Warranty Guide

Effective August 2011
armstrong.com/ceilings
CIRRUS
®
Standard Ceiling Panel Ten (10) Year Limited Warranty
Please read the following terms carefully, as they are affected by the installation conditions. Armstrong does not assume nor does it
authorize any person to assume or extend on its behalf any other warranty obligation or liability. This express warranty constitutes the
entire obligation of Armstrong World Industries, Inc., and there are no other warranties expressed or implied, including any warranty of
merchantability or fitness for any purpose whatsoever.
Standard Sag Resistance Products:
CIRRUS
®
, CIRRUS Open Plan
™
, CIRRUS Profiles
™
, CIRRUS Second Look
®
, CIRRUS Themes
™.
(Applies only to products designated
standard sag resistance in this product catalog.)
Armstrong CIRRUS Commercial Ceiling products with “standard” sag resistance (listed above) are warranted to be free from defects in
materials or factory workmanship, or sagging and warping as a result thereof, for ten (10) years from the date of installation (except for
obvious defects in materials or factory workmanship, of which Armstrong must be notified within 30 days of the date of installation).
CIRRUS Commercial Ceiling panels with BioBlock
®
Plus protection are warranted to be free from the growth of mold, mildew, and Gram-
positive and Gram-negative odor and stain-causing bacteria for ten (10) years from the date of installation. Ceiling panels treated with
BioBlock Plus on the painted surface contain a mold-inhibiting agent that provides broad‐spectrum control for the growth of mold and
mildew over the warranty period. These ceiling panels also resist the growth of Gram-positive and Gram-negative odor and stain-causing
bacteria.
This limited warranty is subject to further conditions listed below.
All Armstrong limited warranties are subject to use under normal conditions. Abnormal Conditions include exposure to chemical fumes,
vibrations, moisture from conditions such as building leaks or condensation, excessive humidity, or excessive dirt or dust buildup.
What will Armstrong do?
Subject to confirmation by Armstrong of such product failure, Armstrong will deliver, at Armstrong’s expense, F.O.B., to the place of
installation, new product, of the same or similar type and grade, in an amount equal to that which is determined to be defective.
What does this warranty not cover?
Damage which may occur from vibrations, fire, water, freezing temperature, accident or any form of abuse, or exposure to Abnormal
Conditions is not covered by this warranty. If subject to Abnormal Conditions, the product should be removed immediately and replaced
once the conditions of installation are normal. (These systems cannot be used in exterior applications, where standing water is present, or
where moisture will come in direct contact with the ceiling.)
The ceiling product must not be used to support any other material except fiberglass thermal/sound control insulation installed in the
thickness, density, and manner according to Armstrong specifications.
THIS EXPRESS WARRANTY CONSTITUTES THE ENTIRE OBLIGATION OF ARMSTRONG AND THERE ARE NO OTHER WARRANTIES
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE WHATSOEVER.
LIABILITY IS LIMITED TO THAT SET FORTH BELOW AND ARMSTRONG SHALL IN NO EVENT BE LIABLE FOR ANY INSTALLATION OR
REMOVAL COST OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PERSONAL INJURY.
Warranty Conditions
All ceiling products must be installed and maintained in accordance with Armstrong written installation instructions for that product in effect
at the time of installation and best industry practice. Prior to installation, the ceiling product must be kept clean and dry in an environment
that is between 32º F (0ºC) and 86º F (30ºC) and not subject to Abnormal Conditions.
Installation of the products shall be carried out where the temperature is between 32º F (0º C) and 86º F (30º C). It is necessary for the area to
be enclosed and for HVAC systems to be functioning and in continuous operation. All wet work (plastering, concrete, etc.) must be complete
and dry.
The ceilings must be maintained to avoid excessive dirt or dust buildup that would provide a medium for microbial growth on ceiling panels.
Microbial protection does not extend beyond the treated surface as received from the factory, and does not protect other materials that
contact the treated surface such as supported insulation materials.
Ceiling SyStemS
Between us, ideas become reality
™