Warranty Guide

2
Jul-18
TO OBTAIN WARRANTY SERVICE: Please contact Artcraft Lighting through your lighting dealer, lighting
contractor, or by writing Artcraft Lighting, Inc., attn: Customer Service Department, 8525 Jules Leger,
Ville D’Anjou, Quebec H1J 1A8 or by email customerservice@artcraftlighting.com.
Finish Warranty Exclusions:
Outdoor Finishes: Finishes for fixtures installed outdoors are subject to change due to
prolonged exposure to sunlight, pollutants and other environmental conditions. Metal finishes
on outdoor fixtures will naturally mature over time, changing in appearance and creating a living
finish. Painted finishes on outdoor fixtures may naturally fade over time, depending on the
fixture's exposure to the outdoor elements. Thus, any claim for fading, discoloration or "patina"
of a finish on an outdoor fixture is not applicable to the above warranty. See the "Finish Care &
Cleaning" instructions below for proper care and maintenance of your fixture;
Coastal Environments: The environment within ten miles of a sea coast can be extremely
corrosive. Even with the appropriate maintenance, products installed in this environment will
typically deteriorate more than products installed in a less severe environment. Some corrosion
and/or deterioration is considered "normal wear" in this environment. Thus, any claim for finish
failures or for corrosion of other components due to coastal environment conditions is not
applicable to the above warranty;
Additional terms: Artcraft Lighting does not authorize any person to create for it any obligation or
liability in connection with its Products. Artcraft Lighting's maximum liability hereunder is limited to the
original purchase price of the Product. No action arising out of any claimed breach of this warranty by
Artcraft Lighting may be brought by the Original User more than one (1) year after the cause of action
has arisen.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Artcraft
Lighting and any of its affiliates and/or seller disclaim any liability for special, incidental, or
consequential damages.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state or province to province. Some states/provinces do not allow limitations on incidental or
consequential damages or how long an implied warranty lasts, so that the above
limitations may not fully apply to you. Refer to your local laws for your specific rights under this
warranty.
FINISH CARE & CLEANING: Initial care for finishes requires only periodic cleaning with a soft cloth,
dampened with water. A mild non-abrasive soap may be used along with a soft cloth and water if the
fixture is very dirty. Particular care should be taken to avoid abrasive materials and strong cleaning
agents as they will quickly destroy the protective coatings and subject the finish to rapid oxidation and
discoloration.