User Manual

Antelope Audio Zen Go Synergy Core User Manual
Page 67
CUSTOMER SUPPORT INFORMATION
Antelope Audio Customer Support can be reached by the following means:
Online
Visit support.antelopeaudio.com
Phone
We are there for you around the clock, 21 hours/day, Monday to Friday.
North America [phone]:00 a.m. – 10:00 p.m. (EST)
International [phone]:00 a.m. – 03:00 a.m. (GMT)
Pour le Support francophone: [phone]:00 a.m. - 17:30 p.m. (GMT+1)
Live Chat
Live Chat is available during the following hours Monday to Friday
International 06:00 a
.m. – 06:00 p.m. (GMT)
Note: If you’re trying to reach us outside working hours, we advise you to file a ticket in our
customer support system or leave a voice message.
Additional Resources
• The Antelope Audio YouTube channel is home to various tutorial videos and endorser
content which you may find helpful and inspiring.
• The Antelope Audio Users Facebook group lets you interact with fellow users and
some of our employees. Note, however, that it is not meant to be a support group.
Please contact our customer support team for such inquiries.
• The Knowledge Base in our Customer Support section is an often-overlooked source
of troubleshooting information, answers to commonly asked questions and Antelope
know-how.