User’s Manual English APC Smart-UPS® 1400VA XL 230VAC/120VAC/100VAC 3U Rack and Stack Uninterruptible Power Supply 990-1079, Revision 01 10/01
TABLE OF CONTENTS 1: Safety Information............................................................................................................................................................ 1 Handling Safety.................................................................................................................................................................. 1 Electrical Safety....................................................................................................................
1: SAFETY INFORMATION American Power Conversion Corporation (APC) is the leading national and international manufacturer of state-of-the-art uninterruptible power supplies, redundant switches, power management software, and related equipment. APC products protect hardware, software, and data from the threat of power disturbances in business and government offices throughout the world.
In order to maintain compliance with the EMC directive, output cords attached to the UPS should not exceed 10 meters in length. Pluggable equipment includes a protective earth conductor that carries the leakage current from the load devices (computer equipment). Total leakage current must not exceed 3.5 mA. DEENERGIZING SAFETY If the unit has an internal energy source (battery), the output may be energized when the unit is not connected to a utility power outlet.
2: INSTALLATION The UPS has a “rack and stack” design that provides two mounting options. The UPS can be mounted in a 46.5 cm (19-inch) equipment rack or stacked on a battery pack(s) model SU24RMXLBP2U. Hardware is provided for either option. UNPACKING Inspect the UPS upon receipt. APC designed robust packaging for your product. However, accidents and damage may occur during shipment. Notify the carrier and dealer if there is damage.
STACKING THE UPS ON A BATTERY PACK Note: For rack mounting, proceed to Mounting the UPS in a Rack, below. Do not step on the UPS. The UPS chassis is not designed to support additional weight. When stacking the UPS with an external battery pack, position the UPS on top of the 2U battery pack. The top of the battery pack has indentations for proper placement of the feet on the bottom of the UPS. 1. Unpack the four mounting feet shipped in the mounting kit. 2.
3. Attach the mounting brackets to the UPS before mounting the UPS in your rack, (below). Each mounting bracket attaches to the UPS with four screws (included). Two sets of bracket holes are located on the sides of the UPS. If you are using a four-post rack, attach the mounting brackets in the forward position. For two post rack mounting attach the brackets at the mid-point position. Four-Post Rack Bracket Position Two-Post Rack Bracket Position 4.
2. Locate the battery cables tucked on top of the battery . 3. Locate the UPS battery connector jack to the right of the battery tray. 4. To connect the battery cable plug to the battery jack, push the plug into the jack firmly to ensure a tight connection. You will hear a “snap” when the connector is seated properly. 5. Tuck the white cord and the battery cables into the space above the UPS battery. 6. Close the battery door and replace the screws. 7.
connection, loosen the screw and connect the surge suppression device ground lead. Tighten the screw to secure the lead. • 3. 100V models: In order to operate at the full VA rating of the 1400VA product, the supplied 15A plug must be replaced with a 20A plug. This change must be done by qualified service personnel. Refer to the web site, www.apc.com/support for additional information. Turn on all connected equipment. To use the UPS as a master ON/OFF switch, be sure all connected equipment is switched ON.
3: OPERATION SMART-UPS FRONT PANEL OPERATION The ON and OFF buttons are used to power the UPS and act as master controls for the connected equipment. Make sure connected equipment is switched to the ON position. The UPS remains on as long as it is attached to utility power. Power On Power Off Load button to supply power to the UPS and conPress and release the nected equipment. The equipment is immediately powered and the UPS performs a self-test. Press and release the nected equipment.
SELF-TEST Automatic Self-Test The UPS performs a self-test automatically when turned on, and every two weeks thereafter (by default). Refer to User Configurable Items for details on changing the default interval. Automatic self-test eases maintenance requirements by eliminating the need for periodic manual self-tests. During the self-test, the UPS briefly operates the connected equipment on battery. If the UPS passes the self-test, it returns to online operation.
AVR Trim This LED illuminates to indicate the UPS is compensating for a high utility voltage. AVR Boost This LED illuminates to indicate the UPS is compensating for a low utility voltage. BATTERY POWER If the utility power fails, the UPS can provide power to the connected equipment from its internal battery for a finite period. The UPS sounds an alarm—four beeps every 30 seconds—while operating on battery power. The alarm stops when the UPS returns to online operation.
