User Manual

26 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadvice
inthischapter.Foradditionaltipsandtroubleshootinginformation,seethe
AppleTVSupportpageatwww.apple.com/support/appletv.
Troubleshooting
IfyouhaveaproblemwithAppleTV,there’susuallyaquickandsimplesolution.
First,makesure:
Â ThecablesbetweenAppleTVandyourTVarepushedinalltheway.
Â ThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworking
powersource.
Â YourTVisturnedonandsettothecorrectinput.
Â AppleTVisconnectedtoyournetwork.GototheSettingsmenuonAppleTV,
selectNetwork,andseeifAppleTVhasanIPaddress.
Â YournetworkandInternetconnectionsareonandworkingproperly.
Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,
yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouter
fromthepoweroutlet.Wait30seconds,andthenreconnecteverything.
If the remote isn’t working
Â PointtheremotedirectlyatAppleTV.
Â IfyoupairedAppleTVwithanAppleRemote,makesureyou’reusingthe
pairedremote.