Amcrest IP8M-2454EW/ IP8M-2454EB 8MP UltraHD 4K Motorized Lens Camera User Manual Version 1.0.
Contents Welcome ........................................................................................................................................................................... 3 Important Security Warning .............................................................................................................................................. 3 Important Safeguards and Warnings....................................................................................................................
Welcome Thank you for purchasing an Amcrest camera! Here you can find information about your camera’s features and functions, as well as information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.com/videos For access to the quick start guide and other support information, go to http://amcrest.com/support To contact Amcrest support, please do one of the following: Visit http://amcrest.
3．Installation Handle the device with care. Keep the device right side up. Do not apply power to the camera before completing installation. Do not place objects on top of the camera. 4．Repair Professionals All the examination and repair work should be done by qualified service engineers. We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
• Network Access This camera connects to a wide variety of routers to connect to the internet. Once setup, the camera can be accessed remotely from a wide variety of internet connected devices, including PCs, iPhones, iPads, Android tablets, and Android phones. • Cloud Storage Functionality This camera can record video and audio streams to the Amcrest Cloud service to enable long-term storage for recordings.
The images below show the dimensions for the camera. The measurements are in millimeters (mm): To access the reset button and to adjust the camera angle, use a Torx/Hex wrench to open the camera assembly by removing the 3 screws. For reference, a Torx/Hex screwdriver tip looks like this: 3 Connection & Installation This section provides information about the connection and installation of the Amcrest IP4M-1028E camera. 3.
Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera + bracket. Note: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor.
3.3 MicroSD Card Installation Guide To Install a microSD card into your camera, please refer to the step by step guide below: 1. 2. 3. 4. Note: You will need to access the camera’s motherboard to insert the microSD card. Remove the lens cover for the camera with the supplied wrench tool to access the motherboard. Locate the provided microSD card slot on the motherboard and slide the clasp back to open. Place the microSD card, into the provided microSD card slot gold pins down and close the clasp.
AUDIO IN AUDIO OUT ALARM This connection allows for the connection of a single channel, external RCA microphone to be utilized for this device. This can also be useful when setting up two-way audio for your system. This connection allows for the utilization of a single channel, RCA speaker. This connection provides alarm in and alarm out features to an external alarm or security system.
4.2.1 For Configuring Advanced Settings on Your Camera If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts, FTP, image adjustments, scheduling and more, please follow the instructions as outlined on section 4.4 (Desktop Access). 4.2.3 For Cloud Storage and Playback Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage from any device. We offer 4 hours of free storage for your first camera.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 5. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6.
7. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 8. Confirm and adjust any needed settings for your camera. When all settings have been confirmed, tap Finish. For more information about the Amcrest Cloud app and its features, visit amcrest.com/support 4.3.2.
2. Open the app and tap on the + symbol in the middle of the screen to begin adding your PoE device. 3. Tap on Add Device to add a new device to your app. 4. Tap on PoE Camera 5. Next, select a connection type. Since we will be setting up a basic P2P connection with the device, tap on "P2P Connection" to continue.
6. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and will be admin. Tap Start Live View to continue. Note: You can tap on the password. icon to verify the Note: Android users, tap on Scan QR Code to access the QR code reader. 8.
For more information about Amcrest View Pro and its functionalities visit amcrest.com/support 4.4 Desktop Access Setup NPAPI plugins have been recently depreciated by most mainstream web browsers such as Google Chrome, Outlook, and Firefox. Amcrest is pushing forward to create new and diverse ways for you to more easily access your devices from anywhere at any time. This document was created to provide a general overview and understanding on how to best access your device from your computer. 4.4.1.
Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software. PC-NVR turns your computer into an NVR and will utilize your hard drive (HDD) on your PC to store and access recorded video. To proceed with the installation, click Next.
Select the destination folder in which you would like recorded files to be retained. To choose a folder, click on the Browse button and select the folder. Once a folder has been selected, click the Install button to begin installing the software on your computer. Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software.
Setting a Password After the installation of the Amcrest Surveillance Pro software you will need to set an administrator password. This password will be set password for the admin account on the software. When a valid password has been entered, confirm the password in the Confirm Password field and click OK to continue. Type the created password into the Password field on the next screen and click Login to log into the software.
Below is a description of the items listed in this menu. In this section you can view the home page icons and any currently open functions in the software. Click the Add button to add a function icon to the top pane. Menu This menu allows you to Search, Add, Delete, or Import, and Export settings of devices connected to your network. Settings Menu All Devices This menu allows you to view all added devices associated with the software.
