User Manual

AcuTouch™ Manual User’s Manual

Troubleshooting Tips

In the event that you experience trouble with your Display,

check the following items before contacting the dealer from

whom the Display was purchased. The most common problems

usually involve an incorrect connection from the Video Card to

the Display. We recommend that you also consult your Video

Card User’s manual during the Troubleshooting Procedure. Do

not exceed the maximum refresh rate recommended for the

display.

Problem Troubleshooting Tip

No image on display

screen

 Check that power cord of Computer has been

connected securely into wall outlet or

grounded extension cable or strip.

 Check that power switch of the Display has

been pressed and LED on the front of Display

is lit.

 Check that Video(Signal) cable from the

Display has been securely and correctly

connected.

 Check that Video Card is firmly seated in card

slot of Computer motherboard.

 Check that the video input from the Video

Card falls within the timing range

Abnormal image

 Check that the video input from the Video Card falls

within the timing range.

 Check that Video(Signal)Cable from the Display

has been securely and correctly connected to the

video connector at the rear side of the Computer.

Colors of image on

screen are abnormal

 Check that Video(Signal)Cable from the displays

has been securely and correctly connected to the

15-pin Video Connector at the rear side of the

computer

Disturbances on

screen

 OSD adjustment is incorrect. Please consult

section for OSD screen adjustment

procedures.

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