Operation Manual Smart-UPS X Uninterruptible Power Supply Rack-Mount 2U SMX750 VA SMX1000 VA SMX 1500 VA 120 Vac 230 Vac
Product Description The APC™ by Schneider Electric Smart-UPS™ is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged.
Product Overview Front Panel Features Battery su0443a Battery connector Display interface Bezel Rear Panel Features SmartSlot External battery pack connector Outlets EPO connector USB port Serial port Chassis ground screw UPS input Circuit breaker 120 Vac su0340a su0341a 230 Vac 2 Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U
Specifications Environmental Specifications For additional specifications, refer to the APC by Schneider Electric Web site at www.apc.com.
Operation Connect Equipment to the UPS CAUTION RISK OF EQUIPMENT DAMAGE • Adhere to all local and national electrical codes. • Wiring should be performed by qualified electrician. • Always connect the UPS to a grounded outlet. Failure to follow these instructions can result in equipment damage Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1.
Display Panel Overview Online LED UPS Output On/Off button On Battery LED Site Wiring Fault LED Replace Battery LED Display screen UP/DOWN arrow buttons APC by Schneider Electric ENTER button ESCAPE button su0343a Using the display interface Use the UP/DOWN arrow buttons to scroll through the main menu options. Press ENTER to view the submenus under each main menu option. Press ESCAPE to exit a submenu and return to a main menu.
Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration UPS Settings Start up settings Configure these settings at initial start up, using the display interface or PowerChute™ software. Note: During start up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings. Function Language Factory Default Options • English • French* • German* • Spanish* • Italian* • Portuguese* English Standard The language for the display interface. *Language options will vary by model.
Function Factory Default Transfer High Sensitivity Options High, Low, Medium Description Select the level of sensitivity to power events that the UPS will tolerate. • High: The UPS will go on battery power more often to provide the cleanest power supply to the connected equipment. • Low: The UPS will tolerate more fluctuations in power and will go on battery power less often. If the connected load is sensitive to power disturbances, set the sensitivity to High.
Model specific controllable outlet groups Controllable Outlet Group(s) UPS outlets su0438a su0436a 750 VA 120 Vac su0437a su0435a 1000 VA 120/230 Vac Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U su0487a su0488a 1500 VA 120/230 Vac 9
Using the controllable outlet groups and UPS outlets The UPS outlets function as a master switch. They turn on first when power is applied, shut off last when there is a power outage and battery runtime has been exhausted. The UPS outlets must be turned on for the Controllable Outlet Groups to turn on. 1. Connect critical equipment to the UPS outlets (The 1500 VA units do not have UPS outlets. Connect all critical equipment to the same outlet group.) 2.
Customize the controllable outlet groups and the UPS outlets Use the Control menus to change the controllable outlet groups and the UPS outlet settings. Function Factory Default Options Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Turn On Delay 0 sec Set the value in seconds The amount of time the UPS or Controllable Outlet Group will wait between receiving the command to turn on and the actual startup.
Network Management Card Settings These settings are available only on units that have a Network Management Card (NMC) and are set in the factory. These settings can only be modified using an external interface, like the NMC web interface.
Emergency Power Off Overview The Emergency Power Off (EPO) option is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch, even if the UPS units are used in parallel. The UPS must be restarted for power to return to connected equipment. Press the ON/O FF button on the front panel of the UPS. Adhere to all local and national electrical codes.
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply. The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input utility voltage.
Problem and Possible Cause Solution All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge. The Replace Battery LED is illuminated The battery has a weak charge. Allow the battery to recharge for at least four hours. Then, perform a self-test.
Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC by Schneider Electric Customer Support through the APC by Schneider Electric Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
Two Year Limited Factory Warranty This warranty applies only to the products you purchase for your use in accordance with this manual. Terms of warranty Schneider Electric IT (SEIT) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. SEIT will repair or replace defective products covered by this warranty.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric Web sites for specific countries, each of which provides customer support information.