Direct IP Connection To begin adding a camera, you will need the IP address of the device. To obtain the IP address for your device, it is recommended to download the Amcrest IP Config tool. To get the Amcrest IP Config tool, go to amcrest.com/downloads and click on the IP Config software link for either PC/Windows or Mac OS. Launch the IP Config tool and locate the IP address for your device. The IP address will be listed in the IP field of the software.
Once the device has been properly added the added device will appear in the Device menu. If the device is properly connected in the software, you will notice a icon in the Online Status field. If the device is not connected properly, click on the online status will be red. To modify settings for your device, click on the icon located in the Operation menu. This menu allows to rename the camera as well as change the port number, username, and password.
In the Organizations menu on the far left, click on the device you wish to modify. Then In the device configuration menu, under General click on the Network icon to access the network settings for your device. In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP. Click Save and Apply to apply the network settings to your device.
Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section.
In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer. For more details on the features listed in this menu, refer to the table provided below: SN Item Function Please refer to the following contents for detailed information. 1 2 Bit stream information and shortcut operation menu Video window ⚫ : Enable/disable local record. ⚫ : Snapshot. ⚫ : Enable/disable audio.
⚫ Sets the live view to 1- 64-window mode. Window 3 split mode ⚫ : Select a window and then click this button to customize its setup. ⚫ ⚫ : Adjust video scale. : Full screen. ：Save current liveview as image. You can view under View. 4 Intelligent button ：Enable tour plan. ：Close tour plan. 5 PTZ It is for PTZ dome camera or fisheye camera series product only. Here you can set camera direction, zoom in, zoom out, iris, etc.
In the command prompt menu, type in ipconfig to access the IPv4 Address for your computer.
When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu. In the Devices menu, click on the button. In the Manually Add screen enter a name, preferably “PCNVR” and in the IP/Domain Name field, enter the IPv4 Address from the command prompt screen. Lastly, enter the username and password. The username and password will both be admin.
Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro. The Add Channel window will appear, select your camera from the Default Group or Custom Group list you’ve created. The camera will appear in the right screen, check the IPCamera check box. Click Save. How to Setup Storage for PC-NVR Recording Access the PC-NVR menu and navigate to the Disk Manager tab in the far-left corner of the screen.
Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro. Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance. Once you’ve set a number between the possible storage sizes, click Allocate.
A prompt window will appear to warn you the allocation may take several minutes, and the application will restart after completion. Click OK to begin the allocation. You will notice the disk you selected will now have the allocated space you selected, and at any point in time you can select Free to free up the space by wiping that allocation. At the top of the Disk Manager window you can select what happens when the disk you’ve allocated gets full.
Below is a description of the fields listed in this menu: Regular Regular recordings are set to set your device for continuous recording. This field is designated by a green color in the software. MD MD, or Motion Detection recordings, are set to set your device to record on motion detection. This field is designated by a yellow color in the software Alarm Alarm recordings are set to set your device to record only when a specific alarm is triggered. This is designated by a red color in the software.
Smart Smart is set to only apply smart features such as, face detection or other intelligent features, to trigger recording. Amcrest cameras do not currently support smart features. However, this is designated with an orange color in the software. To begin setting a record schedule for your device, click on the record plan. icon next to the day you want to schedule your Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type.
In the Organizations menu, click on the device you would like to view playback on. Ensure the checkbox next to the device name and group name are checked. In the Type dropdown box, select which type of recording you would like to view. To view all records, make sure All is selected from the drop downbox. Next, ensure the correct stream is enabled in the Stream menu. The default stream will be Main Stream. Then, select a specified date and time for the file and click on Search.
The play back controls can now be used to play, stop, skip to next event, control the speed of playback, and mute audio. If you're viewing more than one camera, on the right-hand side of the play back controls you will find a channel selection drop down menu to add or remove multiple channels, as well as go full screen. For more information on the Amcrest Surveillance Pro software and its functionality, please refer to the full Amcrest Surveillance Pro user manual which can be found at amcrest.
To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com under the “Support” tab, Apps & Software. The IP Config tool’s interface looks like the below image: 4.4.2. Amcrest Blue Iris Blue Iris is professional Windows based surveillance software that allows you to view and record up to 64 IP cameras, DVR/CCTV based cameras ($59.95 Paid License for 64 Cameras) simultaneously.
Please review the license terms before installing the Amcrest Blue Iris software. Read the license agreement carefully, and then to accept the terms, click the radio button next to the I accept the terms in the license agreement statement. Click Next to continue. Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change.
Select the features you want to install and deselect the features you do not want to install. If your OS is 64-bit it is highly recommended to leave this option at 64-bit. To continue, click Next. To begin installing the software click on the Install button and allow the software to download to your computer.
When the software has finished downloading, click on the Finish button to launch the software. Note: if you do not wish to read the ReadMe file for the software, uncheck the View the ReadMe file now checkbox.
Purchasing an Amcrest Blue Iris License Amcrest provides a 15-day free trial of the Amcrest Blue Iris software. If you find the Blue Iris software useful, please register and purchase a license. To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.
If you would like to purchase a license, select which license you would like to use and a registration code will be sent to your email address. When a valid key has been sent, enter the key into the License screen pictured above. If you would like to proceed with the free trial version, click on Demo to proceed to the evaluation version of the software. Note: When accessing the software, make sure to Allow access to all communications blocked by Windows Defender.
In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of camera is being added to the software, and enable the options associated with your device. Click OK to continue.
Next, enter the IP address of the device. This is the IP address discovered in the IP config tool. Enter the IP address in the Address field, then enter the user name and password for your device. If this is the first time using your camera, the password will be admin. Click OK to continue. The next screen will be the settings menu for your device. In this menu you can set Alerts, Schedules, PTZ/Control, General, Video, Audio, and other settings associated with your device. Click OK to continue.
The device will now be successfully connected to the Blue Iris software. To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit, http://blueirissoftware.com/ 4.4.3. Web Operation NPAPI plugins have been recently depreciated by most mainstream web browsers such as Google Chrome, Outlook, and Firefox.
Web Access for Safari and Mac Users Most current versions of Safari do not support NPAPI plugins. Certain browsers, such as Safari 11, may be compatible, however, would require the user to revert from their current version of Safari to Safari 11. Amcrest has devised ways Mac users can enjoy their Amcrest products on their computers without the hassle of dealing with plugins with software such as Amcrest Blue Iris and Surveillance Pro.
Please review the license terms before installing SeaMonkey. Read the license agreement carefully, and then to accept the terms, click the checkbox next to the I accept the terms in the License Agreement checkbox. Click Next to continue. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin and save the file to your computer. The browsers Download Manager will appear, showing the plugin file that was just downloaded. Double click on the file in the download manager to begin installing the plugin to the SeaMonkey web browser.
The browser will then show the live feed of your connected device in the web user interface. Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer. This section is specifically geared towards customers who have 3MP and below cameras and are experiencing issues when accessing a newer, 4MP and above camera, simultaneously with their old setup.
This is normal as most higher megapixel cameras require different internal hardware to function. Conversely, this may pose a compatibility issue when accessing a lower megapixel camera in a web browser at the same time as the higher megapixel camera since the higher megapixel camera's plugins will take precedence over the lower megapixel camera's plugin.
The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
Click on Save File to being downloading the plugin and save the file to your computer. The webplugin.exe will then be downloaded to the downloads folder and be shown in the Download Manager in the upper right-hand corner of the browser. To launch the plugin, click on the file in the download manager. and click on the webplugin.
The browser will then show the live feed of your connected device in the web user interface. For more information on the web user interface and the features it provides, please refer to the user manual for your device. User manuals can be found at amcrest.com/support or on the original listing of your device. Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer.
In the Chrome Web Store, click on the Add to Chrome button to add the extension to your Chrome browser. To confirm the addition of the Amcrest Web View app to your browser, click on the Add app option listed in the popup. The app will begin to download to your Chrome app store. The Chrome app store can be accessed by typing the following URL into your browser: chrome//apps Click on the Amcrest Web View to launch the app.
To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
The app will then show the live feed of your connected device in the web user interface. How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox. The plugin will affect the ability to view and playback, however, setting changes will still be available using this method on most devices.
The file will then begin to extract the setup Wizard. Click Next to continue the process. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. When the installation is complete, click on the finish button to automatically launch the browser.
A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser. If an automatic update were to occur, the browser will revert to the most current version of the FireFox web browser which will prevent the use of plugins on your browser.
In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using FireFox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox. As discussed previously, later versions of Firefox may prevent the use of plugins which are needed to access your device.
In the help menu, select About Firefox The version being used will be displayed in the About Mozilla Firefox menu as displayed in the image below.
It is recommended to use version 49.0.2. Do not click on Restart Firefox to Update. This will update the browser and cause the plugins not to work on the browser. Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers. Click Ok when done to log into the web user interface. To view your device on the browser you will need to download the plugin.
Click on Save File to being downloading the plugin. The webplugin.exe file will save to your downloads folder. To install the plugin, click on the downloads click on the webplugin.exe to install the plugin on your computer.
After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials. Click on the Activate MMX icon in the middle of the screen to activate the plugin. The browser will then need to run the MMX plugin. Click on Allow and Remember to allow the browser to run the MMX plugin.
How To Access the Web User Interface Using Internet Explorer To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
Click Run to download the plugin. The browser will then show the live feed of your connected device in the web user interface.
For more information on the web user interface and the features it provides, please refer to the user manual for your device. User manuals can be found at amcrest.com/support or on the original listing of your device. 4.4.4. Remote Web Access Setup There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding. UPnP/DDNS Remote Web Access Setup Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to setup stable remote access.
Visit http://amcrest.com/contacts and use the email form. Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888-0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras.
21. Write down the entire Domain Name field, including the white text that says .AmcrestDDNS.com 22. Open a web browser and enter in the DDNS domain name address from step 21, enter in a colon, then type the HTTP port number from step 10 on to the end. For example, if the DDNS domain name is http://abc123456789.AmcrestDDNS.com and your HTTP Port is 33333, the URL would be http://abc123456789.AmcrestDDNS.com:33333 23. Enter in login details into the username and password fields and click login.
2. Using Internet Explorer or Safari, go to www.AmcrestView.com and register an account. You will be required to activate your account by e-mail (double-check your spam folder). 3. Once activated, download and install the plugin for your web browser. The installation of the plugin will require all web browsers to close. 4. Log in to your account. To add a camera, click the “Add Device” button.
After launching the IP Config tool, click the Refresh button to bring up the cameras on the network. Double click the camera’s line item to login and connect to the camera. Once logged in, click the icon to open the camera’s interface in a web browser. Log in to the camera using your login credentials (default username and password are both “admin”). If this is your first-time logging into the camera, you will be prompted to change your password.
Section 1: This bar allows the user to select which stream type and which protocol they want to choose. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name Function Description Optical/Digital Zoom Click this button to activate the zone selection function. This allows the user to use the mouse to select a zone to zoom in on.
Full Screen This button allows the user to make the live feed go into full screen mode. Double click the mouse or click the ESC button to exit full screen mode. Width/Height Ratio This button allows the user to change the width/height ratio for the live feed. The options are Original and Adaptive. Original uses the aspect ratio of the stream’s set resolution, and adaptive fits the feed to the aspect ratio of the monitor display the feed is being viewed on.
1. 2. 3. 4. 5. 6. 7. This is the interface for the playback menu. There are 7 main sections: Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. File Menu: This panel allows the user to select a file type and data source. Calendar: This panel allows the user to pick a date that they would like to playback video from. When a date has recorded footage available, it’s green.
5.3. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/cloud 5.4 Setup The Setup tab allows the user to change different camera settings.
There are 3 main sections to note in the Setup tab: 1. 2. 3. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera. Menu Tab: These tabs open menu options for certain menu items. 5.4.1. Camera This menu section allows the user to change different camera settings for video, audio, and to manage image profiles. 5.4.
• • • • • • • Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is. When you input the value here, the bright section and the dark section of the video will be adjusted accordingly. You can use this function when the whole video is too dark or too bright. Please note the video may become hazy if the value is too high. The recommended value ranges from 40 to 60.
• • • ▪ ▪ ▪ • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area.
• BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will allow you to balance the lighting settings from the target area. • WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user. • HLC: Highlight compensation is a feature that came out of necessity due to overexposure from strong light sources like headlights or spotlights.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.4.1.5. Day & Night Used to determine when black and white mode is turned on in a dark environment.
• • • • • Color - always represents picture in color, does not use IR or black and white mode. Performs poorly in dimly lit areas unless you are using the Starlight series cameras. Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode. Black & White - Always sets picture to black and white, however when illumination is too dark it switches on IR mode. Sensitivity: This option allows the user to change the Day/Night Sensitivity of the camera.
5.4.1.7. Indicator Light This menu box allows the user to select whether the indicator light in the camera is on or off for the selected profile. Below is a screenshot of this menu: • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Mode: This dropdown box allows the user to select whether to turn the indication light on or off. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
• Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can automatically alternate between night and day based on the profiles for each. Full Time means that the system sticks to one profile the entire time it is running. Schedule allows the user to dictate which times of the day are designated for the day profile and the night profile.
