Installation and Configuration Guide Intellex® Version 4.
Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco International Ltd. © 2008 and its Respective Companies.
Warnings To reduce risk of electric shock, do not remove cover. No user serviceable parts inside. Refer servicing to qualified service personnel. Do not expose this appliance to rain or moisture. Do not install this product in hazardous areas where highly combustible or explosive products are stored or used.
License Information READ THIS LICENSE AGREEMENT BEFORE OPENING THE DISK PACKAGE, INSTALLING THE SOFTWARE, OR USING YOUR SYSTEM. THIS LICENSE AGREEMENT DEFINES YOUR RIGHTS AND OBLIGATIONS. BY BREAKING THE SEAL ON THIS PACKAGE, INSTALLING THE SOFTWARE, OR USING YOUR SYSTEM, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
license will substantially perform as described in the user documentation provided with the product when used with the specified hardware. CUSTOMER REMEDIES Sensormatic's entire liability and your exclusive remedy under this warranty will be, at Sensormatic's option, to a). attempt to correct software errors with efforts we believe suitable to the problem, b). replace at no cost the recording medium, software or documentation with functional equivalents as applicable, or c).
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Contents Before Installing the Intellex Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Programmable Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Video Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Camera Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 User-Defined Handlers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 PTZ Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Covert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting Up Schedules . . . . . . . . .
Contents Checking the Array Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Offline Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Setting Up a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Setting Up a Drive at the Intellex Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Questions & Answers. . . . . . . . . . .
Contents x Intellex®
Before Installing the Intellex Safety Guidelines • Ensure that installation work complies with electrical, fire, safety, communication, and building codes and ordinances. • Install the Intellex in a clean, dry location, where temperature and humidity are within product specifications. • Install the Intellex away from Electrical Magnetic Inducing (EMI) equipment, such as electrical generators, motors, unshielded speakers, and high voltage cables.
Before Installing the Intellex System Requirements Note This section includes system requirements for Intellex Ultra, DVMS, and LT. Intellex 4.2 Hardware Configuration Ultra 8- and 16-Camera Rackmount LT Hard drive options 500, 1000, 1500, 2000 GB 250 or 500GB 250, 500, or 750 GB 160 GB or 320 GB Memory Media drive 512 MB 512 MB 512 MB 512 MB Includes DVD-RW DVD-RW or CD-RW DVD-RW CD-RW 3U 4U 4U 4U Chassis Operating System: Intellex 4.
Before Installing the Intellex Features Ultra DVMS LT- 16Camera 8Camera 4Camera 8Camera 16Camera * * * * * * Hard drive failure advance notification * * * Network archive * * * Activity log * * * Direct dome control (USB-SNET) * * * Email alarm/system events * * * * * * Audio recording * Premier only Premier only Premier only Premier only Premier only Text recording * Premier only Premier only Premier only Premier only Premier only Tape archive * * *
Before Installing the Intellex Programmable Settings Setting Default Value Camera names Camera1–Camera16 Camera termination 75 Ω Security access Disabled Administrator PIN 1234 Schedule mode Regular Record settings Circular Mode, normal sensitivity, 60 ips (50 ips PAL) Alarm duration 5 seconds Alarm record settings 30 ips (25 ips PAL), normal quality, normal sensitivity Alarm on video loss Enabled Alarm display message Enabled Latch message Disabled Alarm input names AlarmIn1–Alarm
Before Installing the Intellex Display Color palette 16,777,216 colors (32 bits) Gray shades 256 (8 bits) Display controls Mouse-selectable buttons with indicator lights Note Pixel count reflects the digital display area and is not affected by NTSC/PAL signal differences.
Before Installing the Intellex Connector Use Applies to Intellex: Alarm Connector block with screw terminals. Ultra, DVMS, LT Keyboard Standard PS/2-style connector. All (not supplied) Mouse Input device with standard PS/2-style connector. All USB These connectors are used to add RS-232 ports, data storage devices, USB-Sensornet dome control modules, and other accessories to the Intellex. All Monitor HD15-S. SVGA monitor output for live display.
Before Installing the Intellex Front Panel DVD-RW Drive Power indicator Power switch Reset switch REC (recording indicator) illuminates when the unit records images to the image database. Ultra POWER Hard drives REC ALARM 4_0FP_1 Alarms indicator • Illuminates when alarm events occur but have not been reviewed. • Blinks when the notification screen appears. Power: Insert the reset tool into the pinhole to power on or off.
Before Installing the Intellex Rack-mounted Intellex Power switch Alarms indicator Reset button Power indicator CD Drive 3_2FP_1 Hard drive activity Fan Do not modify any BIOS or system settings or reconfigure any hard drives. During power-up, the Intellex splash screen appears. During initial power-up, a message may appear. Do not press buttons on the front panel or keys on the keyboard until this screen and message disappears, which may take 2 minutes.
Installing Hardware Connecting Cameras and Peripherals Caution Protect the unit against lightning. If part of a cable is installed outside a building, the entire cable is vulnerable to lightning. Install surge protectors on all vulnerable cables. Video Devices 1 Connect the cameras: a Connect the video cables from the cameras to the left BNC connector of each pair of connectors on the rear of the unit.
Installing Hardware 4 Connect an optional call monitor to the BNC connector on the Call Monitor board to see live video from a single camera (call mode) or from alarmed cameras in sequence (spot mode).
Installing Hardware 2 Connect a line level signal input and speakers. Ultra Speaker output (green) INT40_BP Microphone connector (pink) Line In (blue) DVMS/Rackmount Microphone connector (pink) Speaker output (green) Line In (blue) Note The layout of the rear panel varies slightly with different motherboards. Connecting Optional Components You can connect the Touch Tracker, keyboard, mouse, printer, and other devices.
Installing Hardware • For DVMS only, connect an optional Live/Playback monitor to the BNC connector on the VACD board to view live, or playback, video without the Intellex interface. Ultra INT40_BP Keyboard USB ports COM2 connector Printer DVMS/Rackmount Mouse Printer Keyboard USB ports Live/Playback BNC connector Note The layout of the rear panel varies slightly with different motherboards.
Installing Hardware Connecting Alarms to the Intellex The alarm connectors on the back of the unit accept up to 18 alarm inputs and 16 alarm outputs. The alarm outputs are TTL outputs 4VDC, 6 mA. Ultra INT40_BP Alarm connectors DVMS Earth point for 16 Channel Note The layout of the rear panel varies slightly with different motherboards. Note For EMC compliance shielded twisted pair alarm cable should be used on the DVMS with the shield terminated at the earth point.
Installing Hardware 16-Channel Alarms In Pin No. 14 Assignment Alarms Out Pin No.
Installing Hardware 8-Channel On an 8-channel Intellex, the alarm adapter is a rectangular board that connects into the DB37 port. The pinout looks like this: Alarms In Pin No. Assignment Alarms Out Pin No.
Installing Hardware Rack Mounting the System The Intellex rack-mounting chassis has pre-drilled holes to install the included rack slides. Mount the unit by attaching rack slides to the chassis and using the included front mount rack holes. Ensuring Proper Rack Mounting Consult with the supplier of your equipment rack for adequate rack mounting for the unit’s weight, for the proper hardware, and for the procedure for mounting this product safely and usably. Avoid uneven loading or mechanical instability.
Configuring the Intellex Configuring the Operating System The Intellex uses the Windows® operating system to configure the regional, mouse, time zone, network, printer, and language settings; you must exit to Windows. Please note that exiting to Windows is a protected feature. You must have the Exit to System privilege to access it. Windows screens appear in English, regardless of the language version of Intellex.
Configuring the Intellex 1 Exit from the Intellex system (refer to Exiting to Windows on page 17). Caution Exiting from the Intellex Ultra system will cause a complete loss of video. 2 Double click on the Composite Video Output Configuration icon.
Configuring the Intellex Setting System Information 1 Configure the regional settings: a From the Control Panel, double-click Regional and Language Options. The Regional Options Tab of the Regional and Language Options appears. b Select your country from the Standards and Formats option. Note You can customize your country selection by clicking the Customize button. This allows you to change numbers, currency, time and date. c Select your country from Location. d Click on the Languages Tab.
Configuring the Intellex 6 Change the default printer: a From the Control Panel, double-click Printers and Faxes. b Choose the default printer then select File > Set as Default Printer.
