Product Manual

MN164-1 Rev -
08/09
17
Troubleshooting
If your NewLife Intensity Oxygen Concentrator fails to operate properly, refer to the chart on the following pages for possible
causes and solutions and, if needed, consult your Equipment Provider.
If you cannot get the unit to operate, connect your nasal cannula, face mask, or other accessories to the reserve supplemental
oxygen supply (if provided).
Do not attempt any maintenance other than the possible solutions listed below.
Problem Probable Cause Solution
Unit does not operate. Power failure
condition causes a continuous alarm to
sound.
Power cord not connected into electrical
outlet.
No power at electrical outlet.
Oxygen concentrator circuit breaker is
activated.
Check power cord plug at the electrical outlet for a
proper connection.
Check power source, wall switch, fuse, or circuit
breaker in-house.
Contact your Equipment Provider for service.
Limited oxygen flow. Dirty or obstructed humidifier bottle.
Defective nasal cannula, face mask,
catheter, and/or oxygen delivery tube, or
other accessory.
Other leak or restriction.
Remove the humidifier bottle (if used) from the
oxygen outlet. If flow is restored, clean or replace
with a new humidifier bottle.
Remove nasal cannula, face mask, or other
accessories from oxygen tubing. If proper flow is
restored, replace with new nasal cannula, face mask,
or other accessories.
Disconnect delivery tubing at oxygen outlet (front of
unit). If proper flow is restored, check oxygen tubing
for kinks or obstructions. Replace if needed.
Contact your Equipment Provider.