Installation Guide
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1. Connect the coaxial cable to a cable wall outlet (if not connected) and
the Cable connector on the rear of your SB6183. Hand‑tighten each
connector.
2. Connect the Ethernet cable to the Ethernet port on your computer and
to the Ethernet port on the rear of your SB6183.
3. Connect the power cord to the Power port on the rear of your SB6183
and then plug it into an electrical wall outlet that is not controlled by a
wall switch.
This automatically powers ON your SB6183. Check the front panel LEDs
on your SB6183. During the initial startup, the Power, Receive, Send,
and Online LEDs will FLASH. Afterwards, check that all four LEDs are lit
SOLID green or blue.
To view and monitor the conguration settings and operational status
of your SB6183, please see the SURFboard SB6183 User Guide for more
information at www.arris.com/consumer.
1. Power ON your computer and log in.
Note: Your service provider may allow for automatic activation which will
automatically launch a special website when you open a web browser.
2. Contact your service provider to activate your SB6183, if automatic activation is
not available.
3. Open a web browser on your computer, such as Internet Explorer, Google
Chrome, Firefox, or Safari.
4. Type a valid URL (such as www.surfboard.com) in the address bar and press
Enter to test your network connection. The ARRIS website should open.
• If the web page opens, your SB6183 was set up properly.
• If the web page fails to open, rst check each cable connection on your
devices to ensure that they are securely connected. Then, retype the URL.
If still unsuccessful, you may have to contact your current service provider to
either set up your Internet service or activate your SB6183.
During normal operation, the Power, Receive, Send, and Online LEDs on the
SB6183 front panel should always be lit SOLID green or blue.
Note: During startup, all four LEDs will FLASH and then light up SOLID in sequence.
If the Power LED does not light up SOLID, please rst check the power connection on
your SB6183 before contacting ARRIS Technical Support. If the other LEDs do not light
up SOLID green or blue, please call ARRIS Technical Support at 1-877-466-8646 for
assistance.
Front Panel LEDs
Test the Cable Modem Connection
Install the Cable Modem