Operation Manual

18
After Sales Support
1300 886 649 | [e-mail]
Problem Possible cause and solution
A cracking noise can
be heard after a power
stoppage or after
disconnecting the
power supply plug.
This noise is caused by heat expansion or
contraction of plastics. It is no cause for concern.
After a power outage,
operation cannot be
restarted.
The memory circuit of the microcomputer is
cleared. Operate the remote controller again to
restart the operation.
Remote control signals
are not received.
Remote control signals may not be received when
the signal receiver on the air conditioner body is
exposed to direct sunlight or strong lighting. In
that case, close curtains or shutters or switch off
or dim the light source.
Moisture may form on
the air outlet grilles.
If the unit is operated for a long period of time in a
high humidity environment, moisture may form on
the air outlet grilles and drip down.
Troubleshooting Guide (Cont.)
Service required!
Switch off the air conditioner immediately and call our after sales
support line for service in the event of:
• The fuse or circuit breaker is often triggered.
• Water or other liquid has been splashed into the air conditioner.
• Loud and unusual noises can be heard during operation.
• The electrical wiring and power plug are very hot, or damaged.
• The unit causes repeated interference/malfunction of nearby TV, radio
or other electronic devices.
• The air blowing from the outlet has a very strong smell.
• When the unit malfunctions upon pressing the power button, and this
malfunction does not disappear, even after pulling out the power plug
and restarting the operation after 3 minutes.