Configuring the Intellex Setup Options On the main screen, click Setup. The Setup Options screen appears. Note You must have appropriate privileges to access setup options. See page 42. Setting Up Cameras 1 From the Setup Options screen, click Cameras. 2 From the Names tab, name each camera.
Configuring the Intellex Termination From the Termination Tab, select 75 Ω or Hi-Z for each camera. • Set the termination to 75 Ω if the loop-through is not being used. • Select the Hi-Z if the video signal is looped to another device. Gain Mode From the Gain Mode tab, adjust video signals that are too bright or dark: Reduce Gain: Decrease the video signal Normal: Default setting Choose Boost Gain to amplify the video signal. 22 Boost Gain Length of twisted pair wire Low < 500 ft.
Configuring the Intellex Camera Control 1 From the Camera Control tab, choose a camera handler, a driver allowing the Intellex to control specific cameras or devices. The Setup button adjacent to that camera is now active. Note If you want to select a camera that Intellex does not directly support, you can install a custom handler from the User-Defined Handlers tab. Refer to User-Defined Handlers on page 24.
Configuring the Intellex 3 Select the camera address, comm port, and monitor number from the handler setup screen. Note Some camera handlers do not use comm ports or monitors. For these, the Comm Port and Monitor Number fields do not appear. Make sure that you set up every camera that has a selected camera handler, so that Intellex functions properly.
Configuring the Intellex A standard Windows file browsing window appears. 2 From the Windows dialog, select the handler definition file for your dome camera, and click Open, which closes the Windows dialog. The User-Defined Handlers screen appears with the handler you selected, indicating Intellex now recognizes it. 3 Click OK. The Setup Options menu reappears. 4 From the Setup Options, click Cameras, and select the Camera Control tab.
Configuring the Intellex PTZ Cameras Use this feature to activate PTZ (pan, tilt, zoom) cameras based on an alarm event. The PTZ Triggers tab displays a list of previously defined triggers. Lists the camera that is alarmed to trigger a PTZ action Click to add a new trigger to the system. The alarm types that trigger a PTZ action Highlight an existing trigger, and click to modify its settings.
Configuring the Intellex Specify the response to the alarm. Specify the conditions that cause an alarm to trigger a PTZ camera action. Default selection Trigger Dialog 1 From the Alarm Camera dropdown list, select the alarmed camera that you want to trigger a response. 2 From the Alarm Types list, select one or more alarm types to trigger the response. You must select at least one alarm type.
Configuring the Intellex After configuring the PTZ triggers, during normal Intellex operation, if another camera control session is already controlling the PTZ camera when its triggering alarm occurs, the triggered action fails and registers in the Activity Log. The category is called Surveillance, and the activity is called Camera Control.
Configuring the Intellex Covert Mode 1 To remove the selected camera from view and appear disconnected, from the Covert Mode tab you can choose Covert. Note Covert mode is not available for camera 1. 2 Click OK. Note You must have Administrator authorization to enable or disable viewing covert cameras. When Covert mode is disabled in classic security mode, all live and recorded video is visible to all users. See page 42.
Configuring the Intellex Setting Up Schedules Schedule recording to accommodate specific applications: set up a regular schedule or a custom schedule. Regular Schedules Set up the same schedule for all cameras, every day of the week. Changing the schedule can affect the recording’s duration. Use defaults when possible. 1 From the Setup Options screen, click Schedule. 2 From the Mode tab, click Use Regular Schedule. 3 Select the Quality tab.
Configuring the Intellex 7 Click OK to save all the settings made above. Day Night Setting Up Live Filters For more information, see the User’s Guide. Setting Up Motion Detection 1 From the Setup Options screen, click Schedule. 2 If you are using Regular Schedule mode, Camera 1-8 and 9-16 tabs appear. From these tabs, choose Day Filter > Motion Detection. Click Setup. Note If you are using Custom Schedule mode, see step 4b on page 36, to navigate to the live filters.
Configuring the Intellex 5 Repeat steps 2–4 for the Night Filter. Draw zone Slider Setting Up Perimeter Protection Perimeter protection searches for objects that cross into or out of the target area. 1 From the Setup Options screen, click Schedule. 2 From the Camera 1-8 and 9-16 tabs, choose Day Filter > Perimeter Protection. Click Setup. 3 In the draw zone: click and draw the target area. The shape must form an enclosed boundary. 4 Adjust sensitivity with the Sensitivity slider. Click Apply.
