User’s Manual English APC Smart-UPS® 2200VA/3000VA 3U Rack Mount Uninterruptible Power Supply 230VAC/120VAC 990-1055A, 08/01
1: SAFETY INFORMATION American Power Conversion Corporation (APC) is the leading national and international manufacturer of state-of-the-art uninterruptible power supplies, redundant switches, power management software, and related equipment. APC products protect hardware, software, and data from the threat of power disturbances in business and government offices throughout the world.
anesthesia ventilators, infusion pumps, and any other device designated as “critical” by the U.S.F.D.A. Hospital grade wiring devices and leakage current may be ordered as options on many APC UPS systems, APC does not claim that units with this modification are certified or listed as Hospital Grade by APC or any other organization. Therefore these units do not meet the requirements for use in direct patient care.
BATTERY SAFETY This equipment contains potentially hazardous voltages that may cause personal injury if handled incorrectly. This equipment must be installed and serviced only by qualified electrical service personnel. n n n n n n This equipment contains potentially hazardous voltages. Do not attempt to disassemble the unit. The only exception is for equipment containing batteries. Battery replacement using the procedures below is permissible.
2: INSTALLATION The UPS has a “rack” design so it can be mounted in a 19-inch (46.5 cm) equipment rack. Hardware is provided. UNPACKING 1. Inspect the UPS upon receipt. APC designed robust packaging for your product. However, accidents and damage may occur during shipment. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly. 2. Check the package contents.
5. Connect the battery and attach the front bezel. 6. Connect the equipment and power to the UPS. 7. Turn on the UPS. INSTALLING THE MOUNTING RAILS IN THE RACK Install the mounting rails in the rack. Directions are included with the rail kit. The UPS comes with standard 19-inch (46.5 cm) rack mounting rails, brackets, and cleats. The rack can have any of the common types of equipment mounting holes (square, round-threaded, or round-non-threaded). All necessary hardware is provided.
3. Locate the battery module handle at the top of the battery face plate . 4. Be careful during this step—the battery module is heavy. Pull the battery module handle toward you to slide the battery module out of the UPS. DO NOT pull on the battery cables or the white cord. MOUNTING THE UPS IN THE RACK Due to its weight, two people are required to install the UPS in the rack. 1. Supporting the UPS on both sides, carefully align the unit with the rails.
CONNECTING THE BATTERY AND ATTACHING THE FRONT BEZEL 1. Facing the front of the UPS, locate the battery cables and the UPS battery connector jack to the right of the battery module. 2. To connect the battery connector plug to the battery jack, push the plug into the jack so the metal pieces inside each part are touching. Press firmly to ensure a tight connection. You will hear a “snap” when the connector is seated properly. 3.
4. Turn on all connected equipment (loads). To use the UPS as a master ON/OFF switch, be sure all connected loads are switched on. The loads will not be powered until the UPS is turned on. 5. Add any optional accessories. See the documentation accompanying the accessory for details. TURNING ON THE UPS Make sure the battery is connected before turning on the UPS! Then, press the button on the front panel to power up your UPS. This will power up connected equipment.
3: OPERATION INDICATORS AND CONTROLS ON THE SMART-UPS The APC Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags and surges from reaching your computer and other valuable electronic equipment. The UPS filters out small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line. The UPS provides continuous power from its internal batteries until the utility line returns to safe levels.
SELF-TEST Automatic Self-Test The UPS performs a self-test automatically when turned on, and every two weeks thereafter (by default). Refer to the User Configuration Items for details on changing the default interval. Automatic self-test eases maintenance requirements by eliminating the need for periodic manual self-tests. During the self-test, the UPS briefly operates the connected equipment on-battery. If the UPS passes the selftest, it returns to on-line operation.
Voltage Trim This LED illuminates to indicate the UPS is compensating for a high utility voltage. Voltage Boost This LED illuminates to indicate the UPS is compensating for a low utility voltage. BATTERY POWER If the utility power fails, the UPS can provide power to the connected equipment from its internal battery for a finite period. The UPS sounds an alarm—four beeps every 30 seconds—while operating on-battery power. The alarm stops when the UPS returns to on-line operation.
