Operation Manual

6 Troubleshooting and Maintenance

ay encounter. It also

pro

NOTE: If you encounter a problem you cannot solve, contact an authorized service center for

Troubleshooting and

Maintenance

This chapter gives solutions to common problems you m

vides guidelines on how to take care of your device.

assistance.

6.1 Resetting Your System

Occasionally, you may need to reset your device. For example, you should reset

your system when it stops responding; or appears to be “frozen” or “locked up.”

Use the stylus to press the reset button on the side of your device.

This is called a

“soft reset.” The Ho

me screen should appear after a soft reset.

If your device still does not respond after a soft reset,

you can use the following

steps

NOTE: Date/time, language, and volume settings restore to the default values when you

to perform a “hard reset.”

perform a hard reset.

1. Disconnect all cables, including the AC adapter, from your device.

2. Use the stylus to slide the ON/OFF switch to the OFF (left) position.

3. Wait for 1 minute and then slide the switch back to the ON (right) position.