Warranty Guide

THE ARMSTRONG 5-YEAR LIMITED LIGHT COMMERCIAL WARRANTY FOR:
Crescendo
™
Terraza Grand
™
Terraza
™
What is covered and for how long?
For light commercial installations (example: common areas in multi-unit dwellings and
low traffic retail shops) the product is warranted to be free from manufacturing defects
for 5 years from the date of purchase. If a defect covered by this warranty is reported to
Armstrong in writing within 5 years of purchase, Armstrong will supply new material of
the same or similar grade sufficient to repair or replace the defective material.
What Will Armstrong Do If Any Of The Above Happens? (For ALL residential vinyl
tile limited product warranties)
If any of the above should occur within the warranty periods specified above for each
flooring product, Armstrong will furnish comparable Armstrong flooring of similar color,
pattern, and quality, for either the repair of the defective area or the replacement of the
floor, at our option. And, if you floor was professionally installed, Armstrong will also pay
reasonable labor costs for the direct repairs or replacement. Armstrong will replace or
repair a floor discolored from mold, mildew, or alkali one time. If the replacement or
repair fails in the same manner a second time, the flooring conditions may not be
acceptable for the installation of vinyl tile or plank.
What Is Not Covered By These Warranties?
 Damage caused by fire, flooding, or intentional abuse.
 Damage caused by vacuum cleaner beater bar, caster wheels, and cutting from
sharp objects.
 When vacuuming, we recommend using the wand attachment on your vacuum.
 Because rolling casters can damage the floor, we do not recommend them.
 Loss of gloss/scratching.
 If some dulling occurs over time, depending on the amount of traffic, care, and
maintenance the floor receives, restore the shine to your high gloss floor, using
Armstrong Shinekeeper™ Floor Finish. For low gloss floors use Armstrong
Satinkeeper™ Low Gloss Floor Finish.
 Minor color, shade or texture variations between samples or printed color
photography and the actual material.
 Floors that are not graded “regular”.
 Floors that are installed in other than owner-occupied or tenant-occupied
residences. (Except products that are noted as warranted light commercial)
 Installation-related errors or damage including improper conditioning of jobsite and
flooring materials.
 Construction damage after installation.
 Floors discolored from moisture or underlayment panels after having been repaired
or replaced by Armstrong one time.
 Floors damaged by excessive moisture from sources such as flooding and water
leakage.