IPF-2000 User Manual V1.2 www.artdioinc.com ArtDio Company, Inc.
IPF-2000 User Manual Safety Instructions • Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. • To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps. • To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
IPF-2000 User Manual Table of Contents 1. PRODUCT SPECIFICATION ..............................................................................................5 2. PACKAGE CONTENTS ......................................................................................................6 3. IPF-2000 FUNCTIONS........................................................................................................6 3.1 Front Panel .............................................................................
IPF-2000 User Manual 6.5 Other Settings..........................................................................................................................................................22 6.6 Update........................................................................................................................................................................23 7.1 SIP with STUN.................................................................................................................
IPF-2000 User Manual 1. Product Specification Voice Interface Call control protocol Voice compression Echo cancellation Voice Process Delayed (End to End) Flow of the average Other Support LAN Interface Interfaces Connectors Management IP address Firmware Upgrade Transport Protocol General Information Power Power consumption Working environment Certification Feature Keys SIP(RFC-3261) or H.323 V4 or MGCP G.711 A/µ -Law, G.723.1, G.729A/B/AB G.165/G.
IPF-2000 User Manual 2. Package Contents The IPF-2000 Series VoIP phone package contains: • One IPF-2000 VoIP phone • One power adaptor • One RJ-45 Ethernet cable • Quick Installation Guide • Installation CD 3. IPF-2000 Functions 3.
IPF-2000 User Manual 3.
IPF-2000 User Manual 3.3 Function Keys Keys Called Ans. Miss Phone IP Mask GATE IP SER .IP Hand Free SPD / HOLD REDIAL / MUTE VOLVOL + ENTER 3.4 Function With handset hung, press this button to display the phone number of the last call placed. In addition, press【#】to dial this number. With handset hung, press this button to display the phone number of an incoming call. In addition, press【#】to dial this number. With handset hung, press this button to display the missed call number.
IPF-2000 User Manual 4. Hardware Installation: Prepare your Internet information, and then follow the steps below to install your IPF-2000. ※ For the Cable ISP subscriber: Cable ISPs usually provide DHCP to its subscribers, and each time they only allow one user to logon. Therefore, most ISPs require their subscribers report the MAC address of their internet device to allow them to use the service.
IPF-2000 User Manual 4.2 Connection without a Router Plug one end of the RJ-45 to your IPF-2000 LAN port, and plug another end to one of the LAN port of your HUB. Once “Ready for call” is shown on the screen, the hardware installation is completed.
IPF-2000 User Manual 5. Configure IPF-2000 Using Keypad IPF-2000 can be configured with its keypad or on a web page. illustrates the configuration function keys when using the keypad: Keys SPD / HOLD REDIAL / MUTE VOL VOL + Enter 5.1 The following table below Function To change settings when using the keypad configuration. To main menu options when using the keypad configuration. To the next page when using the keypad configuration. To the previous page when using the keypad configuration.
IPF-2000 User Manual 5.1.2 Static IP Setting Please enter the Static IP comes from your ISP, or the Private IP address, Subnet Mask, and Default Gateway IP address in your company. 1. Connect the RJ-45 Ethernet Cable to the LAN port on the IPF-2000, and then plug in the power. 2. Press # (Hold the “#” key) and then reboot IPF-2000Æ LCD shows【password】Æ Press 1234 and then press ENTER Æ LCD shows【network settings】. 3.
IPF-2000 User Manual 3. Configure the server IP address on the IPF-2000: 【protocol settings】Æ Press ENTER several times Æ LCD shows【service address】Æ press SPD/HOLD Æ Input server IP address (XXX*XXX*XXX*XXX, where X is any number or character) and then press ENTER. 4. Enable the STUN service to penetrate the NAT network when using SIP protocol.
IPF-2000 User Manual 3. Configure the volume of the phone handset and speaker. 【 audio settings 】 Æ Press ENTER several times Æ LCD shows 【 handset in 】 Æ Press SPD/HOLD Æ Input the volume of the phone handset and speaker (Default is 7, Max is 15) and then press ENTER. 5.4 Other Settings 1. Press # (Hold the “#” key) and then reboot IPF-2000 Æ LCD shows【password】Æ Press 1234 and then press ENTER Æ LCD shows【network settings】Æ Press VOL – several times Æ LCD shows【other settings】. 2.
IPF-2000 User Manual 5.7 Save Settings After all the configuration is done and correct, press REDIAL/MUTE several times until the LCD shows【save settings】Æ Press ENTER Æ LCD shows【Are You Sure?】. • • 5.8 Press ENTER as Yes, IPF-2000 will reboot and load the new settings. Press REDIAL/MUTE as No, IPF-2000 will back to phone keypad configuration mode.
