User Guide

Chapter 4: Battery installation and removal
PN 365-095-32810 x.2 SBV3202 DOCSIS® 3.0 Telephony Modem for Xfinity® Customers User Guide
© 2018 ARRIS Enterprises, LLC. All rights reserved. 21
Getting battery status
To assess if the battery needs to be replaced, the SBV3202 charges, discharges, and
recharges the battery pack as part of a battery test. The SBV3202 re-tests the battery
periodically afterwards, usually every 180 days. The Battery LED and the Registration Status
screen indicate the status of the battery. The SBV3202 will transmit a two-second stutter
tone when the battery level is low.
To view the Registration Status screen:
1. Using a web browser, access 192.168.100.1.
You may have to manually adjust your computer's IP address, for example,
192.168.100.6 to access the HSD pages.
2. Click the CM State link below the ARRIS banner.
3. Scroll down, if necessary, to see the Power Supply Telemetry and Battery Test State
information at the bottom of the page.
The expected states are:
• Power Supply Telemetry: TELEMETRY NORMAL
• Battery Test State: Not Currently Under Battery Test