8/16 Port KVM Over the NET™ KN2108 / KN2116 User Manual www.altusen.com.
KN2108 / KN2116 User Manual Regulatory Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
KN2108 / KN2116 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.
KN2108 / KN2116 User Manual Package Contents The KN2108 / KN2116 package consists of: 1 KN2108 or KN2116 KVM Over the NET™ KVM Switch 1 Power Cord 1 Rack Mount Kit (brackets and Phillips head hex M3 x 8 screws) 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
KN2108 / KN2116 User Manual Contents Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . .
KN2108 / KN2116 User Manual Rack Mounting – Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Rack Mounting – Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 KVM Adapter Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . .
KN2108 / KN2116 User Manual Access Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 IP Address . . . . . . . . . . . . . . . . . . . . . . . . . .
KN2108 / KN2116 User Manual Chapter 6. The User Interface The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 The OSD Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Recalling the OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 OSD Hotkey Summary Table . . . . . . .
KN2108 / KN2116 User Manual Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KN2108 / KN2116 User Manual Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . .
KN2108 / KN2116 User Manual About This Manual This User Manual is provided to help you get the most from your KN2108 / KN2116 system. It covers all aspects of installation, configuration and operation. An overview of the information in the manual is provided below. Chapter 1, Introduction, introduces you to the KN2108 / KN2116 System. Its purpose, features and benefits are presented, and its front and back panel components are described.
KN2108 / KN2116 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
KN2108 / KN2116 User Manual Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM Over the NET™ switch installation.
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Chapter 1 Introduction Overview The KN2108 and KN2116 are IP-based KVM control units that allow both local and remote operators to monitor and access multiple computers from a single console. For example, a single KN2116 can control up to 16 computers. By cascading up to 16 compatible KVM switches, up to 256 computers can be controlled on a complete two stage installation.
KN2108 / KN2116 User Manual Remote operators can log in from anywhere on the net via their browser. Once they successfully log in, operators can take control using either the Windows Client or Java Client utility. Inclusion of a Java-based client allows the switches work with Java 2 enabled operating systems.
Chapter 1.
KN2108 / KN2116 User Manual System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xiii). The following equipment must be installed on these computers: For best results we recommend that the computers used to access the switch have at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.
Chapter 1. Introduction Video Only the following non-interlaced video signals are supported: Resolution 640 x 480 Refresh Rates 60, 70, 75, 85 720 x 400 70, 75 800 x 600 56, 60, 70, 75, 85 1024 x 768 60, 70, 75, 85 1152 x 864 60, 70, 75 1280 x 1024 60, 70, 75 KVM Adapter Cables (CPU Modules) Cat 5 (or higher) cable is required to connect the KN2108 / KN2116 to one of the KVM Adapter Cables (see Single Stage Installation Diagram, page 20).
KN2108 / KN2116 User Manual Operating Systems Supported operating systems for remote user computers that log into the KVM Over the NETTM switch include Windows 2000 and higher, and those capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.). Supported operating systems for the servers that are connected to the switch’s ports are shown in the table, below: OS Version Windows Linux 2000 and higher RedHat 7.
Chapter 1.
KN2108 / KN2116 User Manual No. Component Description 1 Power LED Lights when the KN2116 is powered up and ready to operate. 2 Port LEDs The Port LEDs provide status information about their corresponding CPU Ports. There is one pair of LEDs for each Port. The one on the top is the On Line LED; the one on the bottom is the Selected Port LED: An On Line LED lights GREEN to indicate that the computer attached to its corresponding port is up and running.
Chapter 1.
KN2108 / KN2116 User Manual No. 10 Component Description 1 Power Socket The power cable plugs in here. 2 Power Switch This standard rocker switch powers the unit on and off. 3 PON Port This connector is provided for a Power over the Net™ (PON) unit to plug into. A PON device allows computers attached to the KN2116 to be booted remotely over the net. Contact your dealer for more details. 4 LAN Port The cable that connects the KN2116 to the Internet plugs in here.
Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KN2108 / KN2116's design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the KVM Adapter Installation Diagrams, page 21). A separate KVM Adapter Cable is required for each computer or device connection.
KN2108 / KN2116 User Manual Stacking and Rack Mounting The KN2108 / KN2116 can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KN2108 / KN2116 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
Chapter 2. Hardware Setup Rack Mounting - Split The KN2108 / KN2116 can be installed in most standard 19" (1U) racks. There are three configurations: split; front; and rear. Of the three, we recommend the split method. 1. Remove the four screws at the front and rear of the unit: Phillips head hex M3 x 6 2.
KN2108 / KN2116 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre threaded.
Chapter 2. Hardware Setup Rack Mounting - Front 1. Remove the two screws at the front of the unit: Phillips head hex M3 x 6 2.
KN2108 / KN2116 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the front of the rack. Note: Cage nuts are provided for racks that are not pre threaded.
Chapter 2. Hardware Setup Rack Mounting - Rear 1. Remove the two screws at the rear of the unit: Phillips head hex M3 x 6 2.
KN2108 / KN2116 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not pre threaded.
Chapter 2. Hardware Setup Single Station Installation In a Single Stage installation, there are no additional KVM switches cascaded down from the KN2108 / KN2116. To set up a single stage installation, refer to the installation diagrams starting on page 20 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1. Plug your Local Console’s keyboard, mouse, and monitor into the unit’s Console Ports.