IPF-2000 User Manual 6. WEB Configuration Start a Web browser, such as Microsoft’s Internet Explorer (IE) , and enter the IPF-2000:’s . The IP address on the web browser. Address window IPF-2000 Web configuration page is accessed by entering an assigned URL, or by pressing the IP button from on the IPF-2000 front panel to display the IP address. The IPF-2000 login screen is displayed: The IPF-2000 web configuration password comes with two categories: User password and Administrator password.
IPF-2000 User Manual Ppp pin local ip subnet mask router ip Dns Dns2 6.2 With PPPoE selected the IP Type drop down list, please enter the password in this field. With Static selected the IP Type drop down list, please enter the IP address of the IPF-2000 in this field. With Static selected the IP Type drop down list, please enter the Subnet Mask address of the IPF-2000 in this field. With Static selected the IP Type drop down list, please enter the router IP address of the IPF-2000 in this field.
IPF-2000 User Manual • Jitter Size Service Type Service Addr For MGCP protocol: The protocol service refers to Call Agent. Please check this box according to system, and then enter Service Address field with the IP address or domain name of the Call Agent. Setup jitter buffer size for the RTP voice packet. Jitter buffer ensures that the received packets are in correct order. The range for the jitter size is between 0 to 32 voice packets. The default setting value of 0.
IPF-2000 User Manual • PIN Register Port Signal Port Control Port Register TTL RTP TOS RTP Port Local Type When select “Prefix” from Use Dialplan drop down list, please enter the number provided by ISR, card number and “#”. For example 14589653185# • With MGCP protocol used, please enter the Local name of the EndpointID in this field. • With SIP protocol used, enter the SIP Proxy account. • When H.323 protocol is used to logon a Gatekeeper, enter the password or H.235 authentication password.
IPF-2000 User Manual • Phone number: Use phone number as E.164 and H.323 ID to login the gatekeeper. • Account Use account authentication to login. Please also fill up the account name and password into the account and pin fields. • Call Type DTMF 6.3 H.235 account With H.323 protocol used, if the Gatekeeper supports H.235 protocol, please select this option. Please also enter the account name and password into the Account and PIN fields.
IPF-2000 User Manual Dial Number DDD Code IDD Code IDD Prefix DDD Prefix Forward Number Fwd noanswer Fwd Always Fwd Busy Answer Call Waiting 6.4 With “Dialnum” selected from Use Dialplan drop down list, please enter the prefix in this field according to requirement of log in server. With “Enable” is selected from Use Dialplan drop down list, set area code according to E.164 dial rule. For example, LA 626. With “Enable” is selected from Use Dialplan drop down list, set country code according to E.
IPF-2000 User Manual Set audio frames in RTP package. Audio Frames G.723.1 High Rate Handset In Handset Out Speaker Out 6.5 G.723.1 collect packets every 30ms, and G.729 collect packets every 10ms. If the Audio Frames is set as 1, the packets will be sent out every collection. If the Audio Frames is set as 2, the packets will be sent out every two collections. With G.723.1 selected in audio type drop down list, enable G.723.1 high rate (6.3K) by checking this box instead of data rate 5.3K.
IPF-2000 User Manual 6.6 Update After changes have been made on the web configuration page, please click . IPF-2000 will save the settings and reboot. If the webpage goes back to login page, please login and configure again.
IPF-2000 User Manual 7. Passing through the NAT/Firewall When IPF-2000 works with NAT/Firewall, some of the following cases might happen: 1. 2. 3. With a valid account, IPF-2000 can not successfully register to the server. IPF-2000 itself can make calls but is not able to receive calls. One-way talk. One end can not hear any sound. It might be the NAT/Firewall issues in these cases. IPF-2000 supports two methods to allow SIP passing through the NAT/Firewall by deploying STUN or Outbound Proxy. 7.
IPF-2000 User Manual 7.3 Others When H.323 and MGCP protocol used, please refer to the appendix H.323 and MGCP configuration examples. If IPF-2000 can not work this way, open the corresponding ports on the NAT/Firewall device. Figure below shows the possible usage ports for the IPF-2000.
IPF-2000 User Manual 8. Registration Message Once the account is successfully registered on the IPF-2000, 【Ready for call】will shows on the screen, so does the time and date. If the registration is not successful, the LCD will display 【Logon Fail】or【Wait Logon …】. The possible reasons of the registration failure would be: • • Internet connection is fail. (Fail to acquire the IP address under the DHCP and PPPoE mode, or some IP configurations are wrong under the Static IP mode), Registration is fail.
