User manual

Problem Possible solution
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
Make sure you use that the room temperature is in the
correct range.
Make sure you use that there is enough air circulation un-
der the appliance.
You cannot open the appli-
ance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in
the drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appli-
ance. Contact the Authorised Service Centre. If you need
to open the door, please read carefully «Emergency door
opening».
The appliance makes an un-
usual noise.
Make sure the levelling of the appliance is correct. Refer
to 'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too
small.
The washing results are not
satisfactory.
Increase the detergent quantity or use a different deter-
gent.
Use special products to remove the stubborn stains be-
fore you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
The washing cycle is shorter
than the time displayed.
The appliance calculates a new time according to the
laundry load.
The washing cycle is longer
than the time displayed.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
After a steam programme,
garments are partially wet.
Make sure that the appliance is accurately levelled. Ad-
just the appliance by raising or lowering the feet.
After a steam programme,
garments are not sufficiently
smooth.
Make sure that you set a correct STEAM programme.
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