KN2108 / KN2116 User Manual Single Stage Installation Diagram 5 6 2 4 1 20 N ATE by 2 LE U 20 D O 91 M KA U .
Chapter 2. Hardware Setup KVM Adapter Installation Diagrams KA9120 by ATEN LINK PS/2 CPU MODULE MODEL NO. KA9120 KA9131 by ATEN LINK PS/2 CPU MODULE MODEL NO. KA9120 KA9170 by ATEN LINK PS/2 CPU MODULE MODEL NO. KA9120 KA9140 SERIAL TERMINAL KA9130 by ATEN LINK PS/2 CPU MODULE MODEL NO.
KN2108 / KN2116 User Manual Two Stage Installation To control even more computers, up to 8 (KN2108) or 16 (KN2116) additional KVM switches can be cascaded from the KVM ports of the KN2108 or KN2116. As many as 64 (KN2108) or 128 (KN2116) computers can be controlled in a complete two stage installation. In a cascaded installation, the KN2108 / KN2116 is considered the First Stage unit, the cascaded switches are considered Second Stage units.
Chapter 2. Hardware Setup 8. Turn on the power to all the computers. Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have been powered on, the First Stage unit must be powered on next. After the Second and First stage units have been powered on, the computers can be powered on.
KN2108 / KN2116 User Manual Hot Plugging The KN2108 / KN2116 supports hot plugging - components can be removed and added back into the installation by unplugging and replugging their cables from the ports without the need to shut the unit down. If you change computer positions, however, in order for the OSD menus to correspond to the KVM port changes, you must manually reedit the Port Names to have the OSD reflect the new Port information. See Port Names, page 42 for details.
Chapter 2. Hardware Setup Port ID Numbering Each computer on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the computer is connected to. The first segment represents the KVM Port number of the First Stage unit; the second segment represents the KVM Port number of the Second Stage unit.
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Chapter 3 Logging In Overview KN2108 / KN2116 switches can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the switch’s authentication procedure requires you to submit a valid username and password. If you supply an invalid login, the authentication routine will return an Invalid Username or Password, or Login Failed message.
KN2108 / KN2116 User Manual Browser Login To log into the KN2108 / KN2116 from an Internet browser: 1. Open the browser and specify the IP address in the URL bar. Note: For security purposes, a login string may have been set by the Administrator (See Security, page 59, for details). If so, you must include a forward slash and the login string along with the IP address when you log in. For example: 192.168.0.60/kn2116 Ask your Administrator for the IP address and login string. 2.
Chapter 3. Logging In WinClient AP Login In some cases, the Administrator may not want the KN2108 / KN2116 to be available via browser access. AP versions of the WinClient and the Java Client are provided to enable direct access of the KN2108 / KN2116 without having to go through a browser. The programs are initially downloaded from the browser page. After they have been downloaded by the Users, the Administrator can disable browser access (see Working Mode, page 61).
KN2108 / KN2116 User Manual Starting Up To connect to the KN2108 / KN2116, go to the location on your hard disk that you saved the WinClient AP program to, and double-click its icon (WinClient.exe) to bring up the WinClient AP Screen: Note: You must have DirectX 8.0 or higher installed on your computer. If not, the Client program will not load.
Chapter 3. Logging In The Connection Screen A description of the Connection Screen is given in the following table Item Menu Bar Description The Menu Bar contains two items: File and Help. The File Menu allows the operator to Create, Save, and Open user created Work files (see page 32 for details). The Help Menu displays the WinClient AP version. Server List Each time the WinClient.
KN2108 / KN2116 User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings. Whenever a user runs the Client program, it opens with the values contained in the current work file. The current work file consists of the values that were in effect the last time the program was closed.
Chapter 3. Logging In Connecting To connect to a KN2108 / KN2116 unit: 1. From the Server List box, double-click the device that you wish to connect to. Or, specify the IP address and port number in the Server IP and Port input boxes, and then Click Connect. The Login dialog box appears: 2. Key in a valid Username and Password, and then click OK. The program attempts to connect to the selected KN2108 / KN2116 unit.
KN2108 / KN2116 User Manual Operation Once a connection to the KN2108 / KN2116 has been established, the remote system's video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system. The look and feel of the WinClient AP Control Panel operation is the same as for the browser version of the WinClient ActiveX Viewer. Refer to The User Interface, page 77, for details.
Chapter 3. Logging In Java Client AP Login Installation To install the Java Client on your computer, do the following: 1. Log into the KN2108 / KN2116 with your browser, and click the second Java Client button (the one with the arrow). A screen similar to the one below appears: 2. Click Save. In the dialog box that comes up specify a location on your hard disk to save it to. Starting Up To connect to the KN2108 / KN2116 do the following: 1.
KN2108 / KN2116 User Manual 2. Key in the IP address for the unit you want to connect to – including a forward slash followed by the login string (set by the administrator). Note: 1. If the system administrator set the switch’s Program port to something other than the default you must specify the port number along with the IP address. For example: 192.168.0.132:9111 2. For security purposes, a login string may have been set by the Administrator (See Security, page 59, for details).