Configuring the Intellex Setting Up Light Change 1 From the Setup Options screen, click Schedule. 2 From the Camera 1-8 and 9-16 tabs, choose Day Filter > Light Change. Click Setup. 3 In the draw zone: click and draw the target area. The shape must form an enclosed boundary. 4 Adjust the sensitivity with the Sensitivity slider. Click Apply. The filter allows only one detection area. 5 Repeat steps 2–4 for the Night Filter.
Configuring the Intellex 7 Click Apply. 8 Repeat steps 2–5 for the night filter. Select a Data Lifetime Mode 1 From the Setup Options screen, click Schedule. 2 Select the Data Lifetime tab. • Disabled prevents any scheduled deletion of video data (default). • Select Cameras specifies individual cameras. Click Setup to display available cameras and their data lifetime, then select individual cameras and data durations. • All Cameras specifies the data duration for all cameras.
Configuring the Intellex a To customize the first and last days of the weekend, in the Weekend Days box, select any day of the week from the First full day and Last full day dropdown menus. b Select weekend and holiday start and end times from the appropriate boxes. 4 Select the tab for the schedule: Weekday, Weekend, and Holiday. a To schedule active record time, select Active (default). Click and drag to highlight the time block for custom scheduling.
Configuring the Intellex b Click Setup. Choose the Quality, Sensitivity, Resolution, and Live Filter. Click OK. For information about live filters, see page 31. c To schedule alarm recording time, click Alarmed then click and drag to highlight the time block for custom scheduling. d Click Setup. Select the Pre-Alarm Quality, Pre-Alarm Sensitivity, Pre-Alarm Resolution, Live Filter, and the Pre-Alarm Duration from the Alarm Segment setup screen. Click OK.
Configuring the Intellex • Use Auto Rate Mode evenly distributes ips rate across active cameras; go to step 3 to set up Auto Rate Mode. • Use Camera Selectable Rate Mode sets the rate of each camera; go to step 4 to set up Camera Selectable Rate. 3 Set up Auto Rate Mode: a Click Use Auto Rate Mode. b In Regular or Custom Schedule Mode, choose a Normal Rate. c In Regular or Custom Schedule, choose an Alarm Rate. d Click OK. 4 Set up Camera Selectable Rate: a Click Use Camera Selectable Rate Mode.
Configuring the Intellex d Click OK. Rate slider The first number represents how much of the recording capacity is being used The second number represents the total available capacity. 38 Individual sliders. If you cannot drag the slider any further to the right, it means that you have used the maximum recording capacity. To regain recording capacity on a camera, another camera’s sliders would have to be reduced.
Configuring the Intellex Adding, Editing, and Deleting Text Source 1 From the Setup Options screen, click Text. 2 Click Add or Edit. 3 From the Text Source tab, give the text a title in the name field. 4 Choose a handler type from Type. Click Setup. • For General Text, the end-of-line delimiter allows Intellex to parse the text correctly for matching search criteria as well as display. • For American Dynamics Printer Interface, select one or both options. 5 Select a connection type, and click Setup.
Configuring the Intellex If you select COM Port, the following screen appears: 6 Select a COM Port, Bits Per Second, Data Bits, Parity, Stop Bits, and Flow Control from the lists. For information about text, see the User’s Guide. If you select IP Port, the following screen appears: 7 Enter an unused IP port number in the Text Stream TCP/IP Port edit box. Note The dialog automatically enters a suggested value. The Used Text IP Ports dropdown lists ports used by other text streams, which are unavailable.
Configuring the Intellex 9 From the Alarms tab, click Apply selected exceptions as a group to generate an alarm: • If you selected at least one receipt definition • If a receipt definition marker is in the current receipt • If all selected text exceptions report a match for the current receipt 10 Click Build Exceptions to generate advanced text exceptions. a Click Add to create a text exception or click Import to import a file containing text exceptions.
Configuring the Intellex Setting Up Classic Security Options 1 From the Setup Options screen, click Security. 2 Select Classic Security and click OK. Select the level of security. 3 At the prompt to enable security, click Yes. 4 Using the virtual or physical keyboard, enter the security administrator’s PIN. Click OK. 5 At the prompt, click OK. 6 Log on to the Intellex: enter the security administrator’s PIN. Click OK. 7 From the main screen, click Setup. 8 From the Setup Options screen, click Security.
