Instruction Manual

97
GigaX3112 Series Layer 3 Managed Switch
Problem Suggested Action
Web Configuration Interface
You forgot/lost your
WEB Configuration
Interface user ID
or password.
1.If you have not changed the password from the default, try
using “admin” as the user ID and bypassing password.
2.Login to console mode through RS232 or USB, use “sys
user show” to display the lost information
Some pages do not
display completely
1.Verify that you are using Internet Explorer v6.0 or later. 2.Ping
the switch IP address to see if the link is stable. If some ping
packets fail, check your network setup to make sure a valid
setting.
Changes to
Configuration are
not being retained.
Be sure to click on
Save
button in the Save Configuration
page to save any changes.
Console Interface
Cannot show
the texts on the
terminal emulator.
1.The factory default baud rate is 9600, no flow control,
8 bit data, no parity check and stop bit is one.
2.Change your terminal emulator setup to this number. If you
are using USB to connect the switch, install the USB driver first.
3.Check if the cable is good.