Chapter 4 Administration Overview The OSD's Administration page lets the Administrator (and users with administration permission – see User Management, page 48) configure and control overall KN2108 / KN2116 operations. The tab that activates the page is disabled (grayed out) for users who do not have administration permission. The Local Console Once the KN2108 / KN2116 has been cabled up, the next step that the Administrator needs to perform is setting the unit up for user operation.
KN2108 / KN2116 User Manual After you successfully log in, the Local Console OSD comes up: The OSD consists of four pages, each with a specific set of functions: Main; Configuration; Administration; and Log. Each of these pages is discussed in the sections that follow There are four buttons at the right of the title bar. The purpose of each is described (going from left to right), in the table below. Note that the same effect can be achieved by pressing a function key.
Chapter 4. Administration The Main Page The Main page lists all of the KN2108 / KN2116’s ports and governs port access. Selecting a port and double clicking it switches you to the device on that port. A port icon in the shape of a monitor displays in front of the port number. Ports that have devices connected to them that are up and running have the port icon lit in green.
KN2108 / KN2116 User Manual The List Function The List Function lets you broaden or narrow the scope of which ports the OSD displays (lists) in the Main Screen.
Chapter 4. Administration The drop down list on the left offers four fixed choices as shown in the table, below: Choice Meaning All Lists all of the ports on the installation. Powered On Lists only the ports that have their attached devices powered on. Quick View Lists only the ports that have been selected as Quick View ports Quick View + Powered On Lists only the ports that have been selected as Quick View Ports (see p. 39), and that have their attached devices Powered On.
KN2108 / KN2116 User Manual Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 1. Click once on the port you want to edit, then either press [F2], or click again on the highlight bar. Note: This is not a double click. It involves two separate clicks. A double click will switch you to the device attached to the port.
Chapter 4. Administration 2. Key in the new Port Name, or modify/delete the old one. 3. When you have finished editing the port name, click anywhere outside of the input box to complete the operation. Port Operation Since port operation is the same as for the Windows and Java Clients, the procedures are discussed in Chapters 5 and 6.
KN2108 / KN2116 User Manual The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KN2108 / KN2116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
Chapter 4. Administration The Configuration page settings are explained in the following table: Setting Function OSD Hotkey Selects which Hotkey controls the OSD function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may conflict with programs running on the computers, the default is the Scroll Lock combination (see Hotkey Operation, page 67).
KN2108 / KN2116 User Manual The Log Page Note: Only the Local Console OSD has the Log tab. The Web browser and AP versions do not. However, the log can be access through the browser via the Log icon. See Web Page Icons, page 71. Clicking the Log tab brings up the contents of the log file. The log file is discussed in Chapter 7.
Chapter 4. Administration The Administration Page Each of the administrative functions is represented by an icon at the left of the page. Clicking the icon brings up its associated dialog box. When the Administration page first comes up the General dialog box appears: General The General Page presents four items of information. This is the same information that displays after you log in from a browser, or when you click the General icon at the top left of the browser main page.
KN2108 / KN2116 User Manual User Management The User Management dialogs are used to create and manage user profiles. Up to 64 user profiles can be established. To delete a user profile, select it in the list box, and Click Remove. To modify a user profile, select it and Click Edit. To add a user, Click New.
Chapter 4. Administration Fill in the required information for a new User profile, or modify the existing information to edit a previous profile. A description of the field headings is given in the table below: Heading Description Username A minimum of 6 and a maximum of 15 characters is allowed. Password A minimum of 8 and a maximum of 15 characters is allowed. Confirm Password To be sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
KN2108 / KN2116 User Manual (Continued from previous page.) Heading Port Access Description This function allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle through the choices: Full: The user can view the remote screen and can perform operations on the remote system from his keyboard and monitor.
Chapter 4. Administration Service Configuration The Service Configuration dialog is composed of two main panels: Access Port and Log Server: Access Port As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow, and set the firewall accordingly. Users must specify the port number when they log in to the KN2108 / KN2116. If an invalid port number (or no port number) is specified, the KN2108 / KN2116 will not be found.
KN2108 / KN2116 User Manual Log Server Important transactions that occur on the KN2108 / KN2116, such as logins and internal status messages, are kept in an automatically generated log file. You specify the MAC address and a port number for the computer that the Log Server resides on in this panel. The valid port range is 1024–60000. The default port number is 9001. Installation and operation of the Log Server is discussed in Chapter 8. The Log File is discussed on page 111.
Chapter 4. Administration Network The Network dialog is used to specify the KN2108 / KN2116's network environment. The box is divided into two panels: IP Address; and DNS Server. Network Transfer Rate This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by setting the rate at which the KN2108 / KN2116 transfers data between the switch and the client computers. The range is from 4–99999 Kilobytes per second (KBps).
KN2108 / KN2116 User Manual ANMS The Advanced Network Management Settings page is used to set up login authentication and authorization management from external sources. Click on the ANMS icon to select RADIUS, LDAP, or CC Management. RADIUS If you are using a RADIUS server, set up its parameters as follows: 1. Check Enable. 2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. (Continues on next page.
Chapter 4. Administration (Continued from previous page.) 3. Set the time in seconds that the KN2108 / KN2116 waits for a RADIUS server reply before it times out in the Timeout field. 4. Set the number of RADIUS retries allowed in the Retries field. 5. Key the Shared Security character string for authentication between the KN2108 / KN2116 and the RADIUS Server in this field. 6. On the RADIUS server, set the access rights for each user according to the information in the table on page 56. Note: 1.
