Product Datasheet/Brochure

Back-UPS BVN650M1, BVN650M1-CA, BVN900M1, BVN900M1-CA

Wall Mount Installation

• Horizontal installation, use 2 screws 7.63” (194 mm) apart for BVN650M1/

BVN650M1-CA and 9.45” (240 mm) apart for BVN900M1/BVN900M1-CA.

• Allow 5/16” (8 mm), of the screw to protrude from the wall.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common

problems.

2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support

through the APC by Schneider Electric Web site, www.apc.com.

a. Note the model number and serial number and the date of purchase. The

model and serial numbers are located on the rear panel of the unit and are

available through the LCD display on select models.

b. Call SEIT Customer Support and a technician will attempt to solve the

problem over the phone. If this is not possible, the technician will issue a

Returned Material Authorization Number (RMA#).

c. If the unit is under warranty, the repairs are free.

d. Service procedures and returns may vary internationally. Refer to the APC

by Schneider Electric Web site for country specific instructions.

3. Pack the unit in the original packaging whenever possible to avoid damage in

transit. Never use foam beads for packaging. Damage sustained in transit is not

covered under warranty.

4. Always DISCONNECT THE UPS BATTERIES before shipping. The

United States Department of Transportation (DOT), and the International

Air Transport Association (IATA) regulations require that UPS batteries

be disconnected before shipping. The internal batteries may remain in the

UPS.

5. Write the RMA# provided by Customer Support on the outside of the package.

6. Return the unit by insured, pre-paid carrier to the address provided by

Customer Support.