screen, the services listed at the bottom of the screen (HTTP, FTP, POP3, SMTP, IMAP, IMAPv3, DNS, IPSEC IKE, IPSEC ESP, HTTPS, and NNTP) are allowed to pass through the firewall. Additionally, the user can click in the appropriate check box to allow or deny access for a particular service (check mark in the check box to allow; blank check box to deny). All services not listed are denied access.
Chapter 4 Using Advanced Setup Off If Off is selected in the “Firewall Security Level” screen, firewall filtering is based solely on the basic NAT firewall. Dynamic Routing Selecting Dynamic Routing in the “Configuring the Advanced Settings” screen generates the “Dynamic Routing” screen.
Actiontec USB/Ethernet DSL Modem User Manual NAT (Network Address Translation) Selecting NAT in the “Configuring the Advanced Settings” screen generates the “NAT” screen. The Modem’s basic firewall security is based on NAT. Disabling NAT allows the computers connected to the Modem to be accessed by outside parties. Do not turn NAT off unless instructed to do so by the ISP. Static Routing Selecting Static Routing in the “Configuring the Advanced Settings” screen generates the “Static Routing” screen.
Chapter 4 Using Advanced Setup UPnP (Universal Plug and Play) Selecting UPnP in the “Configuring the Advanced Settings” screen generates the “UPnP” screen. In this screen, the Universal Plug and play option is turned on or off by activating the appropriate circle. Universal Plug and Play is a zero-configuration networking protocol that allows hardware and software (such as Netmeeting) to operate more efficiently. If Netmeeting is not running properly, activate UPnP.
Actiontec USB/Ethernet DSL Modem User Manual Remote Syslog Capture Selecting Remote Syslog Capture in the “Configuring the Advanced Settings” screen generates the “Remote Syslog Campter” screen. In this screen, the user can configure the Modem to allow a remote computer to access the Modem’s system logs.
Viewing the Modem’s Status 5 After configuring the Modem, settings can be viewed by selecting Status in the Web Configurator’s Main Menu. In the menu on the left side, there are other Status options available: Routing Table, ARP Table, WAN Status, LAN Status, and Active User List. No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen. General Status After configuring the Modem, settings can be viewed by selecting Status in the Main Menu.
Actiontec USB/Ethernet DSL Modem User Manual WAN - Connection Displays the state of the connection to the ISP service (Connected, Disconnected, or Connecting). WAN - Mode Displays the type of connection used to communicate with the ISP. WAN - IP Address Displays the IP address the ISP assigned to the Modem. WAN - Subnet Mask Displays the subnet mask address the ISP assigned to the Modem. WAN - Gateway Displays the Gateway address (for the IP address and subnet mask) the ISP assigned to the Modem.
Chapter 5 Viewing the Modem’s Status In the menu on the left side, there are other Status options available: Routing Table, ARP Table, WAN Status, LAN Status, and Active User List. Click to generate the Status option of choice. Routing Table Selecting Routing Table generates the “Routing Table” screen. This screen displays an overview of the Modem’s routes. ARP Table Selecting ARP Table generates the “ARP Table” screen. This screen displays the Modem’s IP address, MAC address and interface type.
Actiontec USB/Ethernet DSL Modem User Manual WAN Status Selecting WAN Status generates the “WAN Status” screen. This screen displays on overview of the Modem’s WAN (Wide Area Network) connection, including information concerning the WAN and DSL connection, as well as OAM statistics.
Chapter 5 Viewing the Modem’s Status LAN Status Selecting LAN Status generates the “LAN Status” screen. This screen displays on overview of the Modem’s LAN (Local Area Network) port connections, including information concerning any Ethernet and USB connections. Active User List Selecting Active User List generates the “Active User List” screen. This screen displays a list of the users currently connected to the Modem accessing the Internet with Network Address Translation (NAT) security activated.
Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.
Using Utilities 6 To access the Modem’s Web-based Utilities, select Utilities from the Web Configurator’s Main Menu screen. The “Utilities” screen appears. From this screen, the Web activity and system log can be viewed, the DSL settings changed, the Modem’s factory default settings restored, and the Modem’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Modem’s network has visited.
Actiontec USB/Ethernet DSL Modem User Manual Auto Refresh To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log screen, then enter a time value (in seconds) in the text box, or click on the down arrow and select a time value from the menu that appears. The Web Activity Log will refresh at the selected interval.
Chapter 6 Using Utilities Display View other saved logs by selecting a log from this drop-down list. Save & Restart Pressing this button saves any changes to the System Log screen and causes the Save and Restart screen to appear. Save Log As Pressing this button allows the user to save a log as a file. DSL Settings To access DSL Settings, select DSL Settings from the “Utilities” screen. The Modem’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be changed from this screen.
Actiontec USB/Ethernet DSL Modem User Manual Restore Default Settings To restore the Modem to its factory default settings, select Restore Default Settings from the “Utilities” screen. When the “Restore Default Settings” screen appears, click Restore Default Settings. Any changes made to the Modem’s settings will be lost and the factory default settings restored. During this process, the Modem’s Power light flashes and the Modem is disabled.