Configuring the Intellex This window displays all authorized users. Select functions the user can modify. Note Click on the Security Setup button to enable a user to export video from playback on to a CD or DVD. Then select the Export Video Enable button for the specified user as shown below and click OK. This field displays the authorized user. Enable the specified user to export video on to a CD/DVD. Click OK to confirm. d Click OK. 11 To remove a user, click Delete.
Configuring the Intellex Setting Up Record Mode 1 From the Setup Options screen, click Record Mode. 2 Choose Linear or Circular recording behavior when the database is full. • Linear: when the database is full, the unit displays a notification screen and recording stops. Triggers a notification screen when image database is 50% full or greater. • Circular: when the database is full, the unit starts recording from the beginning of the database and records over old video.
Configuring the Intellex • Latch Messages—to require the operator to clear alarm messages manually from screen using Utility > Clear Latched • Alarm on Video Loss—to generate an alarm when the unit stops receiving video signal from any camera • Alarm Message Display—to display the ALARM message on the camera’s image when an alarm occurs • Unit Alarm Out—to energize alarm output 16 when any alarm event occurs • Message Alert—to energize alarm output 16 when the unit is in linear mode and a notification scre
Configuring the Intellex same start and end time. Normal Duration instructs the Intellex to use the duration from the General tab for an alarm event on the corresponding alarm input. 8 To configure alarm notification via a parallel port: a Select the Parallel Port Event tab. The following screen appears. b Select Enable Parallel Port event notification. If you deselect this option, the parallel port acts as a simple parallel port that can be used by parallel port printers.
Configuring the Intellex Setting Up Display Settings 1 From the Setup Options screen, click Display. 2 From the Mode tab: a Set the Sequencer Dwell, the amount of time the unit displays a camera’s images before switching to the next camera when you select the sequencer. b Set the Playback to Monitor: Yes to send Playback to the composite video output (sends live video when not in playback). No to use the composite video output only for live video display.
Configuring the Intellex Setting Up the Port Address, Live Network Client Connections and Streaming Clients Specify a fixed port address for the Intellex. Change the default settings only if network conditions require. 1 From the Setup Options screen, click Port Address. 2 Highlight and enter new settings. 3 Choose the number of Max Live Clients to limit the number of remote users who access the Intellex. Live connections include live viewing and download clients.
Configuring the Intellex Setting Up the Archive Schedule To use Archive Schedule, attach a mass storage device such as DAT. Archiving All 1 From the Setup Options screen, click Archive Schedule. 2 From the Mode tab, click Archive All to configure the same archive schedule for all cameras, every day of the week. 3 Select the Time tab and set start times for day and night operation. Setting up a Custom Archive Schedule 1 From the Setup Options screen, click Archive Schedule.
Configuring the Intellex Setting Up Email Notification 1 To generate email notification to specific individuals or distribution lists in case of system events and camera alarms, from the Setup Options screen, click Email. The Email Notification Setup screen appears. 2 From the Summary tab, view the list of events and cameras that can trigger email notification.
Configuring the Intellex 3 To modify an item in the source list, highlight it, and click Edit (or double-click it). The Email Setup screen appears. 4 From the Email Setup screen, you can: a Enable or disable email b Set the email priority c Set the frequency d Add more text to the email message e Select entries from the Master Recipient list to add to the Destination Recipient list f Remove entries from the Destination Recipient list g Add new recipients to the list 5 Click OK to save your update.
Configuring the Intellex 6 Select the Configuration tab to set up an email configuration. 7 In the Email Server fields, enter the name and port number of the recipient’s email SMTP server. 8 In the Sender fields, enter the name and email address of the user sending the notification. 9 In the Authorization fields, enter the method (determines what security protocol is used by the sender’s SMTP server), User ID, and Password.
Configuring the Intellex 3 Select the Recipients tab to add an email address or to edit the master recipient list. 4 Select one email address from the Master Recipient List, and click Edit. The selected email address appears. 5 Edit the email address as desired, and save the update. Updated master list appears. Saving the Set Up American Dynamics recommends saving the configuration to CD. 1 Exit to Windows. a From the main screen, click Utility. The Utility Options screen appears. b Click Exit.
