User Guide

Clamp-on Ground Resistance Tester Model 6416 39
8.3 Repair and Calibration
To ensure that your instrument meets factory specications, we recommend that
it be sent to our factory Service Center at one-year intervals for recalibration, or
as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
Number (CSA#). This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of the
shipping container. If the instrument is returned for calibration, we need to know
if you want a standard calibration, or a calibration traceable to N.I.S.T. (Includes
calibration certicate plus recorded calibration data).
Ship To: Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
15 Faraday Drive
Dover, NH 03820 USA
Phone: [phone] (Ext. 360)
[phone] (Ext. 360)
Fax: [phone] or [phone]
E-mail: [e-mail]
Or contact your authorized distributor.
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are
available.
NOTE: You must obtain a CSA# before returning any instrument.
8.4 Technical and Sales Assistance
If you are experiencing any technical problems, or require any assistance with
the proper operation or application of your instrument, please call, mail, fax or
e-mail our technical support team:
Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
200 Foxborough Boulevard
Foxborough, MA 02035 USA
Phone: [phone]
[phone]
Fax: [phone]
E-mail: [e-mail]
www.aemc.com
NOTE: Do not ship Instruments to our Foxborough, MA address.