User's Manual

37 © Adam Equipment Company 2013
12.0 TROUBLE SHOOTING
12.1 ERROR MESSAGES
If an error message is shown, repeat the step that caused the message. If the error
message is still shown then contact your dealer for support.
ERROR
CODE
DESCRIPTION POSSIBLE CAUSES SOLUTIONS
Err 4
Initial Zero is
greater than
allowed (4% of
maximum capacity)
when power is
turned on)
Weight on the pan when turning
on.
Internal calibration weight is in
the lowered position.
Damaged load cell.
Damaged Electronics.
Remove the transit screw make
sure the pan is fitted correctly.
Make sure the calibration
weight is in the correct position.
Remove any weight from the
stainless steel pan.
Try recalibrating.
Err 5
Keyboard Error. Improper operation of the
balance.
Turn the balance off and back
on again.
Err 6
A/D count is not
correct when
turning the balance
on.
Load cell damaged.
Electronics damaged.
Remove any weight from the
stainless steel pan and turn the
balance off and back on again.
Try calibrating the balance.
Err 9
A/D count is not
stable when
turning the balance
on.
Load cell damage.
Something touching the pan.
Air movement, vibration or
instability.
There may be movement,
vibration or dirt on the balance
during turning on. Make sure
there is nothing touching the
pan. Make sure the internal
weight is in the up position.
Make sure the balance is level.
Try recalibrating.
Low Battery
indicator.
Internal battery may be flat. Charge or replace the internal
rechargeable battery.
Unstable – balance
cannot get a stable
reading.
Possible damage to the
mechanics / Load cell.
Make sure the balance is on a
flat surface and away from
vibration. Make sure the
calibration weight is in its off
position.
Red Light
on front
panel
Low Battery
indicator.
Internal battery may be flat. Charge or replace the internal
rechargeable battery.
No Power when
turning on.
Internal battery may be flat. Charge or replace the internal
rechargeable battery.