KN2108 / KN2116 User Manual RADIUS Server Access Rights Table: Character 56 Meaning C Grants the user administrator privileges, allowing the user to configure the system. W Allows the user to access the system via the WinClient ActiveX Viewer program. J Allows the user to access the system via the Java Client program. P Allows the user to access an attached Power Over the Net™ device. L Allows the user to access log information via the user's browser.
Chapter 4. Administration LDAP / LDAPS To allow authentication and authorization for the KN2108 / KN2116 via LDAP / LDAPS, set the parameters as follows: 1. Check the box to enable LDAP / LDAPS authentication and authorization. 2. Click a radio button to specify whether to use LDAP or LDAPS 3. Fill in the IP address and port number for the LDAP or LDAPS server. For LDAP, the default port number is 389; for LDAPS, the default port number is 636. 4.
KN2108 / KN2116 User Manual CC Management Settings If you want to allow authorization for the KN2108 / KN2116 through a CC (Control Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields. Note:The current firmware (insert firmware version) supports CC1000 only. Future firmware upgrades will provide support for CC2000. Please visit our website to download the most up-to-date version of the firmware.
Chapter 4. Administration Security The Security page controls access to the KN2108 / KN2116. IP and MAC Filtering If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the KN2108 / KN2116 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
KN2108 / KN2116 User Manual Note: Each IP filter can consist of a single address, or a range of addresses. To filter a single IP address, key in the same address in both the From and To fields. To filter a continuous range of IP addresses, key in the start of the range in the From field; key in the end of the range in the To field. After you specify the filter addresses, click OK. To delete a filter, select it in the IP Filter and/or MAC Filter list boxes and click Remove.
Chapter 4. Administration Customization The Customization dialog box is arranged in four major sections, as described below: Login Failures Allowed: sets the number of consecutive failed login attempts that are permitted from a remote computer. Timeout: sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures. Working Mode If Stealth Mode is enabled, the KN2108 / KN2116 refuses ICMP "echo request" packets.
KN2108 / KN2116 User Manual I/O Modules Upgrade: Upgrade allows you to upgrade the I/O firmware of selected ports. When you click Upgrade..., a dialog box similar to the one below appears: 1. Select the ports you want to upgrade. Note: The port’s status is displayed in the field to its right. 2. Click Upgrade to perform the upgrade. Note: To leave the dialog box without performing an upgrade, click Close.
Chapter 4. Administration Attributes: Attributes allows you to set attribute parameters for each of the ports. When you click Attributes..., a dialog box similar to the one below appears: The port numbers are listed in the column on the left. The port's attributes are shown to its right. The purpose of each attribute is described below: Attribute Cable (Comp.) Purpose Specifies the Cat5 cable length that is used to connect the computer to the port.
KN2108 / KN2116 User Manual The Timeout field sets a time threshold for users on ports whose Share Mode has been set to Occupy (see Occupy:, page 64). If there is no activity from the user occupying the port for the amount of time set here, the user is timed out and the port is released. The first user to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 0 to 255 seconds. The default is 3 seconds.
Chapter 4. Administration 1. Select the desired attributes for the port, then click OK. You return to the previous screen (Setting I/O Module Attributes). To exit without saving your changes, click Cancel. 2. When you return to the previous screen, click Apply to keep your changes. To exit without saving your changes, click Cancel.
KN2108 / KN2116 User Manual Date/Time Note: Only the Local Console OSD has the Date/Time function. The Web browser versions do not. The Date/Time dialog box lets the Administrator set up the KN2108 / KN2116's time parameters: To establish the time zone that the switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at. To set the year and day, use the Calendar graphic. Clicking << or >> moves you backward or forward a year.
Chapter 4. Administration Upgrading the Firmware As new versions of the KN2108 / KN2116 firmware become available, they can be downloaded from our website. Check the web site regularly to find the latest information and packages. Note: Although upgrading the firmware isn’t on the OSD Administration page, it is an administration function, so we will discuss it in this chapter. To upgrade the firmware, do the following: 1.
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Chapter 5 Browser Operation Overview After you have successfully logged in (see Logging In, page 27), the KN2108 / KN2116 Main Web page appears. All of the features are described in the sections that follow. Main Web Page The Main Web page appears with the General dialog box displayed: Note: 1. This is the same dialog box that appears whenever you click the General icon at the top left of the page. 2. This screen depicts an Administrator’s page.
KN2108 / KN2116 User Manual Web Page Layout There are four icons at the top of the web page: General; Sync; Maintenance; and Logout, as follows: The General Dialog Box An explanation of the General dialog box fields is given in the table below: Field Purpose Device Name To make it easier to manage installations that have more than one KN2108 / KN2116 MAC Address The KN2108 / KN2116's MAC Address displays here. Firmware Version Indicates the KN2108 / KN2116's current firmware version level.
Chapter 5. Browser Operation Web Page Icons The purpose of the other icons at the top of the web page are explained in the table below: Icon Function Click this icon to synchronize the KN2108 / KN2116's time with your computer's time. If both are in the same time zone, the device's time is changed to match the computer's time. If they are in different time zones, the device's time is changed to match the computer's time, except that the time zone difference is still maintained.
