User Guide

Chapter 5: Install and connect your telephony modem
PN 365-095-32810 x.2 SBV3202 DOCSIS® 3.0 Telephony Modem for Xfinity® Customers User Guide
© 2018 ARRIS Enterprises, LLC. All rights reserved. 27
1. Connect one end of the coax cable to the cable outlet or splitter, and the other end to
the SBV3202 Cable connector.
2. Tighten the connections by hand, then tighten an additional 1/8 turn with a wrench.
Note: For best performance, use high-quality coax cable and minimize or eliminate
splitters between the cable jack and the SBV3202.
3. Insert the plug from the power cord into the Power connector on the back of the
SBV3202 and insert the power cord into a convenient AC outlet.
The Power light on the front of the SBV3202 lights up, then flashes once (refer to the LED
tables shown in Using the Telephony Modem (page 28)). See Troubleshooting (page 35)
if the Power light does not turn on.
4. Connect one end of the Ethernet cable to the Ethernet port on the back of the SBV3202,
and the other end to the Ethernet port on a computer, hub, or broadband router.
Note: If you are connecting to a computer, use the Ethernet cable included in the
SBV3202 package.
5. Connect one end of the telephone cable to the telephone port on the back of the
SBV3202.
6. Connect the other end of the telephone cable to the telephone.