Configuring the Intellex 54 Intellex®
Configuring Anti-Virus Detection The Intellex Anti-Virus (AV) modules are compatible with: • McAfee 7.1 Enterprise Edition • Symantec AntiVirus 8.1 Corporate Edition Note Refer to McAfee or Symantec documentation for setup and use information. Configuring the McAfee Module 1 Install McAfee 7.1 Enterprise Edition software. 2 Verify that it is installed on Intellex: the virus shield icon must appear in the system tray. If McAfee is not installed, an error message appears when you try to install it.
Configuring Anti-Virus Detection 9 The McAfee AV configuration tool for Intellex creates a new automatic update task only if you have any automatic update tasks scheduled before running the Intellex AV module. Note Any previous user settings are reset. Schedule automatic updates during a period of low usage to avoid losing frames of recorded video. Configuring the Symantec Module 1 Install Symantec 8.1 AntiVirus Corporate Edition software.
Configuring Anti-Virus Detection Custom Scan Symantec does not create an automatic scan. You must schedule the virus scan jobs created by the configuration tool. Schedule these scan jobs during a period of low usage to avoid losing frames of recorded video. 1 To schedule a scan, select Scheduled Scan > New Scheduled Scan and follow the prompts. 2 From the Scan Options screen, set the Throttling Options (priority when idle and priority when not idle) to the lowest setting, 3.
Configuring Anti-Virus Detection 58 Intellex®
RAID Installing the Hard Drives You must install the 4 hard drives packaged with the Intellex Ultra. The hard drives are each contained in a caddy and are easy to install. 1 Remove the drives from the packaging. 2 Unlock the front cover of the Intellex Ultra unit and open the front cover. 3 Press the latch release on the left side of the drive caddy. Caution The latch must be open before installing the hard drive.
RAID Setting Up Email Alerts Set up your Intellex Ultra system to send email notifications in case of drive problems. To set up email notifications, use the 3ware 3DM2 Windows utility. 1 Double-click the 3DM2 icon on your Windows desktop, or go to Start > Programs > 3ware > 3DM2 > 3DM 2 Web Interface. 2 Go to Login, choose login as Administrator, and type the password 3ware. 3 Click on 3DM2 Settings.
RAID 4 On the ensuing screen under Email notification, select the new type of event for notification from the dropdown list 5 Click Save Email Settings button. Troubleshooting a RAID Problem Caution Prompt action is needed when the array status becomes degraded. Any new drive failure results in complete loss of stored data. The RAID controller sets the array to degraded any time there is a read or write failure when accessing a drive.
RAID Array Degraded Status 1 Exit the Intellex application and go to the Windows desktop. 2 At the Windows desktop, click Start > Programs > 3ware > 3DM2 > 3DM 2 Web Interface. 3 Go to Login, choose login as Administrator, and type the password 3ware. 4 Click Information > Drive Information on the top navigation bar. 5 A list of drives and their status displays. Check which drive has failed. 6 Check all connections to the drive and refresh the 3DM2 page.
RAID Setting Up a Logical Drive You must format unallocated disk space to record data to the drives: 1 Exit to Windows. 2 Right-click My Computer. Select Manage. The Computer Management window appears. 3 Under Storage, click Disk Management. Disk 1 shows Unallocated Disk Space for the 4 data drives combined. 4 Right-click in the Unallocated space. Select Create Partition. A Create Partition Wizard appears. 5 Click Next. 6 Select Extended Partition. Click Next.
RAID Questions & Answers Question 64 Answer Are the Intellex RMS drives hot-swappable? Yes. You can easily swap a defective hard disk without powering down. What do I do if a hard disk fails? Identify the failed hard disk using the 3DM2 utility, and follow the on-screen recommendations. It may mean, replace the hard disk and start rebuilding. How long will I have to stop recording to replace the hard disk? The disk replacement process can be completed in 10–15 minutes.
Intellex IP Intellex IP Intellex IP v4.1 is the product in the Intellex family that accepts video information from IP devices rather than from conventional video cameras. This system lets users record video, monitor alarms, and control cameras that are attached to the Internet. Intellex IP is compatible with the Windows XP operating system. The network configuration is fundamental to the Intellex IP system because video travels over the network.
Intellex IP 1 For information on setting up and installing Intellex IP, see the Intellex IP Quick Setup Guide. Green light indicates the unit has power, but you must press the power button to start Intellex IP 2 Follow the prompts and enter information as for the standard Ultra 4.1 application. 3 From the main screen, select Setup. The Setup Options screen appears.
Intellex IP IP addresses Intellex IP camera numbers that are assigned Manage IP sources List of configured IP sources Click to add a new IP source. The IP Device Type screen appears. Click to modify properties of the highlighted IP source Select the type of IP source from the list to add to the system. Click OK. Click to delete the highlighted IP source. The confirmation screen appears. Confirm before deleting the IP source configuration. Click Yes to remove the IP source settings.
Intellex IP Setting Up Parameters for IP Devices Set up the parameters for each IP device and each channel of video supported by a device. Note To configure the IP address of a device, see the manufacturer’s instructions. The server type depends on the device category. Specify the communications port of IP device, typically 80 for a camera/server. Specify a name for each video stream. Select a resolution for each video stream. Select a maximum allowable image rate for each video stream.
Intellex IP Setting up a PAL Bosch IP camera This section describes how you can configure your Intellex to communicate with a PAL Bosch IP camera handler. 1 From the Intellex main screen, select Setup. The Setup Options screen appears: 2 Select IP Sources. The IP Sources screen will be displayed showing all configured IP devices. 3 Select Add. The IP Device Type window appears: 4 Select the Bosch Camera option from the drop down list and click on OK to confirm.
Intellex IP 5 Enter the following Network Information parameters: • Server Type — assign as NWC 0455 Server • Address — enter the IP address of the Bosch IP camera • Port — specified by the user (the default is 80) • Username — specified by the user • Password — specified by the user.
Intellex IP Note The value specified for the maximum rate is rounded up to the nearest supported interval as shown in the following table: Full rate 25ips Every second image 12.5ips Every third image 8.3ips Every fourth image 6.25ips Every fifth image 5ips Every sixth image 4.16ips Every seventh image 3.57ips Every eighth image 3.125ips Every ninth image 2.77ips Every tenth image 1ips 7 Select OK to confirm the settings.
Intellex IP Adding a VideoEdge™ Device The VideoEdge™ IP Encoder (hereafter referred to as IP Encoder) offers high performance IP video streams for up to four analog video sources. The IP Encoder is specifically designed for security video which produces compressed video that is up to nine times more efficient than MPEG-4 and MJPEG products. The VideoEdge™ IP SpeedDome Ultra 8 (hereafter referred to as IPSDU8) offers network connectivity for a single channel IP network.
Intellex IP 4 Select either the AD 4 Channel or ADSDUIH (IPSDU8) from the IP Device Type drop-down list followed by OK. The Discover AD Devices screen will be displayed. All AD devices within the same subnet as the Intellex IP are discovered and displayed in the list. The list will include previously discovered and configured devices. Note If the device being added does not appear in the list, and is on the same subnet as the Intellex, select Refresh.
Intellex IP Stream 2 applies to the IP Encoder only and not the IPSDU8. 10 Enter the following Network Information parameters • Server Type — this should be set to ADEIP4 for the IP Encoder and ADSDUIH for the IPSDU8 • Address — this is the IP address of the device • Port — this should be set 5001 for both the 4 Channel IP Encoder and the IPSDU8.
Intellex IP Changing an AD device configuration Once an IP Encoder or IPSDU8 have been added to the IP Sources, both the configuration and the device settings can be modified. Modifying an IP Encoder’s or IPSDU8’s configuration 1 From the main screen, select Setup. 2 Select IP Sources. 3 Highlight the required IP Encoder or IPSDU8, then select Device Setup. A new browser window will open displaying the Main Configuration Page.
Intellex IP Setting the Record Rate In Intellex IP, camera resolution is measured in Common Interchange Format (CIF). CIF Record Rate 1 CIF = 320 × 240 pixels < 480 ips 2 CIF = 640 × 240 pixels < 240 ips 4 CIF = 640 × 480 pixels < 120 ips The higher the camera resolution, the more system resources are consumed. A camera at 4 CIF resolution uses 4 times the system resources as a camera at CIF resolution. If all cameras are configured at CIF resolution, you can configure an aggregate rate of 480 ips.
