Heating Brochure 2021

CUSTOMER SERVICE
T: 0333 240 8777
E: [e-mail]
Our world-class manufacturing capacity, together with our specialist
Ariston service team, offers our customers an optimal combination
of comfort, energy efficiency and respect for the environment.
RESEARCH & DEVELOPMENT
The Ariston Thermo Group features 24 centres of competence for product research and development
in 15 countries. As part of our ongoing commitment to research and development, our XTRATECH™
stainless steel heat exchanger comes with the trusted TÜV Rheinland test mark.
We have placed sustainability and energy eciency at the core of our operations where it leads
the way for our "Road to 2022" initiative. By 2022, Ariston aims to avoid over 3 million tons of CO
2
equivalent thanks to our most evolved technologies and generate 80% of revenue from highly ecient
or renewable products. Our ability to combine energy eciency, innovation and design will continue to
shape the future of thermic comfort.
PERFORMANCE
CERTIFIED BY THE
TÜV RHEINLAND
GROUP
STRIVING FOR EXCELLENCE
Our goal is to ensure our customers’ satisfaction, understanding their needs and continually exceeding
their expectations. Our focus on quality does not stop at the design and manufacturing of our products,
it extends equally to the development of internal talent, the training of professionals and the relentless
improvement of our business processes.
Ariston implements the World Class Manufacturing (WCM) method in its plants to constantly improve
manufacturing performance as well as ensuring product quality and maximum flexibility in meeting
customers’ demands.
24/7 CUSTOMER SERVICE
Our specialist support and service provides a team of highly skilled experts on hand to oer advice and
assistance, wherever you are, whenever you need it. Specialists in our product areas, there will always be
a point of contact available to deal with anything from arranging a service, warranty issues or scheduling a
visit from an engineer.
The Ariston Technical Service Department is a team of highly skilled and motivated telephone operators
who oer not only customer care to trained professionals but also technical advice.
With the knowledge an Ariston expert can answer your call within 20 seconds, you can rest assured that
you can count on us 24 hours a day, 7 days a week.
MARKET-LEADING WARRANTIES
Ariston is committed to quality and reliability by oering 8-year and 12-year warranties on a selection
of our boilers. Customers are able to register their warranties either online (www.aristonconnections.co.uk)
or by phone.
We firmly believe in the quality and longevity of our products. Our warranties reflect our belief in their
reliability and eciency. Customers purchasing one of our products can be reassured that not only are
they highly ecient, but also built to last.
ARISTON SERVICES
CUSTOMER CARE & QUALITY
54 55