Manual

PROBLEM POSSIBLE CAUSES SOLUTION

Motor will not start or suddenly stops Unit not connected to power source • Push plug securely into outlet

• Try another outlet or check circuit breaker

• Check plug and cord for damage

Switch not turned on •

Themal cut-off has operated • Correct the cause of motor overheating. See thermal cut-off information

No suction.

Vacuum cleaner does not pick up lint or dirt

Blockage in air path •

clean out areas #1 & #2

Dust cup full • Empty dust cup

Dust Cup Filter clogged •

if dust cup does not look full

Hepa Filter clogged •

Dust Cup Filter not in place •

• -

Switch not on proper setting •

• -

sories

* Turbo nozzle clogged (selected models only) • Remove and clean debris from turbo nozzle

Dust cup will not lock into vacuum cleaner Dust Cup Filter not in place •

Quick Release handle will not lock into

vacuum cleaner

Telescopic wand is extended • Place end of wand into opening at back of vacuum and align ribs into

grooves

Red “check brush roll” indicator light is on Object caught in brush roll • Unplug vacuum, remove debris and threads from brush roll. Depress

brush roll reset button, plug in unit, and continue.

•

• Check brush roll for threads and debris. Clean if needed

Brush roll not positioned properly • Make sure both ends of brush roll are free of debris and secured properly

so roll can rotate freely

Brush roll not operating properly

Note: ”Check brush roll” indicator light turns

on when brush roll is not turning. Brush roll

motor will shut off to prevent damage to motor.

Brushroll will not turn Using brushroll clean pedal on high pile rug/carpet •

TROUBLESHOOTING

For your safety, turn vacuum cleaner off and unplug power cord before

attempting to resolve problems.

Note: Any servicing of the vacuum other than described in this manual shall only be performed by an authorized service representative.

CMY