SMART-UPS REAR PANEL The rear panel has the input and output connectors, computer interface port, and default setting buttons for the low battery warning level and voltage sensitivity indicator. 120V Models 230V Models BASIC CONNECTORS Computer Interface Port Power management software and interface kits can be used with the UPS. Use only interface kits supplied or approved by APC. If used, connect the interface cable to the 9-pin computer interface port.
To reduce UPS sensitivity, press the voltage sensitivity button. Use a pointed object (such as a pen) to do so. Press the button once to set sensitivity to reduced. Press it again to set sensitivity to low. Press the button a third time to reset normal sensitivity. You also can change the sensitivity level through software. normal reduced low Low Battery Warning Level Brightly lit: UPS is set to normal sensitivity. Dimly lit: UPS is set to reduced sensitivity. Off: UPS is set to low sensitivity.
ON-BATTERY OPERATION The Smart-UPS switches to battery operation automatically if the utility power fails. While running on-battery, an internal alarm sounds (periodic beeps). Press the button (front panel) to silence the UPS alarm (for the current alarm only). You can change the audible indicator if you are using the PowerChute software. If the utility power does not return, the UPS continues to supply power to the connected equipment until exhausted.
4: USER CONFIGURATION ITEMS NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE OR OPTIONAL HARDWARE. FUNCTION FACTORY DEFAULT USER SELECTABLE CHOICES DESCRIPTION Automatic SelfTest Every 14 days (336 hours) Every 7 days (168 hours), On Startup Only, No Self-Test This function sets the interval at which the UPS will execute a self-test. Refer to your software manual for details.
NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE OR OPTIONAL HARDWARE.
5: STORAGE AND MAINTENANCE STORAGE STORAGE CONDITIONS Store the UPS covered and flat (rack mount orientation) in a cool, dry location, with its batteries fully charged. Disconnect any cables connected to the computer interface port to avoid unnecessary battery drainage. EXTENDED STORAGE At -15 to +30 °C (+5 to +86 °F), charge the UPS battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS battery every three months.
6: TRANSPORTING YOUR SMART-UPS REMOVING THE UPS FROM THE RACK Always DISCONNECT THE BATTERY before shipping the UPS to avoid damage during transport. (U.S. Federal Regulation requires that batteries are disconnected during shipment.) The battery may remain in the UPS; it does not have to be removed. This requirement applies whether the UPS is shipped alone or installed in an equipment rack or system. REMOVING THE FRONT BEZEL 1. Shut down any equipment attached to the UPS. 2.
7: TROUBLESHOOTING Use the chart below to solve minor UPS installation problems. Also refer to the APC web site. Contact APC for assistance with complex UPS problems. PROBLEM AND POSSIBLE CAUSE SOLUTION UPS WILL NOT TURN ON ON button not pushed. UPS not connected to AC power supply. UPS input circuit breaker tripped. Very low or no utility voltage. Rear Connector Plug not engaged Battery not connected properly. Press the ON button once to power the UPS and the load.
PROBLEM AND POSSIBLE CAUSE SOLUTION ALL INDICATORS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING Internal UPS fault. Do not attempt to use the UPS. Turn the UPS off and have it serviced immediately. ALL INDICATORS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down and the battery is discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge. THE REPLACE BATTERY LED IS LIT Weak battery.
SERVICE If the unit requires service, do not return it to the dealer. Instead, follow these steps: 1. Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common problem. 3. If the problem persists, call APC Customer Service or visit the APC website (www.apc.com). n n n Note the model number of the unit, the serial number, and the date purchased.
8: CONTACT, REGULATORY, AND WARRANTY INFORMATION CONTACTING APC Refer to the information provided at the APC Internet site: http://www.apc.com/support/contact REGULATORY AGENCY APPROVALS 230V MODELS N 394 ME 61 This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective actions.
DECLARATION OF CONFORMITY LIMITED WARRANTY American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support.