KN2108 / KN2116 User Manual Maintenance The Maintenance page allows the Administrator to upgrade the KN2108 / KN2116’s firmware, and to download a private encryption key and signed certificate. Upgrading the Firmware As new versions of the KN2108 / KN2116 firmware become available, they can be downloaded from our website. Note: Although upgrading the firmware isn't on the OSD Administration page, it is an administrative function, so we will discuss it in this chapter.
Chapter 5. Browser Operation Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
KN2108 / KN2116 User Manual Web Page Buttons The purpose of the buttons at the left of the web page are explained in the table below: Icon Purpose Click this button to open the WinClient ActiveX Viewer software to remotely control the KN2108 / KN2116 and the devices connected to it. See Activating the WinClient ActiveX Viewer, page 75. For platform independence, the Java client allows users that have Java installed to connect to the KN2108 / KN2116.
Chapter 5. Browser Operation Activating the WinClient ActiveX Viewer After you have successfully logged in (see Browser Login, page 28), to activate the browser-based WinClient ActiveX Viewer do the following: 1. Click the Windows Client button (the one without the arrow) at the left of the web page. Note: 1. You must have DirectX 8.0 or higher installed on your computer. If not, the WinClient ActiveX Viewer will not load.
KN2108 / KN2116 User Manual Activating the Java Applet Viewer After you have successfully logged in (see page 27), to activate the Java Applet Viewer, do the following: 1. Click the Java Client button (the one without the arrow) at the left of the web page. Note: You must have the latest version of Sun's Java Runtime Environment (JRE) installed on your computer before running the Java Client. Java is available for free download from the Sun Java website: http://java.sun.com. 2.
Chapter 6 The User Interface Overview Once you have successfully logged in (see Logging In, page 27), activate the browser-based OSD. The look of the user interface main page varies slightly, depending on which method you used to log in (WinClient ActiveX Viewer, WinClient AP Control Panel, Java Applet Viewer, or Java Client AP Control Panel). The functions are described fully in the sections that follow. The Main Page The OSD comes up with the Main page displayed: Note: 1.
KN2108 / KN2116 User Manual Log out: clicking this button (or pressing F8) closes the OSD display and logs you out of the KN2108 / KN2116 session. Close: clicking this button closes the OSD display but does not log you out of the session. You can bring the display back with the OSD hotkeys (see OSD Hotkey, page 109). Note: The Screen View and Transparent buttons are available on the Local Console OSD only (See page 27). The Main Page lists all of the KN2108 / KN2116's ports.
Chapter 6. The User Interface Port Operation Select a port on the OSD Main Screen either by moving the highlight bar to it with the Up and Down Arrow keys and pressing Enter, or by double-clicking it. Once you select a port, its screen displays on you monitor, and your keyboard and mouse input affects the remote system. The OSD Toolbar The OSD provides a toolbar to help you control the KN2108 / KN2116 from within the captured port.
KN2108 / KN2116 User Manual OSD Hotkey Summary Table The following table presents a summary of the OSD Hotkey actions. To set the OSD Hotkey, see OSD Hotkey, page 109. To... When... Do This... Open the OSD Toolbar The OSD Toolbar is not open. Click the OSD Hotkey twice. Open the OSD The OSD Toolbar is open. Click the OSD Hotkey once. Open the OSD The OSD Toolbar is not open. Click the OSD Hotkey three times.
Chapter 6. The User Interface Hotkey Operation Hotkeys allow you to provide KVM focus to a port directly from the keyboard. The KN2108 / KN2116 provides the following hotkey features: Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode. Note: 1. In order for hotkey operations to take place, the OSD Toolbar must be visible (see Port Operation, page 79). To use the keys designated as hotkeys (i.e. A, P, etc.
KN2108 / KN2116 User Manual Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
Chapter 6. The User Interface Panel Array Mode Clicking on the OSD Toolbar's Panel icon invokes Panel Array Mode. Under this mode, the OSD divides your screen into a 4 x 4 grid of 16 panels: Each panel represents one of the KN2108 / KN2116's ports. Starting with Port 1 at the upper left; going from left to right; top to bottom; Port 16 is at the lower right.
KN2108 / KN2116 User Manual (Continued from previous page.) You can access a computer connected to a port by moving the mouse pointer over its panel and clicking. You switch to the computer exactly as if you had selected it from the OSD Main screen. The panel array toolbar, at the lower right of the screen, provides shortcut navigation and control of the panel array as described in the diagram below: Click the pushpin to have the toolbar always be on top.
Chapter 6. The User Interface Multiuser Operation The KN2108 / KN2116 supports multiuser operation. Up to 32 users can log in at the same time. When multiple users simultaneously access the KN2108 / KN2116 switch from remote consoles, the rules of precedence that apply are shown in the following table: Operation General Rule Once a user invokes the OSD, no other user can invoke it until the original user closes it.
KN2108 / KN2116 User Manual Control Panel Since the WinClient ActiveX Viewer and WinClient AP Control Panel contains the most complete functionality of all the user interface control panels, this section describes the WinClient Control Panel. Although the other control panels may not have all of the features that this one does, you can refer to the information described here when using them.
Chapter 6. The User Interface Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom and Macro List. These functions are discussed in the sections that follow. To move the Control Panel to a different location on the screen, place the mouse pointer over the text bar area, then click and drag.