Focus: This slider allows the user to focus on objects nearer to the camera or further away. Slide the slider to the right to focus on objects further from the camera. Slide the slider to the left to focus on objects near the camera. Speed: Allows the user to set a speed for the focus feature of the camera. This feature ranges from the lowest setting, 1, to a middle setting of 5, to the fastest setting of 20. Auto Focus: Allows the user the ability to automatically zoom and focus the lens on an object.
• • • • • • • Frame Rate (FPS): This dropdown box allows the user to select a frame rate. Frame rate settings are measured in frames per second (FPS) and can range from 1f/s to 25f/s in PAL mode and 1f/s to 30f/s in NTSC mode. Bit Rate Type: This dropdown box allows the user to select a bit rate type. The system supports two bit rate types: CBR and VBR. In VBR mode, video quality can be set. Reference Bit Rate: This is the recommended bit rate value according to the resolution and frame rate selected.
• Interval: This is to set snapshot frequency. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.1.2.3. Overlay Below is a screenshot that shows the Overlay tab in the Video menu item: The menu on the left allows the user to select which overlay to modify.
For Time, the radio button enables or disables the feature. Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp. For Text Overlay, the radio button enables or disables the feature. The Input Text box allows the user to enter multiple lines of text as needed, and the Text Alignment dropdown box allows the user to align the text either right or left. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio. The options are 8k and 16k. 16k audio sampling allows for higher sound quality. Audio in Device: This field allows the user to select what source to get audio from.
5.4.2 Network This menu section allows the user to change network settings for the camera. 5.4.2.1 TCP/IP The TCP/IP menu item has two tabs: TCP/IP and P2P. 5.4.2.1.1 TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network.
• • • • • • • • enabled, the user cannot modify the IP address, Subnet Mask, or Default Gateway, as these values are obtained from the DHCP function. To view the current IP address, DHCP needs to be disabled. Note: When PPPoE is enabled, modification of the IP Address, Subnet Mask, and Gateway becomes prohibited. MAC Address: This field shows the camera’s MAC address, which is unique to this device. This number is read only and is used to access a local area network (LAN).
Below is an explanation of the fields on the P2P settings tab: • • • Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online. S/N: This field displays the Token ID for the camera.
• • • • • TCP Port: This field designates the Transmission Control Protocol (TCP) port number. The default value is 37777. UDP Port: This field designates the User Datagram Protocol (UDP) port number. The default value is 37778. HTTP Port: This field designates the Hypertext Transfer Protocol (HTTP) port number. The default value is 80. RTSP Port: This field designates the Real Time Streaming Protocol (RTSP) port number. The default value is 554.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.4 IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users.
5.4.2.5. SMTP (Email) This screen allows for the configuring of email settings to permit the camera to send emails when an alarm is triggered. Below is a screenshot of the email settings screen: Below is an explanation of fields on the SMTP (Email) settings screen: • • • • • • • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service.
• • • • • • SSL: Secure Socket Layer TLS: Transport Layer Security Subject: This field allows the user to define the subject line of the email that is sent to the receivers. Recipients: This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the camera. Up to 3 email addresses can be entered in this field.
o o o o o o o The first column shows the checkboxes to enable the corresponding service on the table. The second column shows the name of the services. To edit this, double click on the service line item. The third column shows the name of the protocol used by that service. To edit this, click the pencil button in the modify column for that line item. The fourth column shows the Internal Port used by that service to establish communication from the router to the camera.
• Trap Port: This field allows the user to write in a trap port number. The trap port number should not be the same as the SNMP port. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.8. Multicast Multicast is a feature that enables the camera to broadcast its live view to multiple computers on the same network.
• • Realtime Monitor: This field allows the user to enter in a priority value for real time monitoring packets. The range is between 0-63. Command: This field allows the user to enter in a priority value for command packets. The range is between 063. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.10. HTTPS This menu allows the user to enable and create HTTPS certificates.
Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
o o • Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
• • • • • • Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
• • • • • • • Enable: This checkbox enables a video tamper alarm for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times. o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
5.4.3.2. Audio Detection This menu allows the user to modify audio detection settings. Below is a screenshot of the Audio Detect screen: Below is an explanation of the fields on the Audio Detect tab: ● Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage.
o Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. 93. ● Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
5.4.3.3.Alarm This menu allows users to activate relay controls for external alarms. Below is a screenshot of this menu. Below is a description of each feature: • • • Enable: Allows the user to enable the relay activation function Relay-In: Allows the user to set specific relayed alarms to the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
• • • • • • • Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
• • • • • Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera. Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when an SD Card abnormality is detected.
