User Manual

Chapter 4 Problem? No Problem.
27Chapter 4 Problem? No Problem.
Â IftheAppleTVstatuslightashesoncewhenyoupressbuttonsonthepaired
remote,theproblemisn’twiththeremote.See“Ifyoucanseeapicturebut
AppleTVisn’tresponding”onpage28.
Â Ifyou’reusinganunpairedremote,theAppleTVstatuslightashesthreetimes.
Â IfyoupairedAppleTVwithanAppleRemoteandyoucan’tndthepaired
remote,setAppleTVtoworkwithanyAppleRemotebyholdingdownMenu
andLeftfor6secondsonanotherremote.
Â MakesurethefrontofAppleTVisn’tblocked.
Â IfAppleTVdisplaysapictureofaremoteandawarningsymbol(·),youneed
toreplacethebatteryintheremote.See“ChangingtheRemoteBattery”on
page23.
If Apple TV can’t access the network
Â ChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouteror
basestationmaynotbeconguredproperly.ChecktoseeifDHCPaccessis
available,orcongureAppleTVwithamanualIPaddress.
Â Checkforanyobstructions,andadjustthelocationofthebasestationor
AppleTV.
Â Ifsecurityisenabledonthenetwork,temporarilydisableitonthebasestation
andtryconnectingagain.
Â AppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)
ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,or
Chinese)inthenameorpassword.
Â Ifyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.