KN2108 / KN2116 User Manual Control Panel Functions Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally. Click to bring up the Macros dialog box (see page 90 for details). Click to bring up the Video Options dialog box. Right-click to perform a quick Auto Sync (see Video Settings, page 96, for details). Toggles the display between Full Screen Mode and Windowed Mode.
Chapter 6. The User Interface These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED is bright green and the lock hasp is closed. When the lock state is Off, the LED is dull green and the lock hasp is open. Click on the icon to toggle the status. Note: These icons and your local keyboard icons are in sync. Clicking an icon causes the corresponding LED on your keyboard to change accordingly.
KN2108 / KN2116 User Manual Macros The Macros icon provides access to two functions found in the Macros dialog box: Hotkeys and User Macros. Both are described in the following sections. Note: The T button at the top right of the dialog boxes that appear for the Macros function brings up a slider to adjust the transparency of the dialog box. After making your adjustment, click anywhere in the dialog box to dismiss the slider.
Chapter 6. The User Interface An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location If you are using the Java AP, this exits the remote view and goes back to the web browser Main Page. If you are using the WinClient AP, this exits remote view and goes back to the WinClient main page. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4. Adjust Video Brings up the Video Settings dialog box.
KN2108 / KN2116 User Manual User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros radio button, then click Add. 2.
Chapter 6. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes. When you have finished, click Stop. This is the equivalent of clicking Done in Step 5. Note: 1.
KN2108 / KN2116 User Manual 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6. If you want to change any of the keystrokes, select the macro and click Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc. 7. Repeat the procedure for any other macros you wish to create.
Chapter 6. The User Interface After creating your macros, you can run them either by opening this dialog box and clicking Play, or by opening the Macro List on the Control Panel and clicking the one you want. If you run the macro from this dialog box, you have the option of specifying how the macro runs, by clicking the arrow next to the Play button. If you choose Play Without Wait, the macro runs the keypresses one after another with no time delay between them.
KN2108 / KN2116 User Manual Video Settings Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box.
Chapter 6. The User Interface Video adjustment options: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen. Note: 1. If the local and remote mouse pointers are out of sync, in most cases, performing this function will bring them back into sync. 2.
KN2108 / KN2116 User Manual (Continued from previous page.) Enable Refresh The KN2108 / KN2116 can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The KN2108 / KN2116 will redraw the screen at the interval you specify. This feature is disabled by default. Click to put a check mark in the box next to Enable Refresh to enable this feature. Note: 1.
Chapter 6. The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choose the most suitable one.
KN2108 / KN2116 User Manual The Message Board The KN2108 / KN2116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other. The message board functions much like an Internet chat program does.
Chapter 6. The User Interface The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat. Occupy/Release Keyboard/Video/Mouse.
KN2108 / KN2116 User Manual User List Panel The names of all the logged in users are listed in this panel. Your name appears in blue; other users' names appear in black. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message. If a user's name is selected, and you want to post a message to all users, select All Users before sending your message.
Chapter 6. The User Interface The On-Screen Keyboard The KN2108 / KN2116 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
KN2108 / KN2116 User Manual To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.
Chapter 6. The User Interface Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings. The dialog box differs slightly, depending on whether you use the WinClient ActiveX Viewer or the Java Applet Viewer: WinClient ActiveX Java Applet (Continues on next page.
KN2108 / KN2116 User Manual The dialog box is organized into six main sections as described, below: Item Description Control Panel Allows you to customize the Control Panel by selecting which icons display in the Control Panel Control Panel Style WinClient ActiveX Viewer only: Enabling Transparent makes the Control Screen Options Panel semi-transparent, so that you can see through it to the display underneath. Enabling Icon causes the Control Panel to display as an icon until you mouse over it.
Chapter 6. The User Interface Mouse Synchronization Until you close the KN2108 / KN2116 connection, mouse movements have no effect on your local system, but instead are captured and sent to the remote system. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system's mouse pointer.
KN2108 / KN2116 User Manual The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KN2108 / KN2116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
Chapter 6. The User Interface The Configuration page settings are explained in the following table: Setting Function OSD Hotkey Selects which Hotkey controls the OSD function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may conflict with programs running on the computers, the default is the Scroll Lock combination. (See p. 81 for Hotkey operation.
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Chapter 7 The Log File The Main Screen The KN2108 / KN2116 logs all the events that take place on it. To view the contents of the log file, click the Log icon at the left of the web page. A screen similar to the one below appears: The log file tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. To clear the log file, click the Clear Log icon at the bottom right of the file. Note: The Log File is temporary.
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Chapter 8 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KN2108 / KN2116 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 1. From the computer that you want to use as the Log Server, open your browser and log into the KN2108 / KN2116 (see page 27). 2.
KN2108 / KN2116 User Manual Starting Up To bring up the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time your run it, a screen similar to the one below appears: Note: The MAC address of the Log Server computer must be specified on the Network page of the Administrator Utility (see Log Server, page 52).
Chapter 8. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the KN2108 / KN2116 List window to enable it. Configure The Configure menu contains three items: Add; Edit; and Delete.
KN2108 / KN2116 User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the KN2108 / KN2116 or its DNS name (if the network administrator has assigned it a DNS name). Port The Access Port number assigned to the KN2108 / KN2116 (see Access Port, page 51). Description This field is provided so that you can put in a descriptive reference for the unit to help identify it.