Setting Up a Network 7 Other computers can be connected to the Modem to form a network, which allows the computers to transfer files, communicate with each other, and share an Internet connection. The networked computers can be connected to the Modem in two ways: Ethernet or USB. Ethernet 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 2. Read the instructions, select Adding Computers by clicking on the appropriate check box, then click Next. 3. Select Ethernet, then click Next.
Chapter 7 Setting Up a Network 4. When the next window appears, get the yellow Ethernet cable from the Quick Start Kit, then click Next. 5. Plug one end of the yellow Ethernet cable into the yellow Ethernet port on the back of the Modem, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 6. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer, then click Next. ☞ Note: An Ethernet port looks similar to a phone port, but is slightly bigger. 7. Make sure the Ethernet light glows steadily green, then click Next.
Chapter 7 Setting Up a Network 8. In the next window, the Installation Buddy checks the configuration of the Modem. 9. A series of congratulations windows appears. Click through them to exit the Installation Buddy. The computer is connected to the Modem via Ethernet.
Actiontec USB/Ethernet DSL Modem User Manual USB ☞ Note: If the first computer connected to the Modem is connected via USB, no other computers can be connected in this manner. Connect additional computers via Ethernet (see page 71) or wirelessly (see page 75). 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next. 2.
Chapter 7 Setting Up a Network 3. Select USB, then click Next. 4. When the next window appears, get the blue USB cable from the Quick Start Kit, then click Next.
Actiontec USB/Ethernet DSL Modem User Manual 5. Plug one end of the blue USB cable into the blue USB port on the back of the Modem, then click Next. 6. Plug the other end of the blue USB cable into a USB port on the front or back of the computer, then click Next.
Chapter 7 Setting Up a Network 7. Make sure the USB light glows steadily green, then click Next. 8. In the next window, the Installation Buddy checks the configuration of the Modem.
Actiontec USB/Ethernet DSL Modem User Manual 9. A series of congratulations windows appears. Click through them to exit the Installation Buddy. The computer is connected to the Modem via USB.
Troubleshooting 8 This chapter contains a list of problems that may be encountered while using the Modem, and techniques to solve them. Note that these techniques may not be successful in all cases. Also included is a list of frequently asked questions. Troubleshooting Cannot Use the Internet Physical Connections Ensure the Modem’s Power light is on, as well as the appropriate lights for any active connections (Ethernet or USB). If the connection is not active, reconnect the appropriate cable.
Actiontec USB/Ethernet DSL Modem User Manual Connection to the Internet To verify the Modem’s connection to the Internet, open a Web browser. In the “Address” text box, type 192.168.0.1 and click Go. The Modem’s Web Configurator Main Menu appears. Select Status, and once the “Status” screen appears, verify that “Connected” is displayed in the “WAN” section of the screen. If not, power cycle the Modem by unplugging and then replugging the Power cord.
Chapter 8 Troubleshooting Will my Xbox work with the Modem? Yes, the Modem is compatible with the Xbox. You will need to set a static IP on the Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution errors. Is the Modem flash-upgradeable? How do I do it? Yes, the firmware is upgradeable. You can find a link to the firmware site under “Utilities” in the Web-based configurator (see page 57).
Actiontec USB/Ethernet DSL Modem User Manual I used DHCP to configure my network. Do I need to restart my computer to refresh my IP address? No. Select the appropriate operating system, below, and follow the steps to refresh your IP address. Windows 95, 98, 98SE, and Me - Go to Start, Run, type winipcfg, and press Enter. Ensure the Ethernet adapter is selected in the device box. Press the Release_all button, then press the Renew_all button. Windows NT 4.
Chapter 8 Troubleshooting Connections How many computers can be connected through the Modem? The Modem is capable of 253 connections, but having no more than 45 connections is recommended. As the number of connections increases, the available speed for each computer decreases. Security What is the default username for the Modem? The default username for the router is admin (all lower case). To activate the password to protect the Modem, change the default password, which is blank (no password) by default.
Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.
a Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for computers running Windows 98 SE, Me, NT 4.0, 2000, and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
Actiontec USB/Ethernet DSL Modem User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks. Windows 98 SE 1. From the desktop, click Start. 2. When the menu appears, select Find, then Files or Folders. 3. When the “Find: All Files” window appears, select Name & Location. 4. In the “Named” text box, enter: *.
Appendix a Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. 5. Click Search Now. 6. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL. Windows 2000: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINNT \Driver Cache. 7.
Actiontec USB/Ethernet DSL Modem User Manual Windows XP 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders. 4. Another panel, titled “Search by any or all of the criteria below” appears. In the “Look in” text box, click the down arrow and select My Computer from the menu that appears. 5.
Setting Up Static IP on the Computer b To communicate with the Modem from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Modem are on the same network subnet. To set up static IP on a computer, select the operating system and follow the instructions. The following procedures are based on the Modem’s factory ☞ Note: default address.