IPF-2000 User Manual • Use speaker: When the phone rings, press ENTER button to pick up the call. Press Enter again to hand up the call. If you hear a busy tone after you dial, the other end is using the phone. Please hang up and make the call later. You can reach this number by pressing the REDIAL button on the phone. 9.3 Check the IPF-2000 Call Records 9.3.1 Check Missed Calls Press the MISS button to review any missed call. You can return a missed call by simply press #.
IPF-2000 User Manual 9.7 Call Waiting To enable the Call Waiting function, please refer to “6.3 Phone Settings”. If you receive an incoming phone call when in call, the incoming call information will show on the LCD screen. Please press SPD/HOLD key to pick up another phone call, and press SPD/HOLD key to switch it back. 9.8 Call Transfer When in call, you can transfer the call to another phone. Please press Gate IP button, then dial the phone number.
IPF-2000 User Manual 11. Appendix 11.1 IPF-2000 Keypad and Symbols Mapping Table Number key Press once Press twice Press 3 times Press 4 times Press 5 times １ １ ． ， ＿ / ？ ／ / ！ ２ ２ A/a B/b C/c 【 ３ ３ D/d E/e F/f 】 ４ ４ G/g H/h I/i ＊ ５ ５ J/j K/k L/l ６ ６ M/m N/n O/o ＃ ７ ７ P/p Q/q R/r S/s ８ ８ T/t U/u V/v ９ ９ W/w X/x Y/y Z/z ＊ ． ０ ０ Space ： ⁄ ＠ ； / － ‘/ ＆ ＃ Switch to upper/lower case 11.2 H.323 Web Configuration Example With H.
IPF-2000 User Manual • PIN: Enter the account password provided from you VoIP service provider. • Register Port: Normally will be 1719. • Signal Port: Normally will be 1720. • Control Port: Normally will be 1722. • RTP Port: Normally will be 1722. • Local Type: Choose “account” if not specified by the VoIP service provider. 11.3 MGCP Web Configuration Example With H.323 protocol used, please change the following parameters and leave the other setting as default.
IPF-2000 User Manual 11.4 How to Add a Prefix in Front of the Number • Use Dialplan: Select “Dialnum”. • Dial Number: Enter the prefix you want to add. • DDD Code: Blank. • IDD Code: Blank. • DDD Prefix: Blank. For example: 666. 11.5 Some Troubleshooting Problem: Troubleshooting: LCD display down or disorder Unplug the power Æ Wait for 5 seconds Æ Plug the power back. LCD shows 【Please dial】, but the phone Unplug the power Æ Wait for 5 seconds Æ Plug the power back.
IPF-2000 User Manual 11.6 Update Information For the latest version manual, please refer to http://www.artdioinc.com/manual.htm For the latest version firmware, please refer to http://www.artdioinc.com/firmware.htm 11.
IPF-2000 User Manual protocol settings protocol service 0[disable] 1[enable] servicetype serviceaddr xxx.xxx.xxx.xxx serviceid xxxxxx nattraversal nataddr xxx.xxx.xxx.
IPF-2000 User Manual phone settings dialplan innerline answer x 0[disable] 1[enable] 2[dailnumber] 3[prefix] 4[hotline] iddcode xx dddcode xx iddprefix xx dddprefix xx 0[disable] 1[enable] 2[omit prefix] localprefix xx nonlocalprefix xx ringtype 0~9[dtmf0~9] 10[notbisturb] 11[pcmring] digitmap 0[disable] 1[enable] fwdalways fwdbusy 0[disable] 1[enable] fwdnoanswer callwaiting 34 fwdnumber xxxxxx
IPF-2000 User Manual other settings password xxxxxx superpassword xxxxxx sntpip xxx.xxx.xxx.
IPF-2000 User Manual Los Angeles Office, U.S.A. Address：14235 Lomitas Ave. La Puente, CA 91746 TEL：+1-626-336-0369 FAX：+1-626-961-9114 Email：ussales@artdioinc.com Taiwan Headquarter Add：7th FL.., No.476, Min-Hu RD., Hsin-Chu, Taiwan 300 TEL：+886-3-5295000 FAX：+886-3-5295005 E-Mail：sales@artdio.com.tw Shanghai Office, China Add：No.8 775 Nong, Hang Dong RD., Shanghai China TEL：+86-21-64216757 FAX：+86-21-64206680 E-Mail：shsales@artdio.com.
