User Guide

Chapter 6: Using the Telephony Modem
PN 365-095-32810 x.2 SBV3202 DOCSIS® 3.0 Telephony Modem for Xfinity® Customers User Guide
© 2018 ARRIS Enterprises, LLC. All rights reserved. 29
Patterns: normal operation
The following table shows light patterns during normal operation.
Mode
Power
US/DS
Online
Tel 1 / Tel 2
Battery
AC power
On
On = Connected
to the Internet
(ultra-high
speed)
Flash = Not
connected to the
Internet
On = Internet
available
Off = Internet
not available
On = On-
hook
Flash = Off-
hook
Off =
disabled
On = Battery
charging
Off = Battery
fully charged
OR battery
missing
OR MTA not
registered
Flash =
Battery bad
Battery mode
(no AC
power;
battery
installed)
Flash
Off
Off
On = On-
hook
Flash = Off-
hook
Off =
disabled
Off = Battery
good
Flash =
Battery bad
or low
No AC
power;
no battery
Off
Off
Off
Off
Off
Firmware
upgrade
On
Flash
On
(normal
operation)
(normal
operation)
Patterns: startup sequence
The following tables show the SBV3202 light patterns during each phase of the startup
sequence. There are two phases of startup; the telephony phase and the cable modem
phase. Both are outlined below.
Telephony startup sequence
Power, US/DS,
Online
Telephone 1
Telephone 2
Description
Off
Off
Off
No power to modem