User Guide

Chapter 6: Using the Telephony Modem
PN 365-095-32810 x.2 SBV3202 DOCSIS® 3.0 Telephony Modem for Xfinity® Customers User Guide
© 2018 ARRIS Enterprises, LLC. All rights reserved. 30
Power, US/DS,
Online
Telephone 1
Telephone 2
Description
Flash
Flash
Flash
Power-On Self-Test
See Cable modem startup sequence (page 30)
On
Flash
Off
Retrieving telephone network
information
On
Off
Flash
Retrieving telephone network
information
On
Flash
Flash
Activating telephone service
Normal Operation
Cable modem startup sequence
DS/US
Online
Description
Flash
Off
Downstream or upstream search
On
Flash
Downstream and upstream found;
retrieving setup information from service provider
On
On
Ready for service
Using the Reset button
Use the Reset button, on the back of the SBV3202, to reset the modem and perform
initialization as if you power cycled the unit. You may need to reset the SBV3202 if you are
having problems connecting to the Internet. Using this button will be rare.
Use a pointed non-metallic object to press this button. The Reset button is recessed to
prevent accidental resets.
Booting from the battery
The SBV3202 supports a “Boot from Battery” feature that allows the SBV3202 to provide
continued telephone service during power outages.
To start the SBV3202 from its battery, follow these steps:
1. If a battery is already installed in the SBV3202, remove it.