Chapter 8. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KN2108 / KN2116. Search last results This is a secondary search performed on the events that resulted from the previous search.
KN2108 / KN2116 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
Chapter 8. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the KN2108 / KN2116 units that have been selected for the Log Server to track (see Configure, page 115). The lower (Tick) panel displays the tick information for the currently selected KN2108 / KN2116 (if there are more than one, it is the highlighted one). To select a KN2108 / KN2116 unit in the list, simply click on it.
KN2108 / KN2116 User Manual The List Panel The List panel contains six fields: Field Recording Explanation Determines whether the Log Server records the ticks for this KN2108 / KN2116, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.
Chapter 9 LDAP Server Configuration Introduction The KVM Over the NETTM switch allows log in authentication and authorization through external programs. This chapter describes how to configure Active Directory for KVM Over the NETTM switch authentication and authorization.
KVM Over the NET™ User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your Active Directory computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK. 4. On the File menu of the screen that appears, click Add/Remove Snap-in; then click Add. 5. Under Available Standalone Snap-ins, double click Active Directory Schema; click Close; click OK.
LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute; and 3) edit the active directory users with the extended schema. Creating a New Attribute To create a new attribute do the following: 1. From the Start menu, open Administrative Tools → Active Directory Schema. 2.
KVM Over the NET™ User Manual (Continued from previous page.) 5. Fill in the dialog box to match the entries for Description and Common Name shown below, then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas.
LDAP Server Configuration Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: 1. Open the Control Panel → Administrative Tools → Active Directory Schema. 2. In the left panel of the screen that comes up, select Classes. 3. In the right panel, right-click person: 4. Select Properties; the person Properties dialog box comes up with the General page displayed. Click the Attributes tab.
KVM Over the NET™ User Manual 5. On the Attributes page, click Add: 6. In the list that comes up, select iKVM2116-userProfile, then click OK to complete the procedure.
LDAP Server Configuration Editing Active Directory Users To edit Active Directory Users With the Extended Schema, do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. In the left panel, open Domain, and navigate to the DC=aten,DC=com CN=Users node. 3. In the right panel, locate the user you wish to edit. (Our example uses jason.) 4. Right-click on the user’s name and select properties. (Continues on next page.
KVM Over the NET™ User Manual (Continued from previous page.) 5. On the Attribute Editor page of the dialog box that appears, select iKVM2116-userProfile from the list. 6. Click Edit to bring up the String Attribute Editor: (Continues on next page.
LDAP Server Configuration (Continued from previous page.) 7. Key in the KVM Over the NETTM switch permission attribute values. For example: Note: The possible string attributes are the same as for Radius. See the table on page 56 for full details. 8. Click OK. When you return to the Attribute Editor page, the iKVM2116userProfile entry now reflects the new permissions: a) Click Apply to save the change and complete the procedure. Jason now has the same permissions as user.
KVM Over the NET™ User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8awin32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory. The default directory is: c:\Program Files\OpenLDAP.
LDAP Server Configuration OpenLDAP Server Configuration The main OpenLDAP configuration file, slapd.conf, has to be customized before launching the server. The modifications to the configuration file will do the following: Specify the Unicode data directory. The default is ./ucdata. Choose the required LDAP schemas. The core schema is mandatory. Configure the path for the OpenLDAP pid and args start up files. The first contains the server pid, the second includes command line arguments.
KVM Over the NET™ User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information. For example, a command of: slapd -d 256 would start OpenLDAP with a debug level of 256, as shown in the following screenshot: Note: For details about slapd options and their meanings, refer to the OpenLDAP documentation.
LDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the KN9108 / KN9116, the User Class and the User Profile attribute are extended to define a new schema (e.g. kn2116.schema).
KVM Over the NET™ User Manual LDAP DIT Design and LDIF File LDAP Data Structure An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the KN9108 / KN9116 is shown in the figure, below: (Continues on next page.
LDAP Server Configuration (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the KN9108 / KN9116 directory tree (shown in the figure, above). Note: The example above shows the permissions for a Type 1 Schema. For a Type 2 Schema, change the permissions line to su/user.
KVM Over the NET™ User Manual (Continued from previous page.) Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., kn2116.schema) in the /OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.conf file, as shown in the figure, below: 3. Restart the LDAP server. 4. Write the LDIF file and create the database entries in init.ldif with the ldapadd command, as shown in the following example: ldapadd -f init.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
KN2108 / KN2116 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
KN2108 / KN2116 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support Online Support support@aten.com Technical Support http://support.aten.com Troubleshooting Documentation Software Updates http://www.aten.com Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ Online Support Technical Support ATEN TECH http://www.aten-usa.
Appendix Troubleshooting General Operation Symptom Possible Cause Action Erratic Operation System needs to be reset Press and hold the Reset switch (see page 8) for longer than three seconds. Mouse and/or Keyboard not responding. Improper mouse and/or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back in. Sudden loss of network connection. Local reset of the KN2108 / KN2116. Close your KN2108 / KN2116 connection. Wait approximately 30 seconds, and log in again.
