User Guide

PN 365-095-32810 x.2 SBV3202 DOCSIS® 3.0 Telephony Modem for Xfinity® Customers User Guide
© 2018 ARRIS Enterprises, LLC. All rights reserved. 9
Chapter 3
Getting started
About your new SBV3202
The SURFboard SBV3202 Telephony Modem is DOCSIS 3.0 compliant with the following
features:
 Speed: much faster than dialup or ISDN service; up to eight times faster than DOCSIS 2.0
cable modems.
 Connectivity: supports Ethernet connection.
 Flexibility: provides two independent lines of telephone service as well as high speed
data.
 Compatibility:
• Data services: DOCSIS 3.0 compliant and backward-compatible with DOCSIS 2.0 or
1.1; supports tiered data services (if offered by your service provider).
• Telephony services: PacketCable™ 2.0 compliant.
What’s in the box
Check that the following items are included in the box before installing the SBV3202:
 SBV3202 telephony modem
 Power cord
 Ethernet cable (CAT5e)
 SBV3202 Quick Start Guide
 Software License & Warranty Card
Items you need
If you are installing the SBV3202, make sure you have the following items on hand before
continuing:
 SBV3202 package: see What’s in the box (above) for the list of items included in the
SBV3202 box.
 Coaxial cable (coax): This is a round cable with a connector on each end. It is the same
kind of wire used to connect to your television for cable TV. You can buy coax from any
electronics retailer and many discount stores; make sure it has connectors on both ends.
Be sure that the coax cable you choose has screw-on connectors. The coax should be
long enough to reach from your SBV3202 to the nearest cable outlet.