Below is an explanation of the fields on the Illegal Access settings tab: • • • • • Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event. Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when illegal access is detected.
o o o • o Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.
Below is an explanation of the fields on the Snapshot Schedule settings tab: • o o o • o Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green. Motion: Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated.
• o o • Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording. Calendar: This calendar allows the user to select days to designate as holidays.
• • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.4.2.
• • • • • • • Below is an explanation of the fields on the FTP settings tab: Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server. User Name: This field allows the user to input the username used to login to the FTP server.
• • • Below is an explanation of the fields on the Record Control settings tab: Pack Duration: This field allows the user to set how many minutes each file is comprised of. Pre-event Record: This field allows the user to specify how many seconds before an event should be recorded. Disk Full: This dropdown box allows the user to designate what the camera should do when the disk is full. There are 2 options: Overwrite or Stop.
• • • Below is an explanation of the fields on the General settings tab: Device Name: This field allows the user to change the device’s name. Language: This dropdown box allows the user to change the language used in the camera. Video Standard: This dropdown box allows the user to select either the NTSC or PAL video standard. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.5.1.
• • • • • • • • Time Zone: This dropdown box allows the user to change the time zone used in the camera. Current Time: This field allows the user to enter in the date and time manually. Clicking the PC Sync button allows the camera to sync with a Network Time Protocol (NTP) server. Enable DST: This checkbox allows the user to enable daylight savings time for the camera. DST Type: This radio button allows the user to select whether DST is based on the week, or a specific day.
• • • • • • Group Name: This column shows the group of the different accounts on the camera. Description: This column shows a description of the account. Modify: This column allows the user to modify the user account. Delete: This column allows the user to delete a user account. Note: The admin account cannot be deleted. Authority List: This box shows which user rights/authorities are assigned to an account. Add User: This button allows the user to add a new user to the camera. 5.4.5.
• • • Below is an explanation of the fields on the Auto Maintain screen: Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot. Auto Delete Old Files: This checkbox allows the user to enable the auto deletion of old files on the camera. Manual Reboot: This button allows the user to manually reboot the camera.
Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. 5.4.6 Information This menu section allows the user to view information about the camera for reference purposes. 5.4.6.1 Version This screen allows the user to see various information about the camera’s software versions, as well as other information. Below is a screenshot of the camera’s version screen: On this screen, software version, web interface version, and ONVIF version are displayed.
5.4.6.2.1. Remote Log This tab allows the user to enable and access remote logs within the camera. Below is a screenshot of this menu: To use this menu, check the enable check box to enable remote log functionality. Enter the IP address, port number and device number of the device you would like to pull remote logs from. To save your settings, click Save. If you would like to refresh the screen to show applied settings, click Refresh.
The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt. Click the Browse button to search for a custom alarm sound to use. 5.
6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: • The input voltage is too low or is not stable. • The insides of the camera have accumulated too much dust.
• • • • • • A privacy mask or screensaver may be enabled. The logged in user may not have enough rights to monitor real-time playback. The camera’s local video output quality is not enough. 8. Network connection is not stable. Below are a few possible reasons why this may be occurring: The network is not stable. There may be an IP address conflict. There may be a MAC address conflict. The PC or camera network card may be defective. The Ethernet cable is too long 9. The alarm signal cannot be disarmed.
• • • • • • • • • • • • • • • • • • • • • • Default Gateway – The node on the computer network that the network software uses when an IP address does not match any other routes in the routing table. DHCP – Dynamic Host Configuration Protocol is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers (i.e., a scope) configured for a given network. Fluency – Fluency described the lack of stuttering or excessive delay in a video stream.
FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2.
Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Pb Hg Cd Cr VI PBB PBDE ○ ○ ○ ○ ○ ○ （Panel） ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○ ○ ○ ○ Fastener ○ ○ ○ ○ ○ ○ Wire and Cable/Ac Adapter ○ ○ ○ ○ ○ ○ Packing Material ○ ○ ○ ○ ○ ○ Accessories ○ ○ ○ ○ ○ ○ Sheet Metal(Case) Plastic Parts O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the rel
damage to any assets. The consumer is not authorized to process such kind of substances or elements, please return to the corresponding local authorities to process according to your local government statutes. O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard.
