Installation Guide

Quick Start Guide
DOCSIS
®
3.0 Cable Modem
The SB6183 Cable Modem provides
high‑speed Internet access on your home
network via a single Ethernet connection.
This quick start guide will help you install
your SB6183 Cable Modem to get it up and
running with your computer on your home
network.
To customize your network congurations
and other advanced cable modem settings,
see the SB6183 User Guide for more
information. The user guide is available
online at the ARRIS Support website:
www.arris.com/consumer. Frequently
Asked Questions (FAQs) and additional
product documentation are also available.
© 2015 ARRIS Enterprises, Inc. All rights
reserved.
No part of this publication may be reproduced or
transmitted in any form or by any means without
written permission from ARRIS Enterpries, Inc.
ARRIS, SURFboard, and the ARRIS logo are all
trademarks or registered trademarks of ARRIS
Enterprises, Inc. Other trademarks and trade
names may be used in this document to refer
to either the entities claiming the marks and
the names of their products. ARRIS disclaims
proprietary interest in the marks and names
of others.
All other product or service names are the
property of their respective owners. No part
of the contents of this document may be
reproduced or transmitted in any form or by
any means without the written permission of
the publisher.
ARSVD01667‑a 10/2015
4
The cable modem label is located on
the bottom of your SB6183.
To receive high‑speed Internet service,
your service provider may request the
Media Access Control (MAC) address
(see HFC MAC ID) and Serial number
(see S/N) listed on the cable modem
label.
ON ‑ Green: Power is
properly connected
ON ‑ Green: Downstream
channel is connected
ON ‑ Blue: High‑speed
Internet connection with
bonded downstream
channels
ON ‑ Green: Upstream
channel is connected
ON ‑ Blue: High‑speed
Internet connection with
bonded upstream channels
ON ‑ Green: Cable modem
is connected to the Internet
In the Box
SB6183 Cable
Modem
Power Supply
Ethernet Cable
Software License
& Regulatory Card
Quick Start Guide
What You Should Know
LED Status
IMPORTANT! During the installation or
cable modem activation, you may need to
contact your service provider for assistance.
To save time, make sure you have the Model
name (SB6183), Media Access Control
(MAC) address (see HFC MAC ID), and Serial
number (see S/N) listed on the cable modem
label. Check the bottom of your SB6183 or
see Cable Modem Label on page 4.
Support
Information Card
BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call
ARRIS Technical Support for assistance: 1-877-466-8646
For Comcast subscribers only, please visit www.comcast.com/activate before
calling Comcast or ARRIS.
Cable Modem Label
SB6183