User manual

Table Of Contents
APPENDIX
93
Helpline 0844 800 6503
(See page 91 for costs and hours of operation)
Screen frozen or no
response when
pressing keys.
No connection to the
mobile telecommuni -
cation network.
The “Insert SIM“
message appears in
the display.
The battery cannot be
charged or is empty
within a short time.
Remove the battery for 3 minutes
and try again.
Contact your service provider.
Ensure that the SIM card has
been installed correctly. Contact
your service provider, if necessa-
ry.
- Battery is defective.
- Place the phone correctly in the
charging unit or connect the
charging unit properly. Clean
the contact surfaces on the
mobile phone and charging