Intellex IP Setting Up the Rate From the Setup Options screen, click Rate. The Per Camera Rate Configuration dialog appears. Click to set rates to the maximum possible values for the total system rate and individual maximum rate settings for each camera. Configure the recording frame rate of IP system. Adjust the sliders to set frame rates for minimum, normal, and alarm. Move individually or in groups of 2 or 3.
Intellex IP 78 Intellex®
Intellex Web Server Overview The Intellex Web Server (IWS) allows you to remotely view video and control cameras through a secure web connection. The system is equipped with secure login settings and users can be added and deleted using IntellexWebServerUserAccounts program located on the Intellex Desktop. Once you have logged onto the Web page, you can view live video from cameras connected to the Intellex. IWS also allows you to control any PTZ cameras using the same controls as the Intellex.
Intellex Web Server User Accounts Creating an Account 1 Exit Intellex to your Windows desktop: a From the Intellex main screen, click Utility. The Utility Options screen displays. b Click Exit. A confirmation dialog displays. c Click Yes to exit to Windows. The PIN Code screen displays. d Enter the system exit code. (Contact your dealer or system administrator for this code). e Click OK. 2 On the Desktop, double-click on the Intellex Web Server User Accounts icon.
Intellex Web Server Connecting to an Intellex 1 Open a Web Browser. 2 In the address bar, type followed by the IP address or Intellex machine name. The Video Server screen displays: 3 Click on View Video. 4 Enter your user name and password and click OK. 5 If this is the first time you are logging into IWS, the following screen will display: Click on the Active X bar to install.
Intellex Web Server 7 The Server Video Page displays: 8 Select a NetCam View from the dropdown list. You can choose 2*2, 3*3, and 4*4 multi-pane views or select a specific camera to display in a single-pane view. Note Click on a camera while it is in any multi-pane view to switch to a single-pane view. Click on the camera again to switch back to the multi-pane view. 9 Optional: Select DirectDraw support during live display and image playback.
RAID Storage System Compatibility Drive Failure Notification The data integrity in a RAID 5 storage unit is not affected if a single drive fails. All previously recorded data is still available and new data can be written to the storage unit. If a second drive fails, however, all of the stored data will be lost. It is important that a drive failure is recognized as soon as it happens and the drive is replaced as soon as possible.
RAID Storage System Compatibility Sample Drive Failure Notification In the event of a drive failure, a message similar to the one below automatically displays on your Intellex. The following sample message displayed when a drive was removed. Once the failure is restored, a message similar to the one below automatically displays on your Intellex. The following sample message displayed when the removed drive was restored.
RAID Storage System Compatibility Large Database Support Large database support (greater than 4 terabytes) is available, but it has to be configured. If your Intellex configuration requires more than 4 terabytes of storage, you need to perform the following procedure on an Intellex unit running software version 4.0 SP1 (4.03) or greater. DO NOT perform this procedure if large database support has previously been configured as you will unnecessarily lose all saved data.
RAID Storage System Compatibility 86 Intellex®
Index Symbols E 3Ware 3DM2 Utility 59 E-mail setting up alert notifications 60 e-mail adding alert recipients 60 removing alert recipients 60 e-mail alert notifications 60 E-mail alerts 60 Email notification 50 environmental requirements 6 events adding and removing 60 exiting to windows 17 Export Video Enable 43 A alarms 13, 44 alerts setting up notifications 60 anti-virus tools 55, 79, 83 archive schedule 49 audio 41 B Bosch IP camera handler 69 F C Camera control 23 camera rate 36 classic security
Index L License Software iv License Information iv License, Grant iv M McAfee 55 Microsoft Installer 17 miscellaneous parts 16 Streaming Clients 48 Surveillance 28 Symantec 56 system requirements 2 System View, Overall 8, 57 T text source 39 Troubleshooting a RAID Problem 61 U N network connections 15 O Offline array 61 Overview, Intellex SDK 9, 55, 79, 83 User-defined handlers 24 Using single camera schedule 36 V video format 4 W P Policy Manager 43 port address 48 power supply 6 PTZ cameras 26 W
