Operating instructions

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4 . 8 W A T E R
Water and sewerage services will be supplied by Thames Water (see chapter 1.6 for contact
details). Residents do not have a choice over which company they choose to contract for
this service.
As the water enters your home, its flow is controlled by the main stop valve which allows
you to turn off the supply in an emergency or for maintenance. Your stop valves are located
in the hallway cupboard at high level (see the picture below). From the stop valve the water
is distributed around the home via a direct feed system. Hot water is provided under
pressure via the heat exchanger unit.
W A T E R M E T E R
Individually numbered water meters are located in a locked riser cupboard on each floor
level. A key will be provided for this cupboard.
W A T E R S U P P L Y I S O L A T O R S
You can isolate water to each apartment via a stop valve located in the hall cupboard
(picture below). The valve will be clearly labelled although the lever might be a different
colour. There is an isolator in the communal areas which the managing agent has access to
if required. There are additional stop valves for cold water feeds located under the kitchen
sink, as shown in the picture below.
Water supply isolator View under the sink of stop valves for cold water feeds