KN2108 / KN2116 User Manual Administration Symptom Explanation Action After upgrading the firmware, after logging in, the KN2108 / KN2116 appears to still be using the old firmware version. The browser is displaying cached web pages instead of fetching the new web pages. Clear your browser’s cache. Delete all temporary internet files and cookies. Close the browser and reopen it to log in with a new session.
Appendix The Java Client For mouse synchronization problems, see The On-Screen Keyboard, page 103, and Additional Mouse Synchronization Procedures, page 149. For connection and operation problems, see the table below: Problem Resolution Java Client won't connect to the KN2108 / KN2116. 1. Java 2 JRE 1.4.2 or higher must be installed on your computer. 2. Make sure to include the forward slash and correct string (see Default Web Page Name, page 60) when you specify the KN2108 / KN2116's IP address. 3.
KN2108 / KN2116 User Manual Sun Systems Problem Video display problems with HDB15 interface systems (e.g. Sun Blade 1000 servers). Resolution The display resolution should be set to 1024 x 768 @ 60Hz: Under Text Mode: Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1. Open a console and issue the following command: m64config -res 1024x768x60 2. Log out 3.
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
KN2108 / KN2116 User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted. 2. Click Install Certificate. 3. Follow the Installation Wizard to complete the installation. Unless you have a specific reason to choose otherwise, accept the default options. 4.
Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box.
KN2108 / KN2116 User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.
Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Note: These procedures are to be performed on the computers attached to the KN2108 / KN2116's ports - not on the computer you are using to access the KN2108 / KN2116 with.
KN2108 / KN2116 User Manual 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98 / Windows 95: Set the mouse speed to the slowest position.
Appendix Specifications Function KN2108 Computer Connections KN2116 8 16 Port Selection Connectors OSD / Hotkey Console Port Keyboard Video Mouse KVM Port 1 x 6-pin Mini-DIN Female (Purple) 1 x HDB-15 Female (Blue) 1 x 6-pin Mini-DIN Female (Green) 8 x RJ-45 Female (Black) 16 x RJ-45 Female (Black) Power LAN Switches 3-prong AC socket 1 x RJ-45 Female (Black) PON 1 x DB-9 Male (Black) Reset 1 x Semi-recessed Pushbutton Power 1 x Rocker Port Selection LEDs 2 x Pushbutton On Line 8 (Gr
KN2108 / KN2116 User Manual OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan/Skip Mode All Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper On Accessible Ports F (Full) For all Users on all Ports Supported KVM Switches We recommend using Altusen KH1508 or KH1516 switches when cascading from the KN2108 / KN2116.
Appendix Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure: 1. Power off the KN2108 / KN2116 and remove its housing. 2. Short the jumper labeled J8. 3. Power on the switch. 4. When the Link and 10/100Mbps LEDs flash, power off the switch. 5. Remove the jumper cap from J8. 6.
KN2108 / KN2116 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
Index A Access Port, 51 Adapter cable installation, 21 Administration, 37 Configuration Page, 44 Customization Page, 61 List Function, 40 Log Page, 46 Main Page, 39 Network Page, 53 Quick View Ports, 39 Security Page, 59 Service Configuration Page, 51 Administration Page, 47 Administrator Login Failure, 153 ANMS CC Management, 58 LDAP/LDAPS, 57 RADIUS settings, 55 AP Operation Java Client, 35 Auto Scanning, 81 Invoking Auto Scan, 81 Multiuser Operation, 85 Pausing Auto Scan, 82 Scan Duration, 45, 109 Settin
KN2108 / KN2116 User Manual Invalid login, 28 IP Address, 70 J Java Client, 35 Activating the OSD, 76 AP Installation, 35 AP Login, 36 AP Operation, 36 Java Client AP Logging in, 35 K Keyboard On-Screen, 103 KN2108 Front View, 7 Rear View, 9 KN2116 Front View, 7 Rear View, 9 KVM adapter installation, 21 L LDAP Server Configuration, 121 Limited Warranty, 154 List Function, 40 List Panel, 120 Local Console, 37 Log File, 111 Log Page, 46 Log Server, 52, 143 Configure, 115 Events, 116 Installation, 113 List
Index Administration Page, 77 Configuration Page, 108 Hotkey, 45, 109 Main Page, 77 Toolbar, 79 Overview, 1 P Panel Array Mode, 144 Multiuser Operation, 85 Windows Client, 83 Port ID Display Mode, 45, 109 Port ID Numbering, 25 Port Names, 42 Port Operation, 43 Port operation Windows Client, 79 Port Selection, 25 Powering Off and Restarting, 24 Private Certificates, 148 Q Quick View Ports, 39 R Rack Mounting Front, 15 Rear, 17 Split, 13 RADIUS, 54, 55 Access Rights Table, 56 Rear View KN2108, 9 KN2116, 9
KN2108 / KN2116 User Manual Log Server, 143 Mac Systems, 143 Panel Array Mode, 144 Sun Systems, 144 Windows Client, 142 Trusted Certificates, 145 Two Stage Installation, 22 U Upgrading the Firmware, 67, 72 User Management, 48 User Notice, iii V Video requirements, 5 Video Settings, 96 W Webpage 158 Buttons, 74 Icons, 71 Layout, 70 WinClient AP Logging in, 29 Windows AP Connection Screen, 31 Windows Client Activating the OSD, 75 AP File Menu, 32 AP Installation, 29 AP Login, 33 AP Operation, 34 Control