SMART-UPS REAR PANEL 230V models 120V/100V models BASIC CONNECTORS Serial Port Power management software and interface kits can be used with the UPS. Use only interface kits supplied or approved by APC. If used, connect the interface cable to the 9-pin computer interface port. Secure the connector screws to complete the connection. Use an APC supplied cable to connect to the Serial Port. DO NOT use a standard serial interface cable since it is incompatible with the UPS connector.
DEFAULT SETTINGS Voltage Sensitivity The UPS detects line voltage distortions (such as spikes, notches, dips, and swells) as well as distortions caused by operation with inexpensive fuel-powered generators. By default, the UPS reacts to distortions by transferring to on-battery operation to protect the connected equipment. Where power quality is poor, the UPS may frequently transfer to onbattery operation.
ON BATTERY OPERATION The Smart-UPS switches to battery operation automatically if the utility power fails. While running on-battery, an internal alarm sounds (periodic beeps). Press the button (front panel) to silence the UPS alarm (for the current alarm only). You can change the audible indicator if you are using the PowerChute software. If the utility power does not return, the UPS continues to supply power to the connected equipment until exhausted.
4: USER CONFIGURABLE ITEMS NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE OR OPTIONAL HARDWARE. FUNCTION FACTORY DEFAULT Automatic SelfTest Every 14 days (336 hours) Every 7 days (168 hours), On Startup Only, No Self-Test This function sets the interval at which the UPS will execute a self-test. Refer to your software manual for details. UPS ID UPS_IDEN Up to eight characters to define the UPS Use this field to uniquely identify the UPS for network management purposes.
NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE OR OPTIONAL HARDWARE.
5: TRANSPORTING YOUR SMART-UPS Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations. The battery may remain in the UPS; it does not have to be removed. DISCONNECTING THE BATTERY FOR TRANSPORT The battery is accessible from the front of the UPS. This procedure requires a Phillips head screwdriver. 1. Shut down any equipment attached to the UPS. 2. Disconnect the UPS from the power supply. 3. Face the front of the UPS to remove the bezel.
6: STORAGE AND MAINTENANCE STORAGE STORAGE CONDITIONS Store the UPS covered and positioned as for proper functioning, in a cool, dry location, with its batteries fully charged. Disconnect any cables connected to the computer interface port to avoid unnecessary battery drainage. EXTENDED STORAGE At -15 to +30 °C (+5 to +86 °F), charge the UPS battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS battery every three months.
REPLACING THE BATTERY MODULE 1. The plug on the new battery module is taped to the side of the battery. Remove this tape allowing the plug and the attached white cord and battery cables to come to the front of the battery. 2. Supporting the new battery module on the bottom, align it with the battery door opening and slide it into the compartment. 3. Locate the UPS battery connector jack to the right of the battery tray. 4.
7: TROUBLESHOOTING Use the chart below to solve minor Smart-UPS installation and operation problems. Refer to the APC web site, www.apc.com, for assistance with complex UPS problems. PROBLEM AND POSSIBLE CAUSE SOLUTION UPS WILL NOT TURN ON button not pushed. UPS not connected to utility power supply. UPS input circuit breaker tripped. Very low or no utility voltage. Battery not connected properly. UPS WILL NOT TURN OFF Internal UPS fault.
PROBLEM AND POSSIBLE CAUSE SOLUTION ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down and the battery None. The UPS will return to normal operation when the power is is discharged from an extended outage. restored and the battery has a sufficient charge. THE REPLACE BATTERY LED IS LIT Weak battery. Replace Battery LED flashes and short chirp is emitted every two seconds to indicate the battery is disconnected. Failure of a battery self-test.
SERVICE If the UPS requires service do not return it to the dealer. Instead, follow these steps: 1. Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems. 2. Verify that no circuit breakers are tripped. 3. If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support. Note the model number of the UPS, the serial number, and the date purchased.
8: REGULATORY AND WARRANTY INFORMATION REGULATORY AGENCY APPROVALS AND RADIO FREQUENCY WARNINGS 230V MODELS This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective actions. 120V MODELS 120V STANDARD CLASS A MODELS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
DECLARATION OF CONFORMITY LIMITED WARRANTY American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support.
