User Manual

Antelope Audio Zen Go Synergy Core User Manual
Page 74
No Other Warranties
No Antelope Audio employee, dealer, re-seller, or other agent is authorized to make any
modification, extension, or addition to this warranty.
How to Make a Warranty Claim
Valid warranty claims should be processed through your point of purchase. Please also verify
the return policy directly with the retailer where you purchased your product. Any warranty
claims that cannot reprocessed through your original point of purchase should be addressed
directly to Antelope Audio. Our customer service contact information can be found on the web
or in the documentation included with your Product.
Returning Your Product
In the event that you need to return your Antelope Audio products for repair or replacement,
Antelope Audio will provide you with a Return Merchandise Authorization Number (RMA#) as
well as return instructions. Do not return your product without prior approval from Antelope
Audio. Any product returned without a valid unique RMA# will be refused and returned to the
sender at the sender’s expense. To avoid problems at the time of receipt, clearly write your
RMA# on the outside of the package and include a copy of your RMA confirmation-mail within
the package.
I
n certain situations, for in-warranty units, we may (entirely at our opinion) offer you a
temporary replacement unit, provided that we have such on stock in your state. To request a
temporary replacement unit, a valid credit card must be provided to secure the new
replacement unit for shipping prior to Antelope Audio receiving the defective one.
Request a Return Material Authorization Number (RMA#)
Please follow these steps to obtain an RMA number: