Operation Manual

Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
ALL AEG BRANDED APPLIANCES
This document sets out the terms and conditions of the product warranties for AEG Appliances.
It is an important document. Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has the same meaning referred
to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any AEG product purchased by you accompanied by this document;
(d) ‘ASC’ means AEG’ authorised serviced centres;
(e) AEG is the brand controlled by Electrolux Home Products Pty Ltd of 163 O’Riordan Street,
Mascot, NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and
Electrolux (NZ) Limited of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances
purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the same meaning referred to in
the ACL and includes a situation when an Appliance cannot be repaired or it is uneconomic for
Electrolux, at its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal, domestic or household use (i.e. normal single
family use) as set out in the instruction manual, the Appliance is warranted against
manufacturing defects in Australia and New Zealand for 60 months, following the date of
original purchase of the Appliance;
(ii) this Appliance is not designed for commercial use and therefore no warranty applies in this case;
(h) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia or New Zealand and is
in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory
warranties in Australia or New Zealand.
3. During the Warranty Period AEG or its ASC will, at no extra charge if your Appliance is readily
accessible for service, without special equipment and subject to these terms and conditions, repair or
replace any parts which it considers to be defective. AEG or its ASC may use remanufactured parts to
repair your Appliance. You agree that any replaced Appliances or parts become the property of AEG.
This warranty does not apply to light globes, batteries, filters or similar perishable parts.
4. Parts and Appliances not supplied by AEG are not covered by this warranty.
5. You will bear the cost of transportation, travel and delivery of the Appliance to and from AEG or its
ASC. If you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from AEG or its ASC,
In all instances, unless the Appliance is transported by AEG or an AEG authorised representative, the
Appliance is transported at the owner’s cost and risk while in transit to and from AEG or its ASC.
6. Proof of purchase is required before you can make a claim under this warranty.
7. You may not make a claim under this warranty unless the defect claimed is due to faulty or defective
parts or workmanship. AEG is not liable in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear