User manual

27
Handling several calls
You are in conversation with a correspondent, a second correspondent is on hold, to
switch from one correspondent to the other:
Multi-line configuration
Single-line configuration
4 3. Switching between calls (broker call)
SMITH John
in conversation
Transfer
Recover the
correspondent on hold
WEBER Pierre
in conversation
Transfer
If several calls are on
hold
Select the call
WEBER Pierre
Hold recalling
Retrieve ?
Confirm
SMITH John
in conversation
Transfer
Select the "Broker Call"
option
SMITH John
in conversation
Broker Call
Confirm
WEBER Pierre
in conversation
Transfer
In conversation with a
second correspondent
Return to the first
correspondent
OR