User Manual
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ARSVD01621-b 12/2015
ICON LED STATUS
Green (ON): Indicates power to the SB6190 is properly connected
Green (ON): Indicates a downstream (receive data) channel connection
Blue* (ON): Indicates a bonded downstream (receive data) channel
connection
Green (ON): Indicates an upstream (send data) channel connection
Blue* (ON): Indicates a bonded upstream (send data) channel connection
Green (ON): Indicates Internet connectivity
*DOCSIS 3.0 operation (high-speed Internet access) may not be available in all locations.
Check with your service provider for more information.
Front Panel LEDs
Cable Modem Label
During normal operation, the
POWER, RECEIVE, SEND, and
ONLINE LEDs should always be lit
SOLID green or blue.
Note: During startup, all four LEDs
will FLASH and then light up SOLID
in sequence. If an LED turns ON and
the next LED does not FLASH, please
contact your service provider for
assistance.
SB6190
DOCSIS
®
3.0 Cable Modem
Quick Start Guide
Power
Receive
Send
Online
Please note: The cable modem
label is also located on the bottom
of your SB6190. The label contains
specic ID information for your
SB6190 that you may need when
contacting your service provider.
To receive high-speed Internet
service, your service provider may
request the Media Access Control
(MAC) address (see HFC MAC ID)
and Serial number (see S/N) listed
on the cable modem label.