TD 92639GB Configuration Manual Ascom d62 DECT Handset 2009-12-08/ Ver.
Configuration Manual Ascom d62 DECT Handset TD 92639GB Contents 1 Introduction............................................................................................................. 1 1.1 Abbreviations and Glossary ................................................................................ 1 1.2 Functionality matrix ............................................................................................ 2 2 Getting started with Configuration of the d62 handset...............................
Configuration Manual Ascom d62 DECT Handset TD 92639GB 5.1.3 Save a handset configuration as a template ............................................. 16 5.1.4 Synchronizing a handset with PDM .......................................................... 16 5.2 Voice Mail ........................................................................................................ 17 5.3 Central Phonebook .......................................................................................... 17 5.
Configuration Manual Ascom d62 DECT Handset TD 92639GB 6.4 LED indications ................................................................................................ 31 7 Troubleshooting .................................................................................................... 32 7.1 Fault Symptoms ............................................................................................... 32 7.2 Display Information in Handset ............................................................
Configuration Manual Ascom d62 DECT Handset 1 TD 92639GB Introduction This document is a guide for installing, configuring and maintaining functionality of the d62 handsets. The d62 can be used straight away in your system but it is highly recommended to install the Portable Device Manager (PDM) Windows Version or the Integrated Wireless Messaging and Services application (IMS2). This enables customization of the behaviour of the handset to suite each user profile and the specific PBX used in the system.
Configuration Manual Ascom d62 DECT Handset 1.2 TD 92639GB Functionality matrix The following matrix shows which functionality that can be used by the different product licenses (Talker, Messenger, and Protector) and requires settings via PDM.
Configuration Manual Ascom d62 DECT Handset 2 TD 92639GB Getting started with Configuration of the d62 handset It is possible to configure the d62 handset by inserting it into a desktop charger (DC4) or rack charger (CR3). The charger is connected via USB or ethernet to the PDM Windows Version or the IMS2. In the case of IP-DECT, it is possible to configure the d62 over the air.
Configuration Manual Ascom d62 DECT Handset 2.2.1 TD 92639GB Via Chargers • Connect a desktop charger (DC4) or a rack charger (CR3) via the Ethernet port to the network. The charger is by default configured to connect to the network using DHCP. If DHCP is not used in the network, connect each charger via USB to a PDM Windows Version and configure a static IP address. • Start the IMS2. • Place the handset in a charger that is connected to the IMS2. Figure 2. IP Client IMS2 Figure 2.
Configuration Manual Ascom d62 DECT Handset 3 TD 92639GB Installation of handsets This section describes the recommended procedure for installing and configuring handsets. There are several ways to install a handset but the procedures described here guarantees simple maintenance of the system. It is recommended to use the IMS2 to install and maintain handsets in a large system. The reason is that it enables to install, upgrade and configure a large amount of handsets simultaneously.
Configuration Manual Ascom d62 DECT Handset 3.2.1 TD 92639GB Handset installation, Scenario 1 (Recommended) Note: If the handset shall be subscribed towards an IP-DECT system, the IP-DECT software version must be 3.1.X or higher. If that is not the case, use Scenario 2. Note: The handset to be installed must not have any previous valid registrations. If it has a valid registration, unsubscribe the handset or use Scenario 2.
Configuration Manual Ascom d62 DECT Handset 2 TD 92639GB Subscribe the handset towards the DECT system. The subscription procedure is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. In order to easily identify the handset, both the IPDI and the User ID are shown in the handset when initiating the subscription procedure. 3.2.3 Handset installation, Scenario 3 2009-12-08/ Ver.
Configuration Manual Ascom d62 DECT Handset 4 TD 92639GB Maintenance 4.1 Definitions In the replacement descriptions, the handsets are defined as: • "old handset" is the handset to be replaced, possibly damaged but still working • "new handset" is the replacement handset that will get the settings used in the old handset 4.2 Upgrade handset software It is possible to upgrade or reinstall the software on a handset.
Configuration Manual Ascom d62 DECT Handset TD 92639GB • Manual upgrade, see 4.4.3 Manual license upgrade on page 10. Note: A handset can be re-licensed up to 99 times. The following options are license dependent : • Shared Phone1, see 5.30 Shared Phone on page 26 for additional settings. • DECT Location, see 5.14 DECT Location on page 21 for additional settings. • Bluetooth Data Profile2, see 5.32 Bluetooth Data Profile on page 28 for additional settings. 4.4.
Configuration Manual Ascom d62 DECT Handset 5 4.4.3 TD 92639GB When the file is imported, the license key(s) is dowloaded to the handset(s), and the handset will be restarted. See also 4.3 View licenses of handset on page 8 for viewing the handset’s license option(s). Manual license upgrade Use this option if the serial numbers of the devices cannot be exported to a file due to a PDM is not in use.
