Product Warranty

WARRANTY
WARRANTY & LIMITATIONS WARRANTY
AGENT18 WARRANTS THAT OUR PRODUCTS WILL BE FREE FROM MANUFACTURING DEFECTS FOR THE LIFETIME OF THE
PRODUCT (THE “WARRANTY PERIOD”).
IF A VALID CLAIM IS SUBMITTED DURING THE WARRANTY PERIOD, AGENT18 WILL, IN ITS SOLE DISCRETION, EITHER REPAIR
THE PRODUCT OR REPLACE IT WITH A FUNCTIONALLY EQUIVALENT NEW PRODUCT. ANY REPAIRED OR REPLACEMENT
PRODUCT WILL BE COVERED FOR A WARRANTY PERIOD OF NINETY (90) DAYS FROM THE DATE ON WHICH THE REPAIRED
OR REPLACEMENT PRODUCT IS SHIPPED.
LIMITATIONS AND EXCLUSIONS: AGENT18 MAKES NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, AND TO THE
MAXIMUM EXTENT PERMITTED BY LAW, THE WARRANTY AND THE REMEDIES PROVIDED FOR ARE EXCLUSIVE AND IN LIEU
OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. AGENT18
SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT ALLOWABLE BY LAW. IN
JURISDICTIONS WHERE AN IMPLIED WARRANTY MAY NOT BE LAWFULLY DISCLAIMED OR EXCLUDED, ANY CLAIMS UNDER
SUCH IMPLIED WARRANTIES SHALL EXPIRE UPON EXPIRATION OF THE WARRANTY PERIOD.
AGENT18’S LIMITED WARRANTY APPLIES ONLY TO AGENT18 PRODUCTS. THE WARRANTY DOES NOT APPLY TO ANY NON-
AGENT18 PRODUCT, EVEN IF PACKAGED, SOLD OR USED WITH AN AGENT18 PRODUCT. THE WARRANTY EXCLUDES ANY
SCRATCHING, CRACKING OR SURFACE DAMAGE TO ANY NON-AGENT18 PRODUCT, EVEN IF PACKAGED, SOLD OR USED
WITH AN AGENT18 PRODUCT. THE WARRANTY DOES NOT APPLY TO: (1) DESIGN DEFECTS, INCLUDING DAMAGE CAUSED BY
ACCIDENT, MISUSE OR ABUSE, (2) DEFECTS CAUSED BY NORMAL WEAR AND TEAR DUE TO NORMAL USE AND/OR AGING, OR
(3) DAMAGE CAUSED BY MODIFICATION OF THE PRODUCT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER AGENT18 NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS,
OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES OR AGENTS SHALL RESPONSIBLE FOR DIRECT,
SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY
OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, INCLUDING WITHOUT LIMITATION ANY COSTS OF REPLACING
PERSONAL PROPERTY, OR COST OF RECOVERING OR REPRODUCING ANY PROGRAM OR DATA STORED IN ANY DEVICE OR
PRODUCT USED WITH OR CARRIED IN ANY AGENT18 PRODUCT. YOU AGREE THAT TO THE EXTENT ALLOWABLE BY
APPLICABLE LAW, AGENT18’S MAXIMUM LIABILITY FOR ANY PRODUCT SOLD BY AGENT18 SHALL BE LIMITED TO THE
PURCHASE PRICE FOR SUCH PRODUCT. IN SOME JURISDICTIONS, CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY ARE
NOT ALLOWED AND/OR CERTAIN CONSUMER PROTECTION LAWS CANNOT BE DISCLAIMED AS SET FORTH ABOVE. IN SUCH
JURISDICTIONS, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO THE RIGHTS AND REMEDIES
PROVIDED FOR BY APPLICABLE LAW. TO THE EXTENT THAT LIABILITY UNDER SUCH APPLICABLE LAW MAY BE LIMITED,
AGENT 18’S LIABILITY IS LIMITED, IN ITS SOLE DISCRETION, TO REPLACEMENT OR REPAIR OF THE AGENT18 PRODUCT.
REPLACEMENT POLICY
FOR ALL INSTANCES THAT ARE OUTSIDE THE SCOPE OF THE AGENT18 WARRANTY POLICY, A HALF-PRICE TRADE-IN
PROGRAM IS AVAILABLE.
MAKING A WARRANTY CLAIM
IF YOU WISH TO MAKE A CLAIM USING THE AGENT18 WARRANTY POLICY, PLEASE CONTACT US
AT [e-mail] OR OUR CONTACT US PAGE.