User Manual

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TROUBLESHOOTING
If the phone does not work properly, please check the following
troubleshooting and find a solution. If you can’t solve the problems,
please contact your local dealer for help.
Questions Solutions
Cannot make or receive
calls.
Check whether the phone is powered on or not.
Check if the battery is lack of power.
Check if the signal is strong enough.
Check if you’ve set ‘Call Barring’, SDN or the
other options in Call Set menu.
Check if you’ve set the ‘Call Divert’.
Check if you’ve placed the SIM card properly.
Conversation volume is low. Check if you’ve set the Voice Volume too low.
Does not ring when an
incoming calls comes in.
Check if you’ve set ‘Silent’ or ‘Vibrator’ modes.
Check if the ring volume is set too low.
Check if the surrounding noise is too loud.
Check if you’ve set the ‘Call Divert’.
LCD is not clear. Check if you’ve set the LCD contrast too low.
The keypad doesn’t work. Check if you’ve locked the keypad.
The one on the other part of
the line cannot hear you.
Check if you’ve set ‘Mute’.
Check whether you speak near the MIC.