Configuration Manual Ascom d62 DECT Handset 4 TD 92639GB Select the device that shall receive the license. Click "OK". If no devices are shown in the Move license window, there are no devices that are selectable to move the license to. See also 4.6 Replacement procedure choice guide on page 11 for information on how to move user parameters and contacts to another handset. 4.
Configuration Manual Ascom d62 DECT Handset 4.7.1 TD 92639GB Data included in a replacement transfer The following data is replaced during a replacement with IMS2: • User parameters (including User ID) • Contacts (entered by the user) Note that the following data is not replaced: • • • • • • • 4.7.
Configuration Manual Ascom d62 DECT Handset 4.7.3 TD 92639GB Handset replacement with IMS2, Scenario 2 1 Make a note of the IPDI of the new handset. It is found by pressing *#06# on the handset. 2 Insert the new handset into a desktop charger or rack charger connected to the IMS2 and navigate to the Numbers tab in the Device Manager in IMS2. 3 Select the old handset in the list and make a right-click. Click "Associate with device...".
Configuration Manual Ascom d62 DECT Handset 2 TD 92639GB A dialog window appears, asking the user to decide whether to use the Number settings in PDM or the Number settings in the device. Select PDM. The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset. The synchronization will take a while if the Contacts in the original handset contains a large number of contacts.
Configuration Manual Ascom d62 DECT Handset 5 TD 92639GB Handset Configuration Note: This chapter describes settings in parameter definition files (.def). These files are regularly updated and settings may change slightly. For example "On" to "Enable" or a parameter can be moved to another directory. 5.1 Configure a Handset Using a Template It is possible to select a handset in the PDM and directly change one or more configuration parameters.
Configuration Manual Ascom d62 DECT Handset 5.1.2 TD 92639GB Apply a template 1 Open the PDM Windows Version or the Device Manager in the IMS2 2 Open the Numbers tab and select the handsets you want to apply the template to. 3 Make a right-click and select "Run template...". Only templates with a parameters version matching the selected handsets will be shown. Select the template you want to apply and click "OK". 4 The template is applied.
Configuration Manual Ascom d62 DECT Handset 5.2 TD 92639GB Voice Mail In some systems it is needed to assign the handset number of the Voice Mail service. The parameter can be set specifically for each PBX subscription on the handset and is accessed from Systems > System x > PBX Settings > Numbers. "System x" is replaced with the subscription (System A - System H) that is configured. 5.
Configuration Manual Ascom d62 DECT Handset 5.5 TD 92639GB Call Services Call services is a configurable menu in the handset. The purpose of the Call services menu is to provide a user friendly access to system dependent functionality such as absence handling and call diversion. The menu is described in User Manual, Ascom d62 DECT Handset, TD 92477GB. Besides the default Call services functions, it is possible to define 10 extra system specific call services by codes.
Configuration Manual Ascom d62 DECT Handset TD 92639GB • Calling numbers stored with a "+" sign for the international access code. The same phonebook can be used in different countries. • Recognizing incoming internal or external calls as numbers stored on international format in the phonebook. The same phonebook can be used in different systems. In order for this feature to work, numbers must be stored in the phonebook in international format with a "+" sign for the international access code.
Configuration Manual Ascom d62 DECT Handset TD 92639GB • Show • Hide all • Hide admin (All settings can be viewed but not modified by the handset user) 5.10 Clear Lists when inserted in Charger The handset can be configured to clear lists when placed in a charger.
Configuration Manual Ascom d62 DECT Handset TD 92639GB 5.13 Base station positioning An approximate location of the handset is possible to sent along with an alarm. The handset evaluates the field strength ratio of the individual radio Base Stations and sends the best-rated Base Station ID to indicate an approximate location of the handset. In addition, a system can also request the Base Station ID regardless if an alarm is sent or not. See 5.16 Poll Location on page 22.
Configuration Manual Ascom d62 DECT Handset TD 92639GB L1- L4 shows the four last valid location IDs. The location ID with highest difference between the measured signal strength and threshold value is regarded as the current location (L1). This means that only one current location may exist, even if several valid locations have been received. S is the signal strength for the current location T is the threshold value for the current location. 1 Press the soft key "Menu". 2 Select "Calls".
Configuration Manual Ascom d62 DECT Handset TD 92639GB 5.17 Site Survey Tool See User Guide, Site Survey Tool, TD 92220GB. 5.18 Push Button Alarm Note: This feature is applicable for d62 Protector only. It is possible to configure how alarms shall be handled in a system.
Configuration Manual Ascom d62 DECT Handset TD 92639GB • Number for automatic call after alarm Determines which number the handset automatically shall call after an alarm is sent Information about the handset’s location can also be sent along with an alarm, see 5.13 Base station positioning on page 21 and 5.14 DECT Location on page 21. 5.19 Interactive Messaging and IM parameters This feature only works in d62 Messenger and Protector, not in Talker.
Configuration Manual Ascom d62 DECT Handset TD 92639GB parameter is found at: Systems > System X > Registration data. 5.23 Emergency Call Number This is a phone number for emergency calls. It is always possible to call this number, regardless of whether phone-lock or key-lock are active or not. The Parameter is found in a template/Number in PDM/IMS2 in the "Settings" folder. 5.24 Audio adjustment It is possible to adjust the side tone level, i.e.
Configuration Manual Ascom d62 DECT Handset TD 92639GB Note: Changing these parameters may result in lower sound quality such as noise and echo. If the audio problems occur, it is noticable for the person listening on the conversation. Evaluate carefully before applying. 5.26 Owner identification in the idle display. It is possible to add owner identification in standby mode of the handset.
Configuration Manual Ascom d62 DECT Handset TD 92639GB The feature Shared phone allows more than one user to use a handset. When a handset is configured to be a shared phone, it can be used by any shared phone user in the system. Extension and messages will be user unique. Messages and call lists are deleted when a user logs off a handset. Contacts, settings, licenses, and Bluetooth devices will be common for all shared phone users of the same handset.
Configuration Manual Ascom d62 DECT Handset TD 92639GB 5.32 Bluetooth Data Profile Note: This is a license dependent feature (see 4.4 Upgrade handset by license on page 8) and applicable for d62 Messenger with Bluetooth and d62 Protector with Bluetooth only. The handset can be configured to receive data from a bluetooth barcode reader and then send the data to another destination. See also User Manual, Ascom d62 DECT Handset, TD 92477GB for information on how to connect a bluetooth barcode reader.
Configuration Manual Ascom d62 DECT Handset 6 TD 92639GB Administration 6.1 Admin Menu Tree The handset has a hidden menu for system administrators.
Configuration Manual Ascom d62 DECT Handset TD 92639GB • Device info —> • Software • Hardware • IPEI/IPDI • User ID • DECT info —> • Link • System • Location info* —> • DECT Location info —> • Back —> —> —> —> • Back • Centr.
Configuration Manual Ascom d62 DECT Handset 6.2 TD 92639GB Quick Access to the handset’s Device Information For quick access to device information, short codes can be used from the idle menu. To display this information, enter the following codes in the handset. For quick access to the Device Information (DI) menu in idle mode, press the keys containing *#DI# (that is *#34# ). To view the IPEI/IPDI directly, press *#06#. See the table below. 6.
Configuration Manual Ascom d62 DECT Handset 7 TD 92639GB Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator. If other users have similar problems, there may be a system error. 7.1 Fault Symptoms If any of the following Fault Symptoms occur, follow the instructions below. 7.
Configuration Manual Ascom d62 DECT Handset TD 92639GB Easy replacement procedure Send the handset for service. not followed correctly or failure during easy Note: This display message is replacement procedure. only shown in English. SERVICE NEEDED Invalid IPDI Enter PIN code Phone lock is activated. Enter the required PIN code. If the PIN code has been lost, enter a new PIN code via the PDM/IMS2 or do a factory reset via the PDM/IMS2. Battery low, charge now The battery level is low.
Configuration Manual Ascom d62 DECT Handset Not allowed TD 92639GB 1) The handset with the shared phone functionality enabled cannot be logged in due to another handset using the extension (that is, User). 1) Logout the handset using the extension. 2) Make sure that you entered correct extension. If needed, contact the system 2) The extension (User) does administrator . not exists. 3) Make sure that you have entered correct password. 3) The password is not Ask the system administrator correct.
Configuration Manual Ascom d62 DECT Handset 8 9 TD 92639GB Related Documents Data Sheet, Ascom d62 DECT Handset, Messenger TD 92441GB Data Sheet, Ascom d62 DECT Handset, Talker TD 92621GB Data Sheet, Ascom d62 DECT Handset, Protector TD 92622GB User Manual, Ascom d62 DECT Handset TD 92477GB Quick Reference Guide, Ascom d62 TD 92584GB Function Description, Product Licensing Overview TD 92677GB Installation Guide 9dLD Location Device TD 92175GB Installation and Operation Manual, Portable De
Configuration Manual Ascom d62 DECT Handset TD 92639GB Index A Admin menu ................................................. 29 Audio adjustment.......................................... 25 B Baseline............................................... 8, 16, 19 Broadcast and Multicast Messaging............... 24 C Call services................................................... Central Phonebook ....................................... Clear lists ......................................................
