User manual

23
13
Troubleshooting guide
13.1
Troubleshooting guide
Did you leave the doors open for a long period of time?
Do the doors close perfectly?
If the doors do not close perfectly, contact your installer.
Clean the appliance completely as indicated in this manual.
Hermetically cover all the food. Do not conserve food for prolonged
periods of time.
The appliance was designed to permit hermetic closure. When the door is
closed, a vacuum situation can occur: in this case it is necessary to wait a
few seconds until the pressure balances before opening the door.
The Refrigerator or Freezer has frost or ice
Unpleasant odours inside the refrigerator
The doors are difcult to open
If you notice malfunctions in your appliance, use this guide before
calling Service. This guide may help you resolve the problem yourself
or could provide important information to ensure rapid and effective
service.
A malfunction is usually indicated on the display.
Problems that cannot be resolved by the user are signalled through a
malfunction code and the message “Call Service”.
Is the appliance connected to the electrical power supply?
Does electrical power arrive at the electrical socket?
Is the Unit key activated?
Is the condenser clean?
Does the display show a malfunction code?
Is the temperature adjusted correctly?
Is the condenser clean?
Were the doors or drawers open for a long period of time?
Were large quantities of food recently inserted?
Bear in mind that during a very hot weather and with very high
temperatures in the room it is normal that the compressor remains in
operation for prolonged periods of time.
Were the doors or drawers open for a long period of time?
Were large quantities of food recently inserted?
Is the condenser clean?
Check that the doors are closed and that the food or containers do not
obstruct the perfect closure of the door.
It is normal to hear noise from the fans or compressors during the
defrost phase.
Noise could be louder depending on the position of the appliance and
the surrounding environment.
If the climate is very humid, the formation of condensation is normal.
Opening the door or drawers for prolonged periods of time can
contribute to the formation of condensation.
In any case, make sure that the doors are always perfectly closed.
Message “Call Service”
The appliance does not work
The internal temperatures are
higher than normal
The appliance remains in function for a long
time period
If you hear strange noises
Condensation forms both inside and out