Warranty Guide

3. Once the return is received and inspected an e-mail will be sent informing you that the return
has been approved and processed. If there are any issues with the return, an additional e-mail
will be sent notifying you of such.
Other Items of note:
• AIMS Power® DOES NOT cover return shipping. Any Product that is returned and deemed to be
of working condition or was returned without all of the required information, and the customer
has not paid for return shipping, may be disposed of or destroyed after 90 days.
• Any requested information that is not provided in a timely manner could result in delayed
processing of your return.
• When shipping the product for a return:
o Ensure the product is packed accordingly to avoid being damaged in-transit. Include
original packaging. Use proper protective material to ensure package arrives without
damage.
o Ensure some form of shipment tracking is used.
o It is strongly recommended to insure the shipment.
o AIMS Power® is not liable for products that are lost or damaged in-transit.
• The RMA authorization email will indicate what, if any, other product contents need to be sent
in with the returned product.
• For any other questions please contact us via phone or email.