Actiontec USB/Ethernet DSL Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Appendix b Setting Up Static IP on the Computer 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Select IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following address in the “IP Address” text box: 192.
Actiontec USB/Ethernet DSL Modem User Manual 9. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 10. Click OK. The TCP/IP Properties window disappears. 11. In the Network window, click OK. The Network window disappears. 12. The “System Settings Change” window appears, asking whether the computer should be restarted. Click Yes. The computer restarts.
Appendix b Setting Up Static IP on the Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Actiontec USB/Ethernet DSL Modem User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Click IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following address in the “IP Address” text box: 192.168.0.
Appendix b Setting Up Static IP on the Computer 9. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 10. Click OK. The TCP/IP Properties window disappears. 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box. 12. In the Network window, click OK. The Network window disappears. 13.
Actiontec USB/Ethernet DSL Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dialup Connections.
Appendix b Setting Up Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in the computer by finding the name of the network card in the Device Name column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
Actiontec USB/Ethernet DSL Modem User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP). 9. The “Internet Protocol (TCP/IP) Properties” window appears. 10. In the General tab, make sure the circle next to “Use the following IP Address ” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 11.
Appendix b Setting Up Static IP on the Computer 12. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears. 14 In the “Local Area Connection Properties” window, click OK. The Local Area Connection Properties window disappears. 15. Click Close in the Local Area Connection Status window. The window disappears. 16.
Actiontec USB/Ethernet DSL Modem User Manual 3. When the “Control Panel” window appears, double-click Network Connections. 4. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the “Device Name” column.
Appendix b Setting Up Static IP on the Computer 5. The “Local Area Connection Properties” window appears. Select General. 6. In the “This connection uses the following items” list box, double-click Internet Protocol (TCP/IP). 7. The “Internet Protocol (TCP/IP) Properties” window appears.
Actiontec USB/Ethernet DSL Modem User Manual 8. In the General tab, make sure the circle next to “Use the following IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 9. Enter the following address in the “IP Address” text box: 192.168.0.2 Enter the periods in the address by pressing the space bar on the keyboard. 10. Enter the following address in the “Subnet mask” text box: 255.255.255.
Computer Security c The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send E-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing harm.
Actiontec USB/Ethernet DSL Modem User Manual Modem Security Be sure to provide the Modem an administrative password. If a password is not set, someone on the Internet can access the Modem and change its configuration. For instructions on setting the password, see the “Advanced Setup” chapter. Computer Security To protect the valuable information on the computer, review the following topics. These topics cover software programs and operating system features affecting the security of the computer’s data.
Appendix c Computer Security Electronic Security Here are two methods to secure your computer electronically. Network Address Translation If a local area network and a PPP connection to the ISP using dynamic IP addresses through a DHCP server are being used, Network Address Translation (NAT) is being used. NAT provides a very basic level of security.
Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.
Specifications General Model Number GT701 (USB/Ethernet DSL Modem) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) G.dmt G.lite t1.
Actiontec USB/Ethernet DSL Modem User Manual LED Indicators Power, DSL, Internet, Ethernet, USB Environmental Power External, 12V DC, 600mA Certifications FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL Operating Temperature 0º C to 40º C (32º F to 104º F) Storage Temperature -20º C to 70º C (-4º F to 158º F) Operating Humidity 10% to 85% (non-condensing) Storage Humidity 5% to 90% (non-condensing) ☞ Note: Specifications are subject to change without notice.
e Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
Actiontec USB/Ethernet DSL Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damaging files or computers on the network. Gateway A central device that manages the data traffic of the network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host.
Appendix e Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of the network. Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network. SSID See “ESSID.” TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet.
Actiontec USB/Ethernet DSL Modem User Manual This page left intentionally blank.
Non-Windows System Setup f The Modem supports both the Classic Macintosh operating systems (9.2.2), as well as OS X. When installing any software, consult the user manual and ☞ Note: help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Modem, Open Transport 2.5.2 or above must be loaded on the computer. 1. Click Apple, Control Panels, then TCP/IP.
Actiontec USB/Ethernet DSL Modem User Manual 2. When the “TCP/IP” window appears, select Edit from menu bar, then select User Mode. 3. When the “User Mode” window appears, select Advanced, then click OK. 4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down list. 5. Select Using DHCP Server from the “Configure” drop-down list. 6. Ensure the “Use 802.3” option is not checked. 7. Disregard any addresses in the IP Address text boxes.
Appendix f Non-Windows Setup OS X 1. From the Apple Menu, select System Preferences. 2. When the “System Preferences” window appears, click Network.
Actiontec USB/Ethernet DSL Modem User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP. 5. Click Apply Now and close the “System Preferences” application. The TCP/ IP settings are configured. To finish setting up the computer to connect with the Modem, follow the instructions in chapter 3, “Performing a Basic Setup,” on page 33.
Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Actiontec USB/Ethernet DSL Modem User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. To comply with FCC RF exposure compliance requirements, ☞ Note: the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec USB/Ethernet DSL Modem User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Limited Warranty IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Actiontec USB/Ethernet DSL Modem User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
